Best Offers Design Services in Phoenix AZ

Excellent landscaping service. Did everything we needed before you left done. Great service and kindness.

Greenheart did our front lawn in central Phoenix.  Overall it was a very positive experience, we love our yard and many of the best features were ideas direct from Mike.  We bid this out to several contractors over the course of 3 months, and only Mike came up with novel ideas that gave our yard real personality.  We've had a number of neighbors and passersby comment on how nice the yard looks.  Some pros and cons of the experience listed below.

Pros:
- Price was fair.  The quote was broken down in detail, which allowed us to easily evaluate the Greenheart cost vs others.  While their price wasn't the lowest, that was mainly due to our desire to include a paver walkway, some treewells, etc that other bidders hadn't included as options (all Mike's ideas).  
- They weren't pushy about adding anything, the choice was left to us for what we wanted to include/exclude.  Low pressure.
- Mike was very attentive during the design process.  He went and looked at plants with us and had a real passion for the work.
- They provided us with an initial sketch with the bid and a more detailed drawing at the beginning of the project.  This helped with alignment on what the yard was going to look like and what was expected.
- The crew was very respectful and clean when doing the work.

Cons:
- Communication wasn't very strong once the project got started.  There were a number of occasions where I felt like I was relaying info between Irene, Mike, the foreman, and back again.  I felt like I had to be present to make sure the yard was done according to what we wanted/expected.
- The project closeout was poor.  While the main body of work was done quickly, there were a handful of unresolved items that I had to email and text about for a few weeks before they came back to fix them.
- The treatment for the areas that went from grass to rock have a lot of grass coming back up.  This was a concern I expressed at the onset of the project, but I am still spraying Roundup frequently.  I expected to have to continuously treat the rock areas to prevent the growth of grass, but not so soon after the work was completed (grass started popping up in areas about a week after the job and continues to appear).

Devin was GREAT!  He was right to the point and offered his clear, professional opinion on all facets of the job.

The crews were early, every day.  They were efficient, thorough, detailed oriented & cleaned up  as they progressed.

My front and back are AWESOME!

Highly recommend, 100%!

2nd job I trusted to Paeso Hardscapes. Impressive!

Excellent service. We replaced a putting golf area with a pool and as a result we had to mess up with our backyard. We quoted several companies and Pristine Green came not with the lowest quote but certainly with the best quality. They did an outstanding job with our backyard. We are now enjoying our pool, barbecue and a very beautiful landscape.
Very well done and thanks to Dallon, not only a very professional person but very friendly guy, too who did an awesome job. I highly recommend them for all the services they provide.

Erik and his crew from Borders and Beyond did an amazing job on our backyard makeover! We had nothing but ugly rock, dirt and weeds, and they completely transformed it into the perfect family relaxing spot! I had several contractors come out for estimates, and Erik was the only one who listened to the design we wanted and stayed true to it without trying to upsell us on everything. Our backyard is oddly shaped, and his perfectionism made sure all the angles and symmetry were perfectly done and looks flawless! We are so happy with the way our backyard turned out! I could not recommend Borders and Beyond more!

Jadon was AMAZING! He was transparent the entire time, gave me a play by play of everything from the length of time I would hear from the front desk to texting me on the date of install. He even responded promptly to random texts I had prior to install. The install team was just as great! They arrived promptly, were extremely courteous and cleaned up (meticulously) after themselves! Couldn't recommend a better company all around.

Usually when you use a company that charges a lot, you get excellent customer service which includes a willingness to make things right when there is a dispute.

This was not my experience with Goodroad who, after adjusting watering times on my drip system clock, refused to accept that the reason all my plants died was because they had programmed the timer incorrectly. Robbie continued to push back even after I demonstrated to her that the unit was functioning fine but had faulty programming. She blamed dust storms, power outages, timer firmware, and even my reluctance to change the backup battery several times a year. Computers do funny things she told me. Yeah, I'm a tech geek - you're not going to pull that one over on me. Eventually she reluctantly claimed to take responsibility for the error and agreed to replace the dead plants which were barely a month old.

The low point to this fiasco was when I saw her at Sprinkler World (she didn't see me) and overheard her talking trash about me and the dead plant situation. She suggested to the staff that I had somehow altered the programming in the timer after she left in order to get her to have to replace $300 worth of plants. Right - I'd lie to get her to replace perfectly good plants because that somehow benefits me. Coincidentally, my bill was $300 above average the month that she agreed to replace the plants for free. There hasn't been a problem with the timer since all this happened.

With a remodel underway and a new baby coming in January I haven't made the time to replace Goodroad, but I plan to. It's too bad - she has a knack for putting together a great looking yard.

Robbie is very creative, but you pay top dollar for it and you don't get professionalism if you end up in a dispute. Nothing is ever her fault, even when it plainly is.

Never showed for the first scheduled maintenance. Quoted $75 each for two houses (mine and neighbor). Scheduled 2 weeks out.  I texted the night before and called the day of to confirm. Confirmed with a very unenthusiastic person. Waited all day, no time window was provided. No show.

Great service! They showed up the same day and got the job done quickly, efficiently and neatly. There literally isn't a branch left behind! Oh and did I mention affordable!! Thank you guys again!

If your considering using this company we would highly recommend you don't. In our opinion they are most unprofessional company we have ever dealt with. This company did our entire landscaping including putting in a built in bbq with a concrete countertop which they said we would love. The countertop was supposed to be polished concrete which we've been told it isn't by several people. We also found out they had never done polished concrete before. The used pavers to build it (which appear to be used pavers because they are all chipped) the concrete countertop looks horrible and they did not have the gas line inspected. We had to call the City and have the landscaper dig up the gas line for the City to inspect. Yavapai was not happy with us and basically said it was our fault. The sod they put in half of it never took which they won't stand behind. Anything that is wrong they tell you it's your fault. Our experience was a nightmare with them. In our opinion the owner is a horrible business person with no customer service skills and his sales manager is no better than a used car salesman that tells you what you want to hear but doesn't do what was promised. I would run as fast as I could away from this company.As far as the response below from the Owner and/or the Sales Manager- you are the one that suggested concrete countertops, and as far as colored concrete it's grey and I think that is the normal color. You tried to get use to do red. As far as the grass you installed it and we maintained including fertilizing through the winter. The entire yard was nothing but weeds. The southwest quarter of the lawn has never grown. It has nothing to do with our dogs and we do not have three dogs nor do they go in one spot. You never tried to correct the bbq, or several other items. There are so many lies and inconsistencies in your response it is ridiculous such as us being banned from the club house. We've never been banned from there or any place. Anyone can see from your response not to do business with you. You are not worth going on about all of the issues with your company. It's a waste of my time.