Best Leak Repair in Phoenix AZ

I don't write reviews often, but if you are looking for someone professional, who takes pride in his work, is responsible, does great work and is reasonable for excellent quality, Ruslan Masonry is the guy to call. I have had him out no less than 3 different times for various projects, and have had excellent results each time. Highly recommend!

I love contractors that answer their phone. This company answers their phone every time I call. Someone is always there to answer questions and help as best they can. The salesman and quote writer, Brian Patrick, was very direct, gave us a good idea of what we needed to have done on our home. We needed a stem wall repair, not a worst case scenario and easy job. He was very friendly and walked us through the entire process. I clearly understood what work was to be completed. Our repair was scheduled 3 or 4 weeks after we met with Brian. Pricing seemed fair, overall a great experience.

The only issue I had was during the repair. I don't think the repairmen read the contract and job scope before getting to the job site. There were two walls that needed the stem wall repair, and they skipped one wall.  I had to ask them to look at the contract to clarify the work  to be completed. They said they would do the repair. Then they called me out to approve the job, but they never actually drilled into the wall, they just patched it. So I asked them to drill into the wall to do the repair. In the end, the crack didn't reach the rebar, the second wall ended up just needing some concrete patching, not a full stem wall repair. We were able to get Brian on the phone, he redid our contract before the repairmen left, and we ended up saving some money. So overall it was a good experience, I just felt uncomfortable having to pull out my contract to show their team the scope of work, and pushing them twice to do the work in the scope. It definitely added stress and it could have gone smoother. So I am giving 4 stars, not 5 for that reason.

Scott is extremely professional, polite, and did an amazing job at my home in Scottsdale! Highly recommend this company for your concrete needs!

Scheduled with us twice and cancelled within an hour of each appointment. We now lost a week in getting the project done. Completely unreliable and unprofessional.