Best Retaining Wall Construction in Phoenix AZ

I had a nightmare having a block fence
Installed on my property, and had to terminate that contractor.  I got on line for a licensed contractor and chose Abraham's fence, due to the excellent reviews, their Better Business Bureau
rating, and that they were licensed  and bonded.
They came on site and quickly got control of the project. The men on the job were amiable and quite competent
(to say the least) and did a wonderful job.
Almost as important to me, since I had such a bad experience  with the other contractor, was the personal communication Abraham displayed.
Always kept me informed  of comings and goings and met every date and promise he made me.  I would recommend them to anyone wanting a nice, professional installation .

Sunset Fence just finished our 120 feet of block wall.  They arrived when promised and finished on time (a bit early).  The quality was clear, and everything was done to code and plans.  They even helped obtain the permit.  In terms of price, they were in the middle of our bids but with quality consistent with our higher bids.  They also fixed a small loose brick as a courtesy, outside the original scope.  I was very impressed and I would use them again without hesitation.

Darrell gave me a great price for my backyard block wall. It was completed in two days. It looks amazing! Darrell and his workers did a great job and great cleanup! I'm so happy with my experience with Darrell and Airborne Masonry.

We live in Maricopa and have a 5 acre property that needed a fence. It was started in September 2021 and is now complete in March of 2022. During this build there were a multitude of discrepancies. Starting with attendance, their work schedules were inconsistent, starting the day at various times throughout the weeks and working a week here, 2 weeks there, then taking anywhere from 1 week to over a month off at a time then coming back. We got calls telling us they would be out that weekend, where in actuality they did not come out for another 2 or 3 weeks or more.
Additionally to that point they would tell us that the reason for their lack of attendance was that they had other jobs to finish, which made us feel like we were not a priority or at the bottom of their list.

Next was workmanship. The original purpose of the fence was to keep wild dogs, coyotes and other predators out. This was discussed and established at the onset of the project yet throughout the project remained multiple places along the fence that had gaps at the bottom that were big enough for dogs to crawl under and were the cause for numerous reminders to them to please shore up the gaps because dogs or coyotes will simply walk the perimeter till they find an opening and then just remember to go there in the future. All but 1 were fixed in the end and they never returned to fix it. Next was the workspace. Along the perimeter of the fence they left empty bottles of water, concrete bags still full that became hard due to rain, bits of broken concrete, string line, a huge amount of cut pieces of metal wire, as well as loose metal and sharp edges around their welds and on other areas of the fence. There were multiple places on the fence that were loose that we had to bring to there attention to please make tighter.

Though the process took a while and we were able to overlook with patience, the couple of things that made us a bit upset were these; After the said delays in coming back to work, when they came to build one of our gates, they built it crooked and not according to our instructions.  When the discrepancy was mentioned their response was Oh well in order to fix that we would have to make a whole new gate. Basically implying that instead of taking ownership and responsibility for doing the job incorrectly and just working to fix or rebuild the gate, that somehow we were supposed to make some allotment for a bad result or agree to pay additional money to correct a result we didn't initially pay for. Our frustration did assert that their failure to follow instruction was not our burden to bear and was something they needed to account for.

Lastly was when they went to install the solar powered gate operator they left the box and accompanying trash for it on my front yard to get blown over the whole yard. They had to get called back to fix the installed gate that did not open and close correctly and still doesn't to date, and still to date the original gate that was supposed to be built with keeping the wild dogs out in mind still has a gap that wild dogs are able to get through and did as recently as last week. The work to put fence over the large gap in the gate was one of the things along with cleaning up the sharp edges and the rest of the work site along the entire perimeter of the property that they claimed on 3 separate occasions they would show up to address that corresponding weekend or the following one. I gave up calling the owner on the issue after being ignored for 4 weeks straight.

The professionalism was as intermittent as their attendance, and excuses for it was not far behind. I learned a tough lesson with this company.

I would say worst customer service. Doesn't show when you try to get a quote. I think he picks and choose each request he get. No way to run a company. Simple word He sucks

Horrible experience, don't waste your time.  Scheduled with Ken to have him come look at my yard for some concrete work I needed done. First appt. he never showed up, he texted me 2 hours after with an excuse.  Thought I would give him another shot, maybe something did come up.  So I set something up with him for the next day.   Same thing, never showed up no text or call.  I called him after waiting 30 minutes.  He said he was on his way now and would be at my house in 30 minutes and to just bear with him.   So I waited and waited, 2 hours pass still no Ken.   I call him to see what the issue was.   He said he wasn't coming and pass on the job and hung up.  Very unprofessional.