Best Pool Heating System Installation in Phoenix AZ
I don't usually write reviews however, I'm compelled to write this one. We recently had our pool redone with new pebble, waterline tile, concrete surround (back half of the pool), and patio refinish. We were very unhappy with our experience with Arrowhead Deck and Pool. The work was supposed to be completed by February 16th but was not complete until April 1st. Actually still not quite complete as there was a paver that was supposed to be reset that we gave up on just to be done with it. The work was all contracted out - something we did not think to ask as we did not know it would be an issue. The contractors were unreliable - not showing up when they were scheduled (or at all), typically with no call or text to let us know therefore we spend many days just waiting around. A great deal of the timeframe extension was due to a punctured water line that happened during the concrete work. The pool had to be half drained three times then a full draining again before the completion. The finished product is not what was expected and nowhere near worth the money we paid... big light patches in the pebble (very noticeable) and concrete work that does not measure up to the existing work that it was supposed to match. The tile is the only thing that turned out as expected and does look good. We had a guest visit us from Montana and as we were sitting outside visiting she asked me if there was something wrong with the bottom of the pool or is it supposed to look like that. She was not trying to be insulting, but it was embarrassing to say the least. This was an extremely frustrating experience to say the least. We did research online but found no reviews for this company (we clearly did not look at enough sites), and we did not take the lowest bid. I would in no way recommend this company unless you have very low expectations, nothing to do with your time but wait around for people to show up (or not), and are willing to pay a pretty penny for what could quite possibly be a large disappointment. Do yourself a favor, keep looking...
1502 N 29th Ave Phoenix, AZ 85009