Best Quartz Countertop Installa… in Phoenix AZ

I researched on Yelp and found this company to be super responsive and affordable. We went into the store and talked to Joe, who was down-to-earth and informative. He didn't try to upsell or act too fake or flattering like some of the salespeople at other companies do. We communicated mostly over email with Jeana, who was kind and responsive as well. The install went very smoothly and only took an hour or so.
My only downside was that it took about a week longer than we were told to have it completed, and I had to reach out via email a few times to get updates instead of being updated. But Joe listened to my feedback and told me how the process works waiting for materials.
I also sent them photos of some marks on the counter I thought I saw, and they sent someone out to clean and buff it and make it like new again. The paperwork and payment were all online so it was very easy to do. Overall a smooth process and good work done.

Completely satisfied with Uptight Carpet.  Sarah worked with us on finding a product within out price range and the installation went extremely well.  I am very happy with the sales and service delivered.  Everything from quoting, to committed dates and times, and execution on the installation was perfect.

Now that our installation is completed and he have had a chance to enjoy the new carpeting, I look back to see if there was anything that could have gone any better, and the answer is no.  Very satisfied!!

Builders flooring and design recently remodeled our home in Queen Creek and we loved it! Nik and Kathryn were helpful and response throughout the entire process.

They put in new flooring and cabinets, along with new baseboards, and everything looks great!

I would ABSOLUTELY recommend them to anyone looking to build, or remodel!

I would love to see what email your supposedly sent since I was the one who provided my email address. Also, I can 100% guarantee I never received a single call, let alone "multiple calls" or a voicemail. Ellen called me a few times to arrange a visit and I HAD her all her contact numbers saved in my phone so I would have seen her on my caller ID. Finally, the fact that your accusing me of being the reason you didn't follow through with sending me a quote is embarrassing for you as the "compliance team member" and you should just take the loss and move on without trying to blame me for your business practice
failures. But, I get it, it makes you look like the good guy and shifts the blame... typical sub-standard contractor move from another shady Arizona contractor.

We had porcelain tile installed in May of this year. We paid over $19,000 for 1500 sf. of tile. There were issues throughout the process but Henley's made it right and fixed most of the problems. The real issue didn't start until they received the final payment and the floor was finished. In July, I reached out to Cindy via email and explained the top layer of the tile had tiny chips on the surface of tile. She asked me to send her photos' which I did. Cindy said the owner Kyle would need to come out to look at floor. The owner came out and acknowledged the damage and said he would have to reach out to the sales rep. In the interim additional holes began showing up throughout the tiled floor. Again, we sent emails, sent photos, repeatedly tried to schedule someone to come and look at the floor and tell us what was causing the chipping and to make the repairs. On three separate occasions, Henley's Floor & Home Pros scheduled someone to come out to our home to make the repairs, and each scheduled appointment was cancelled by Henley's Floor & Home Pros at the last minute with a different excuse. When I asked Cindy why the appointment was being cancelled again, she said most people wouldn't have even noticed it or would have ignored it. Stating the size of damage was a pin hole. Not that it matters but this "pin hole" is on very light tile and I did notice it and requested for the tiles to be replaced. Later that day, I received a call from Kyle Henley stating he had reached out to an independent company to contact us to take a look at the floor. He said if you don't hear from anyone in three days to let him know. After a week had passed and we had not heard from the independent company, we again reached out to Kyle Henley and told him no one had reached out to us. Kyle Henley stated he would reach out to them again. That was two weeks ago and we have not heard anymore from Henley's Floor & Home Pros. When we signed up with Henley's Floor & Home Pros, we were told if there is a problem with repairs, we will fix it. We notified Henley's Floor & Home Pros over two months ago at the initial onset of the damaged tiles and they have yet to come out and make the repairs. We went with Henley's Floor & Home Pros because of all of the positive reviews posted. Unfortunately, we have not had a positive experience with Henley's Floor & Home Pros and continue to wait for them to honor the warranty and make the necessary repairs as they said they would. At the end of the day, Henley's Floor & Home Pros are just like a lot of companies out there. They over promise and under deliver. I would not recommend Henley's Floor & Home Pros.