Best Granite Tile Installation in Phoenix AZ

Despite all of our efforts to double-check and triple-check our measurements, our new refrigerator was, literally, less than 1/8-inch too tall for our current kitchen cabinet enclosure space. Most contractors wouldn't help us because the job was too small. Ellen jumped in to help us out. The father/son team she engaged was at our house on time (yes, when was the last time a contractor actually showed up on time??).

They jumped right into the problem and were done adjusting the upper cabinet height in no time flat. They did a great job with no complaints or do-overs. In this day 'n age of mediocre inept contractors, this was an incredibly pleasant change from the norm.

Needless to say, White Builder has my vote and I definitely will be referring my friends and neighbors to them.

Didn't bother contacting me back after my inquiry. Not even a your job is too small for what we do. Cannot speak to their quality outside of that.

Superior came out as promised for a quote. Then it was phone tag for three weeks trying to get my granite countertops installed. They kept on promising me that their contractors would call me. They never did no matter how many times I called. The last time I called Elliot said he would call me back that day... let's see that was five days ago! Well I went to Home Depot for a quote. My new sink will be delivered next week and the new granite countertops will be the week after. I would not recommend Superior Stone at all! Find another company you'll be happier. Really! They lost 5 grand! Too bad!

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This company requires you pay thousands of dollars upfront and then does not deliver what you ordered. Began kitchen remodel process in Feb. First, had Sanel's employee come measure. He measured incorrectly, ordered incorrectly, added cabinets in the design that would not fit in the kitchen space, left the company, returned, then was fired. No one from Sanel's informed us, received a random text that are order was being delivered then didn't show up. Called and was informed our rep was fired. No one was assigned our paid in full project, no one took ownership, called and went to the showroom, was told they couldn't help me no project manager or manager was available, wouldn't allow me to report issues to owner or higher level manager, have dealt with over 5 sales and customer service staff, had to have a re measure and re order of cabinets.. now August still do not have over 15,000 in cabinets, hardware, countertop, sink, or vent hood that we ordered. I have to continuously call for any information/ updates and I am always given the  reply have to check with project manager I will call you back no one returns the call. no one updates us on the status of order, or delivery, call Dino the lead or whatever... he came to the house, confirmed what was missing stated we can have this in a week or so didn't happen. I told him all I ask for is communication and transparency, and return calls.. even if the order is delayed .fine just keep me informed and return my calls, assign someone my account, I am solution oriented... I am understanding... Now I call, voicemail is full, call customer service no answer or voicemail, no return call. I am a nurse and a fair individual. I have given this company numerous opportunities to resolve the issue, improve their customer service, re establish trust, and complete my paid in full order. I am writing this review, not out of retaliation.. but to protect other consumers from spending their hard earned money, thousands, on a company that is guaranteed to require payment in full but then drop the ball, make errors in measure, offer inaccurate lead times for completion, and expand their business with money collected upfront from hard working, honest, trusting, established customers like myself. No return calls, no follow up, no accountability, misleading and unprofessional business practices.. Our project is unfinished as of today August 25 2022. We began this process in February of this year and are still waiting for one corner cabinet, parts of panel and waste basket, and pull out drawers, all handle hardware, a vent hood, farm sink, counter top. Last call to company was on Tuesday August 23 no answer, left voicemail with customer service, no return call, called project lead Dino, no room left for voicemails. I have lost my confidence with this company and now I am going to file formal complaints with AZ ROC, and BBB, and share my experience on all media platforms so other hard working individuals avoid our experience. ..

HACK!!!!!! The most unprofessional unreliable and untrustworthy person I have ever met !!! AVOID AT ALL COSTS