Best Remote Control System Installation in Phoenix AZ

I called security garage door to install a complete set of new doors. Frank was so professional and did an amazing job(my doors look beautiful!) My neighbor also chose to use them to fix their broken opener and they were very pleased as well. I would definitely refer this company because of their great customer service and will be using them again as needed.

One of my gates had swung shut and past the latch, bending the slider bar.

Alpha was quick to respond, provided a quick quote

Jason came out to my house, fixed the gate, installed a couple of stops to prevent the gates from opening in the wrong direction as promised.

We he arrived, we noticed the wall the gate was attached to, was separating from the house, he was able to straighten out the wall and installed a bracket to the wall and the house.

Everything is working great again.

I wouldn't hesitate to use Alpha again if needed.

Unlike many of the reviews for Triple B garage door and gates this is from a customer with a real experience to share!

I don't usually write long reviews:

Readers Digest Version of this review: Watch out, do not use, less than honest, horrible workmanship, defective parts!

After a few reports of garage doors not working at some of our east valley properties we decided to hire a local expert to make the necessary repairs.  Based upon Yelp reviews we selected Triple B Garage Doors and Gates.  Here's a tip: checkout a business's website.  If it's cheesy, lacks a business location and is half done STAY AWAY!

It took three calls before someone named Roderick called us back.  We arranged for Triple B Garage Doors and Gates to provide an assessment of 12 properties in the east valley.  No one showed on the scheduled inspection date.  We did receive a call the next day advising they had a scheduling conflict and would be out the next week.

Roderick and a character named Kevin did show up (an hour late) for the scheduled appointment.  We provided access keys to all the properties and they promised to give full evaluations and estimate for necessary services.

Less than 30 minutes after leaving our office we got a call from Roderick that the first garage door they inspected was stuck and needed immediate repairs.  The cost was $476 dollars.  I gave the ok but had a bad feeling about these guys.

Sure enough about an hour later another call came in that they were at the second property with another stuck door.  The price for repairs was quoted at $610 dollars.  Something did not seem right.

When one of our representatives arrived on site to investigate she was confronted by the character named Kevin.  He was angry and wanted to know why she did not trust him and would not authorize the repairs.  He pointed out that she was wearing a cross and that he did not like Christians.  Not sure why wearing a cross given by her late Grandmother made her an evil Christian??

Given our uncertainty and the argumentative nature of Kevin we decided to pay for the first repair and move on with someone else.

We called A-1 Garage Doors the next day.  Amazing difference.  Someone actually answered our initial call and dispatched a service technician that day.  I met the technician at the second property that Triple B Doors had alleged we needed $610 in repairs.  My suspicions were confirmed when the technician advised that the only service needed was lubrication.  Jack the service technician pointed out that the system was less than two years old and more than likely under warranty.

I discovered at the first property that $476 in repairs were most likely not needed and that based upon what was done we were severely overcharged.  Wanting to get a refund I called this business and no one would return my calls so I went to the business location which turned out to be One of the owners home in a residential area . That was a waste of time as all I got was a sob story. They did however offer me a cash payment if I promised to leave a good yelp review GO FIGURE!

To be truthful I was stunned how could a business with such good reviews on Yelp be so bad?

This is where the story gets interesting.  This business did not get a license until May 12, 2013, yet there are reviews proclaiming wonderful service prior to this date (look at first review left).  There is even a 5 star review from a Yelper that wrote they had not had service but decided to give out a great review.  Experienced Yelpers know this scenario.

Even more interesting is when I went to Roderick (one of the owners) personal Yelp page where he rips his competitors, including A-1 Doors that did a great job for me.  Not cool and I believe a violation of Yelp TOA's. The facts are the facts and Yelpers can only be fooled for so long.

Responsiveness, Value
Was very professional and reliable. Relatively very small job welding my gate that was a mess  and still showed up. Did a great job. Very reasonable with pricing.

I have used Josh in the past so I called him again.

While I like the new garage door installed at my home,  I am still very disappointed that this company has not followed up on installing insulation in my smaller garage door as promised.  My invoice is dated May 26, 2021 and there has not been any follow from this company.  

I have tried three times to leave messages in the past two weeks and no one  has ever returned my calls or made an appointment to finish the job that was promised back at the end of May.

If they are not going to complete my original job, at least be honest enough and tell me and refund me the portion that you are not going to do.

I was looking to replace my 28 year old RV gate on the side of my house.  I did my usual research online, and had two companies come out to give me an estimate, as well as two estimates by email.  The four companies were pretty close on price, but Action Gate was the lowest by about $100.  The salesman met with me as scheduled to go over the specifics of the job which only took about 15 minutes.  I chose the color of the wood composite and the frame and it was a done deal.  

The crew showed up to do the install shortly before their scheduled time, and had the job done very promptly.  The gate looks great, and the quality is outstanding.  It was such an improvement from the awful gate I had before.

The only issue I had is that there was a mix up on the color of the frame, and it set the job back a few weeks, so it took six weeks to get it installed.  Otherwise I would give Action Gate the full 5 stars.