Best General Contracting in Phoenix AZ

Andy is the best. I have two homes and he has worked on both of them. There is nothing he can't do,from the simplest to the most difficult renovation.  He treats your home as if it was his, very tidy, always on time, and besides that he is a nice guy who you can trust.  I would highly recommend him!

We hired Legacy to replace our pool fence 7/22. Come August, when I reached out to the PM, Ken, to see when our fence would be installed, he told me that I had requested 8/29 and that I was lucky to get that date - I never requested that date as we were sitting with a temporary fence around our hotel pool and couldn't open it to guests because it wasn't secure. 8/23 I text Ken asking what time their team would be arriving on Monday 8/29. Not until 8/28 at 8pm did he tell me that they would have to reschedule because materials had yet to arrive. 8/30 I get a text from Ken Ugh. I'll be calling you this afternoon. I asked if he could give me an idea what he would be sharing on our call - he didn't respond until 9/6 saying his fencing crew had been taken to work on another project and he was working on splitting a crew to get our job going. 9/8 I text Ken asking for an update and telling him we needed to figure out a way to at least get our main gate installed so we could open our pool to guests. He said to let him figure something out. I asked if this meant we were only waiting on an install team and that he had all of our materials - he said materials would be picked up Monday 9/12 and that an install team was the biggest problem. 9/14 I text him asking when we could get an install team on site. On 9/15, Dyneil text me saying she was picking up where Ken left off. I also received a call from Tucson letting me know that Ken was no longer with the company and that he had never even placed the order for our materials. Everything Ken had told me was a lie. As of 9/20, they finally got our main gate installed, but everything else was still temporary fencing. This same day, I emailed Tucson instructions for a plate that needed to be welded onto the main gate so that our lock could be installed by Onity. The Onity PM and Tucson had been in communication and Tucson had the pdf of what needed to be done. 10/3 I asked Dyneil for an update on when the rest of the fence would be installed, and asked if Tucson got the information he needed from the Onity contact as Tucson had told me he would be reaching out to Onity for clarification about the metal piece that needed to be welded. Dyneil responded saying she believes they have everything figured out and that they should be out on 10/6 for the rest of the install. 10/6 I reach out to Dyneil asking for a solid installation date and she tells me they have most of our items and the rest will be in on 10/17. 10/12 I asked Dyneil what they have us on the schedule for because I had never heard from her. She said on 10/12, because our 12 panels weren't set to arrive until on or before 10/19.  10/20 Dyneil confirms that all materials are in and they are picking them up with plans to start our install on 10/21. 10/24, one installer showed up and didn't complete the entirety of the job so I asked her when he would be done. She said their welder went out and they got a new one today and then asked me whether or not he had completed the job (he hadn't). 10/26 I receive a text from Dyneil saying he will be out next week to get it completed. 10/31 I text Dyneil asking when our install would be complete and told her I couldn't understand why this was taking so long unless our single installer was being pulled to work on other jobs. She apologized and said he is the only isntaller they have. She said she understood the job to be done until I told her otherwise. She said she had him scheduled to return to our site on 11/3. On 11/3 she spoke to Tucson and he said they are going to get their paint guy, Richard, out there ASAP to paint the main gate as that still had not been done. 11/11 I was told their gate guy would be out on 11/12 or 11/13 to take the main gate and refab it offsite. On 11/14 I'm told their gate employees work for the AF and their schedules changed but they would get it done before Thanksgiving. On 12/1 I text Dyneil asking for a status update and she said the lock company, Onity, gave him the date of 12/18 and that they were waiting on that. Keep in mind, this welded piece was supposed to be in place BEFORE our lock company arrived to install the new lock. There was zero reason for them to meet the lock company out there and do the welding the same day as the lock installation. 12/21 I asked Dyneil when they would be sending someone out to paint the piece that they had welded on so that it would match the rest of the gate. She said he's on vacation but that he can come do that for us on 1/2. 2/3/23 I text Tucson asking for the color so we could paint it ourselves - he never got that over to me. We need a new pool fence at one of our other hotels and I will be collecting quotes from other companies. This entire 5+ month experience for a basic pool gate was terrible.