Best Home Renovation Services in Phoenix AZ

They replaced our previous shower. The new one is top notch! Including being beautiful and easy to keep clean!
Highly recommended. You'll be very happy with their work!!

We recently had a master bath remodel and these guys did a great job! Everything was done in a timely manner and Burton was so easy to work with! Highly recommend to anyone!

Our experience with VETSBuilt was nothing short of excellent. Bob, our contractor, stayed right on top of things and was responsive to our concerns as well as keeping us informed as to issues, and schedules. We are experienced remodelers ourselves so appreciated the level of skill demonstrated by the crews and the attention to detail. The lead carpenter, Craig, was nothing short of amazing.

This was, unfortunately, not a typically remodel.  We started with fixing the floor that was an inch higher than the rest of the house, along with enlarging a window, ripping out a closet and adding cabinets. When we started with the floor the persons who had remodeled the room before caused us to have to remove everything they had previously done and start all over again. We wanted it done correctly. But even though we started from scratch Bob, kept the job running smoothly.

The subcontractors he hired were amazing.  We had to pour a new cement floor.  The cement masons were excellent. Roger the tile guy, did everything we asked him to do. The cabinet maker was very concern about what we wanted, again the cabinets are beautiful. The room we call an office/craft room is everything we wanted. They did an excellent job. We will hire them again if we ever need help again.

We hired Andrew to build a bathroom from
Scratch in an empty room of our house. Andrew's attention to detail during the entire process was remarkable. He worked very fast and thoroughly - we just love the result !!

10:30 am We ordered two ceiling fans and a remote on Amazon thinking we would take advantage of their new Amazon Home Services Group. Our experience was horrible outside of Amazon's normal amazing delivery speed. The day of the installation we received a window of between 11am and 2pm. Kyle from I'm Gonna Fix It called and said they were wrapping up with another client and would be there around 3pm. A gentleman named Chris showed up at 4:30pm and started to work on installing our fans. He pulls me aside before he is done and says We can bill your second fan through Amazon, or if you can pay cash we will do it for 80.00 instead. Amazon charges us a 20% service fee so we can offer a cash discount.
We are so far behind schedule my wife has time to stop and grab the money on the way home from work. Right before he leaves he comes back and says Hey I don't have a screwdriver to put the batteries in the remote. He then leaves without testing it, so we had no idea if it would work. Needless to say, the remote won't sync with the system he installed so I call them up and ask them to fix it or remove the unit so we can send it back.
Chris comes out again, this time, he doesn't have a ladder, even though he needed one the first time, so we let him use ours. (What kind of a service comes without a screwdriver or a ladder?), tests the unit, then tells me Because the unit is defective we have to bill you 65.00 for the hour I was here, but not to worry Amazon will most likely cover the error because the unit was defective. So now they want Amazon to pay us back for their mistake.
His office calls to bill us and I ask them Why are we paying you to remove something that you didn't test on installation. If the tech actually tested the unit and didn't just leave, then we wouldn't be having a second service call. She says, Ok I'll call the owner and ask what we can do.
Less than five minutes later Chris shows back up at my house asking me, What's the problem, and that it was ok to bill us because we let him leave without testing it. It's not only extremely unprofessional to send a service tech back to your front door (not to mention the same one that didn't test the unit) to try and argue on behalf of the company, it borders on intimidation. I wouldn't agree that it was our fault that he didn't test the product he installed and I asked him to leave. The then promptly charged us the 65.00 for the hour.  I will never be using Amazon's Home Services again; I'll stick with hiring my Rosie on the House certified contractors.

2:00pm I added this in response to the owners comment.

I can tell you for us the service was nothing like 100% satisfied. It doesn't do me any good to yell at a technician coming to my house for being 2.5 hours late, it does let me know that maybe the company I am working with isn't 100% reliable. It doesn't do me any good when I tell the tech that I have a screwdriver available to put that batteries in, and he says it's fine and goes home. It wouldn't have done me any good this morning to send the man away because he showed up without a ladder when I had one he could use. It definitely didn't do any good to ask your company to make the service call right, because then I had a tech show back up at my house to blame me for his inability to put in batteries, and properly test something he installed.

The good news is there are companies out there that go above and beyond to make things right. Amazon refunded us your service fee of 65.00 and for the remote within the hour when we emailed them. Personally, I was shocked that they would cover a fee, that should have never been charged. It wasn't Amazon's fault we picked the wrong company off of the list to have come to our home. None of that mattered to Amazon, they made it right, and did it quickly, securing our continued business with them for a very long time.

As for offering to put in the new remote for free well I think you can see how we might not think of that as a plus. The last one cost us part of the initial 80.00 (fan installation), and an additional 65.00 (due to reasons listed above).

I appreciate the quick response to my review but fixing the issue when I called and spoke to your company would have been better. Instead, I talked to someone on the phone that said she would talk with the owner, had a technician show back up at my house to argue the point (which is not great service or professional), and then got a call three minutes later to pay because you felt it was due regardless.

Again I can't say enough good things about Amazon for erasing most of what turned out to be a horrible experience.

2:37pm Finally made it back in my bedroom tried to turn on the fan to take a nap and it doesn't even turn on manually now.

2:55 After a little investigation it seems the tech wired the fan to a different wall switch for the light and the fan, which he didn't do before. We are hiring another company to check the work.

Great company Doug came out and gave me a fair estimate. Even came and did the repairs on a Saturday so I did not have to take off work. Even fix my front door that wasn't closing right for free. I would recommend to anyone that doesn't want to get ripped off.

I had a backsplash nightmare- install done terribly. I reached out to see if this company could help me fix itA although they are too booked out to help, the owner was very kind in walking me through what went wrong and advice on what to do. Very appreciative of his time to have a discussion with me! Will definitely use them for future projects!

Elvis did a great job at my home and rental. I will use him in the future. He had timely responses, was friendly, and did what he said.

My name is Ivy Singletary, and I'm a patron of Canterra Construction. I needed to have a 10x12 'do-it-yourself' outdoor shed built, and I took to Yelp to find a company to fulfill the need.

Katherine, one of the owners, wrote me back immediately, we conversed, and she offered a free consultation for an estimate. She arrived with her staff in tow at the appointed time, fully prepared to address every concern I had previously discussed with her on the phone.

From the onset, I knew I was in competent hands. Canterra Construction was diligent throughout the entire process. Even when the shed arrived earlier than expected, I shot Katherine an email, and she was quick to accommodate the schedule change with an immediate start date. Throughout the process, Katherine was available to meet any need, inquiry, or concern and maintained exemplary response time with her calm, pleasant demeanor.

On the installation days, her team was on time, polite, accommodating, professional, communicative, focused, and meticulous in their work efforts. During the three-day job, her crew left the premises tidy each day upon completion. Words can't capture my appreciation for their professional partnership in completing this endeavor.

I've enclosed pictures before and after my project finalization, and I sincerely hope this review helps someone else in their decision to give Canterra Construction ample consideration. [The painted version is the model photo from which they worked].

I highly recommend them and can attest that they've earned my business earnestly. I am one ecstatic customer pleased by the job they've performed. I would unequivocally hire them again should the need arise.  

I am available for inquiries about my professional recommendation and referral if needed.

Sincerely,

Ivy Singletary
Gilbert, AZ

I needed a new contractor to do some renovations on our new home so we turned to Yelp and and found shepherd contracting. We used Thomas and his team when my new home needed some updating. The communication was above and beyond. We love our new bathrooms and will post updated photos soon!

Based on my initial experience with their designer Tiffany, I am not impressed at all. She started off asking me a few questions about my project, what I needed done, and what my budget was going to be. I told her I needed the kitchen, master bathroom and guest bathroom remodeled. Mind you, there will be no major floor plan changes, plumbing changes, nor electrical changes, so permits will not be needed at all for this 2200 sqft home.

All I am doing is replacing what is there. My kitchen is about 14' x 14' with cabinets along two opposite walls, with a 7 foot peninsula coming out of one end, with upper cabinets only on one wall. The first thing she does is take my address and goes online to find pictures of my house on a real estate website to guestimate what my kitchen will cost based on photos that she looks at. She tells me $50,000. That's when I got suspicious about this place. I had three other estimates for my kitchen with measurements actually taken and they all came in around $25000. But the real kicker came when she gave me estimates for my two bathrooms based on photos again. Mind you, she has no idea of the sizes for these bathrooms, but based on the overall square footage, she knows it's not a 5000+ sqft home.

For my guest bathroom, which is about 13' x 6', all I need replaced is the vanity, mirror, lights, toilet, and the alcove tub with tiling in the tub area, a simple job and nothing major. She quotes me $40,000. I nearly passed out, and now I'm thinking something is up.

For the master bath, which is approximately 17' x 7' which includes a 6' x 5' shower (with interior tiling), two vanities, mirrors, and lights. She quotes me $60,000. Yes that's right, $60,000. That's when I knew something was up.

(A) She either has no clue as to what she is doing, (B) they are giving me these outlandish prices because they are in high demand due to these times we are in at the moment and they just want to throw the highest most ridiculous price out there hoping it will stick, and if doesn't, no sweat off their back because they will just move on to someone who will pay their outlandish prices due to the demand, or (C) she was trying to dissuade me into wanting them to do the job because my budget ($50,000) wasn't worth their time and effort. I think (C) is most likely, if not all the above.

Then come to find out there is a $5500 fee to have someone come out to take measurements in order to draw up a pretty design on a computer to get actual true estimates of what this project would cost. So you can see why I'm thinking (C). Please note, If you go to their page on Houzz you will see nothing but all 5 star reviews, not a 4 star or lower in site, and you will also see multiple completed projects with the same level of remodel I proposed, all done for under $50,000, completely proving my point. I will definitely be staying away, and finding a more honest business!

As soon as I met Bobby I knew I wanted to hire him. He was professional, knowledgeable, and carefully reviewed and discussed the details of my project. I had just purchased a house and needed work done prior to moving in, so my timeline was tight, 2 - 3 weeks. I had new flooring put in, new interior paint, recessed lighting, new light fixtures and hardware installed. Bobby got it done quickly and efficiently and maintained excellent communication throughout the process. I was amazed at how hands off the process was. Bobby ordered the materials I had selected, and also helped me pick out some other items. He has great taste and a good eye for what will work best. Don't let the small number of reviews stop you from working with Atelier507. I was hesitant at first because when we started the process they were new to Yelp and did not have any reviews. Now I am so impressed with Bobby and his team I would recommend him to everyone and use him again on future projects.

Very professional to say the least. family owned business thats professional and personable is hard to find. They came out and gave a free estimate in a timely manner. They were actually ahead of schedule to finish the projects. The workers were friendly and professional. The owner Youssef even reached out to me to make sure everything is to my demands. Thank you again.

From the moment I received a response till after our job was completed we were very happy with White Builder.  We needed our kitchen island to no longer include overhang. We needed it to be about a foot less than it was when house was built.

Not only did White Builder take care of this is short period of time they also found exact match of granite. They arrived on time, completed the island change, and made sure to clean up.  Later the same day the plumber came and installed new faucet. We are so glad we chose White Builder and will reach out if we have other work.

Behrmann Home Basics has a lot to offer both residential and commercial property owners. As an local Architect in Gilbert, I've had the pleasure of working with Ken Behrmann and his team remodeling many projects in the Phoenix Metro Area. Ken is a true construction professional. He has a vast knowledge of field construction, process improvement, and value engineering. He is also very effective in assembling various disciplines needed to solve complex problems. Ken is personable, knowledgeable and truly listens to the goals of his customers. His skill and ability to exceed a customer's expectations has not been matched by any other general contractor I have worked with. I highly recommend Ken both professionally and personally. Ken is a man of his word, and is dedicated to providing great service through creativity, integrity, and personability.
Top qualities: Good listener, Quality Results, High Integrity, Personable.

Jeff, JDR CONTRACTING, has did several remodels for our home in the past. This time he did a Ledger Stone wall with bookcases, and to say it is beautiful. Is not saying enough! He quoted us a time and $ amount and he came in right on schedule Great job. Jeff!

Erica is the best! Very professional, her subs are first rate and nice, and her ideas really helped us achieve the design we were looking for. Look forward to having her help us with more projects in the future!:)

I had called three times to ask for someone to come to our home and give us an estimate. Nobody called me back. If they don't want the business, why not say so upfront? What a bunch of unprofessional people running this company.

Wish I could give a better review but the dude never showed up. I don't understand people that set appointments and don't follow through. The awful part is that he had my address and phone number, and who knows what he'll do with it. He didn't call, didn't message, nothing. I finally responded through Yelp and told him I was sorry that he didn't show and that we would be seeking assistance from another business. His response was a vague sorry for the inconvenience. No reason, no explanation, nothing. Do NOT recommend using this business.