Best Security System Repair in Phoenix AZ

Alex Lucero is fantastic. He replied right away when I first asked for an estimate, unlike several other companies I contacted. And he was responsive all the way through this process.

Our gate is very solid and beautiful. He paid attention to detail, and did not leave until we were sure every keypad work properly, along with the wifi controllers.  Then they carted away our old, ugly gate, and we were left with the beautiful finished product for our home.  They even included a free magnetic locking system!

I highly recommend Gate Repairs & Mobile Welding.

We just got our new RV 10 ft wide gate installed yesterday July 14th and could not be more pleased ! From my initial contact for a quote the staff was awesome to work with,  they came out exactly  when they said. Salesman  Mike who provided the estimate  was professional  and not pushy but the quality  of  product sales itself. They provided  drawings and samples for HOA approval. They also provided  a temporary gate after removal of existing  gate.  The customer  service  throughout  the process including  accomodating us with working around pool construction was impeccable. The craftsmanship  of our gate and the installation  of it was 100 % the definition  of perfection!  I highly and sincerely  recommend Steel  Creations  & Fabrication.

Like most home owners I had a vison of what I wanted done at my home but did not know how or where to begin. I came across Gabe Castle, owner of Sacred Steel AZ's work on Offer Up and was intrigued by the many unique projects Gabe completed. It can be intimidating reaching out to a company you have never worked with but I decided to reach out to Gabe and am very thankful I did.

From the moment I contacted Gabe I was impressed with Gabe's willingness to actively listen to my thoughts while answering questions and offering suggestions. I did not feel any pressure from Gabe and at no time felt rushed when explaining my vision. Gabe helped me understand what can be done with metal and offered suggestions from his years of experience and his expertise took my vison to another lever that I did not think would be possible.

Gabe's attention to detail was evident from start to finish. (I am that annoying homeowner that loves to hover and ask questions so I was very involved with the project which allowed me to see the time and effort Gabe displayed in making sure my project was being constructed to my liking). The more I got to learn about Gabe to more I realized the pride Gabe takes in his work and his willingness to always go the extra mile.

My project involved working closely with another contractor which can be challenging but Gabe did not skip a beat and worked hand in hand with my paver installation allowing both companies to do their best work. Gabe showed up on time, every time with strong communication skills that kept me in tune with the project completion and was also patient with me when I asked to modify the plans on the fly. At the end of day, Sacred Steel aims to please.

If you are considering getting any type of metal work done I would highly recommend Gabe at Sacred Steel AZ. Through the entire project my thoughts were at ease knowing that Gabe was on job and that's a piece of mind money cannot buy.  While we are on the subject of money I felt Gabe was honest with the cost of materials and did his best to get the maximum yield out of material to help stretch my dollar further. Gabe's labor cost was fair in relation to the type of work he performed. (I later learned he was well below the average cost of his competitors.) When it came time to compensate Gabe for his work I had no reservations on the price as I felt it was deserved based on the wonderful outcome.

Each time I pull in my driveway and see Gabe's work it brings a smile to my face. I have had countless compliments on my projects originality and coolness and feel that others should give Gabe an opportunity for their projects, you would be in good hands. If any of you reading this would like to see firsthand the remarkable work Gabe did at my home I would gladly invite you over to take a look.  

Thank you Gabe at Sacred Steel AZ for making my vision come to life, I am very pleased with your work and am looking forward to working with you on future projects!

Kenny Adams

I called security garage door to install a complete set of new doors. Frank was so professional and did an amazing job(my doors look beautiful!) My neighbor also chose to use them to fix their broken opener and they were very pleased as well. I would definitely refer this company because of their great customer service and will be using them again as needed.

Very responsive and highly recommended. I was helped by Ryan and he was very knowledgeable about what I needed and he was a lot of help.  What I like about all pro Fence is they offer quality services at a very good price.  I will defiantly be back to all pro fence!
-Dave

One of my gates had swung shut and past the latch, bending the slider bar.

Alpha was quick to respond, provided a quick quote

Jason came out to my house, fixed the gate, installed a couple of stops to prevent the gates from opening in the wrong direction as promised.

We he arrived, we noticed the wall the gate was attached to, was separating from the house, he was able to straighten out the wall and installed a bracket to the wall and the house.

Everything is working great again.

I wouldn't hesitate to use Alpha again if needed.

Mike is a true expert in his field. I've had him build me a few custom shipping and work tables. They have all turned out exactly how I wanted them/exactly what I asked for. He's accurate, quick, and easy to work with. If you need any kind of metal fab work done, Mike is your guy.

They quickly scheduled the repair for the garage door and did a nice job.  Nice warranty as well.

Alex and his brother helped me with a railing for an outdoor staircase and ledge. He let me know when we started working together that he was really busy but they seemed like one of the best so I was determined to work with them. Even though it took much longer than I would have liked I was amazed with how it turned out. They achieved exactly the look I was going for and the install was a simple one day project. No fuss. I would recommend them to anyone.

Scott was great!  I struggled to find someone who could service my gate openers because they are not the most popular brand around here!  Scott figured it our pretty quickly and had it fixed in no time - at a very reasonable price!  Nice to find a go to garage and gate service company!  Thanks Scott!

Great job repairing our fence. Fast response time through yelp! We would definitely recommend

Juan came out the same day to fix our iron door and did a great professional job! I recommend this company!

I sent photos to Joshua to see if he could repair a broken weld joint on my fence.  He stated that would not be a problem.  He attempted to weld the fence on October 5, 2020.  The weld joints failed that day when I returned home.  He already collected $175.00 dollars for the job.  I called him immediately and notified him that joint failed that he needed to correct the problem.  He agreed that he would come back on October 7, 2020 to repair the weld joint.   His second attempt also failed.  The pictures indicate his 1st and 2nd attempt to repair the weld joint.

He left the job site without contacting me telling me and telling me that he was not able to correct the problem.  I spent two days trying to reach him and he stated that I friend would repair the fence for him since he was working in the area.  His friend never contacted me.  Joshua also stated that his other machine to repair the fence was at another job site.  This statement turned out not to be true.  He did not have another machine.  In addition, he stated that the machine that he used was too small to do the job.  As a professional who does this a living you would think he should have known this prior to accepting the job.

Joshua never returned my phone calls or text.  I gave him an option to refund my money of $175.00 dollars or take a bad review on Yelp.  He chooses to take the money and the bad review.  He did honor his word or the warranty that he committed to.  I would not recommend them.

Also filed a complaint with the BBB and no response from the company see below:

RE: Complaint ID #  14875743

Dear Lim Lee:

In regards to your correspondence concerning Great Doors And Gates, your position was communicated to the company. We regret to inform you that BBB was unsuccessful in obtaining a response from the company.

When a business does not respond to a dispute, its report with BBB is updated to reflect an unanswered dispute which has an adverse affect on its BBB rating. If the company has contacted you, please let us know so that our files may be updated. If not, we regret that BBB can be of no further assistance.

We appreciate you taking the time to contact BBB and report your experience. Please be assured that your complaint will remain in BBB's file for this company for three years, and may be referred to if a pattern of similar practices emerges.

I was puzzled by the last review. I have used this company for a long time and never have had an issue. It has been so long since they put in my gate that I really don't remember when it was put in. Every time the gate needs adjustment they have sent some one right over. They are friendly and helpful. So far they have not charged me for the adjustments. I would suggest that if you don't want cracks in the wood, use fake wood. Gary recommended that to me and the gate still looks brand new.

Unreliable. He did not show up to our appointment and did not call to let me know he was not going to make it. He seems unorganized. I'm glad I did not hire him.
I understand that accidents happen but a courtesy call to say you are not coming would make a big difference, even more since I took some time off work to meet you and I had to call to find out you were not coming after 2 hours of waiting.

Brandon Sandoval is a liar and a thief, I wrote him a check for $2000, which was half the quote, two months ago for work on my RV gate and have not heard from him since.  He cashed the check the next day.  At first the phones (there were 3) went to a voice mail saying workers had Covid.  Two of the cell phones were disconnected and he is not responding to emails or the  third number I had.   This business has 4 different addresses as well.  Phoenix,  2 in Glendale with one of them a PO Box, and one in Peoria.