Best Floor Repair in Phoenix AZ

I hired modern innovation to do a remodel in my kitchen, new flooring in the main living area's paint, move washer and dryer to another room and turn previous laundry area into a pantry, and some other things.  My first meeting Irving I felt like he would be a good fit as he seem to have good ideas and understood what I wanted and I felt I was clear.   Keep in mind my father and brother were contractors, my husband has done construction. So I'm not an idiot, but I am not by any means a contractor or even a laborer for that matter so I really relied on his expertise.   I found him to be confusing at time's, forgetful in regard to conversations we had. His way of speaking to me put me on the offensive and made me question who I hired.  And why my pantry, my front, main living room, and other minor things are not done. Once the final cabinet, was in I was done.  He's been paid for what he did. I have attached some pictures and I really hope I can comment on them but if I can't, here's a brief commentary of what I see.  On my door what is that? It doesn't match up with either side of the other floor boards and when he was installing the last cabinet he didn't notice that the the peeling paint on the ceiling. Again I know nothing about how to do carpentry but black nails on white baseboard I could swear you can get white nails if you don't plan on painting the baseboards. Putting up that ugly thing under my door I guess you didn't notice the piece of wall under the glass that was not painted nor the broken glass that wasn't broken before.  If  I could remove the one star, I gave him I would.  Now I am on the hunt for someone new that can remodel my bathroom.

My wife and I choose vetsbuilt after getting several bids for our kitchen. They not only gave us a very competitive bid but assured us they could do a great job. They did!  They came in on budget. They were extremely attentive to detail. They completed on time. We highly recommend them and we could not be moe pleased with their work.

10:30 am We ordered two ceiling fans and a remote on Amazon thinking we would take advantage of their new Amazon Home Services Group. Our experience was horrible outside of Amazon's normal amazing delivery speed. The day of the installation we received a window of between 11am and 2pm. Kyle from I'm Gonna Fix It called and said they were wrapping up with another client and would be there around 3pm. A gentleman named Chris showed up at 4:30pm and started to work on installing our fans. He pulls me aside before he is done and says We can bill your second fan through Amazon, or if you can pay cash we will do it for 80.00 instead. Amazon charges us a 20% service fee so we can offer a cash discount.
We are so far behind schedule my wife has time to stop and grab the money on the way home from work. Right before he leaves he comes back and says Hey I don't have a screwdriver to put the batteries in the remote. He then leaves without testing it, so we had no idea if it would work. Needless to say, the remote won't sync with the system he installed so I call them up and ask them to fix it or remove the unit so we can send it back.
Chris comes out again, this time, he doesn't have a ladder, even though he needed one the first time, so we let him use ours. (What kind of a service comes without a screwdriver or a ladder?), tests the unit, then tells me Because the unit is defective we have to bill you 65.00 for the hour I was here, but not to worry Amazon will most likely cover the error because the unit was defective. So now they want Amazon to pay us back for their mistake.
His office calls to bill us and I ask them Why are we paying you to remove something that you didn't test on installation. If the tech actually tested the unit and didn't just leave, then we wouldn't be having a second service call. She says, Ok I'll call the owner and ask what we can do.
Less than five minutes later Chris shows back up at my house asking me, What's the problem, and that it was ok to bill us because we let him leave without testing it. It's not only extremely unprofessional to send a service tech back to your front door (not to mention the same one that didn't test the unit) to try and argue on behalf of the company, it borders on intimidation. I wouldn't agree that it was our fault that he didn't test the product he installed and I asked him to leave. The then promptly charged us the 65.00 for the hour.  I will never be using Amazon's Home Services again; I'll stick with hiring my Rosie on the House certified contractors.

2:00pm I added this in response to the owners comment.

I can tell you for us the service was nothing like 100% satisfied. It doesn't do me any good to yell at a technician coming to my house for being 2.5 hours late, it does let me know that maybe the company I am working with isn't 100% reliable. It doesn't do me any good when I tell the tech that I have a screwdriver available to put that batteries in, and he says it's fine and goes home. It wouldn't have done me any good this morning to send the man away because he showed up without a ladder when I had one he could use. It definitely didn't do any good to ask your company to make the service call right, because then I had a tech show back up at my house to blame me for his inability to put in batteries, and properly test something he installed.

The good news is there are companies out there that go above and beyond to make things right. Amazon refunded us your service fee of 65.00 and for the remote within the hour when we emailed them. Personally, I was shocked that they would cover a fee, that should have never been charged. It wasn't Amazon's fault we picked the wrong company off of the list to have come to our home. None of that mattered to Amazon, they made it right, and did it quickly, securing our continued business with them for a very long time.

As for offering to put in the new remote for free well I think you can see how we might not think of that as a plus. The last one cost us part of the initial 80.00 (fan installation), and an additional 65.00 (due to reasons listed above).

I appreciate the quick response to my review but fixing the issue when I called and spoke to your company would have been better. Instead, I talked to someone on the phone that said she would talk with the owner, had a technician show back up at my house to argue the point (which is not great service or professional), and then got a call three minutes later to pay because you felt it was due regardless.

Again I can't say enough good things about Amazon for erasing most of what turned out to be a horrible experience.

2:37pm Finally made it back in my bedroom tried to turn on the fan to take a nap and it doesn't even turn on manually now.

2:55 After a little investigation it seems the tech wired the fan to a different wall switch for the light and the fan, which he didn't do before. We are hiring another company to check the work.

Juan and the G&C team are top tier contractors. They've got specialists for everything you could need in a house and deliver top quality for great prices.

Occasionally, scheduling can be a bit hectic when multiple specialists are on the job, but Juan is responsive to feedback and his team improves after each trip.

I highly recommend Juan and the G&C team.

We had horrible layer of wax on our travertine floor. It was really difficult to get remove and it was making our floor look like it was damaged beyond repair. Alex and Carlos were a pleasure to work with and they expertly removed the wax and polished our travertine floor. Now we have a glossy, shiny floor and that made the interior of our house look 10x newer! Super happy!

I called on a Sunday at 1:30 pm. Doug was at my front door by 3:00 pm. The job was finished by 4:00 pm and for HALF of what Parker and sons had quoted me. Very professional and efficient. Highly recommended.

These guys were awesome!  They replaced a bathroom door for me.  They are super friendly and professional.  Scheduling was easy.  I would absolutely recommend them to anyone.

I've had the pleasure of working with this team extensively through and office and clubroom renovation in 2019. They've been exceedingly responsive, honest and transparent. Vladimir brings a cool, collected and calm energy to the projects he's managing. I'm a very type A client and he handled my questions concerns and ideas with tact, poise and professionalism. I'd highly recommend this team for any of your renovation projects.

The tile and plumbing job for a remodeled bathroom was completed with precise attention to detail. The prep, and installation of both floor and wall tile were professionally completed. The project remodel looks like the way it should be, Brand New. Wonderful service, and came to work in a timely manner as promised.

Ellen was excellent and exceeded our expectations. Not only was she the only company that gave us a quote. She also was the only one that was willing to work within our timeline. We had three other companies come out and none had a yes mentality like Ellen. I would definitely recommend her company and we will use her again in the future.

I cannot say enough good things about Ken, Jeff and Mike of BHB!  We hired them to do a complete remodel of our master bath and master bedroom. After meeting with several contractors, Ken was the most thorough and professional in getting back to me with a quote. They were honest about the fact that we were opening up floors and walls, and that additional costs would possibly come up. As we got into the project, I was able to relax and trust that they would take care of everything and were looking ten steps ahead. They were there with each and every sub to make sure the scope of work was understood. All of the subs were trustworthy and quality craftsmen! We are 100% satisfied with the results and recommend these honest and hardworking people to all.
We hired a contractor to supervise (or do themselves) and guide us through this complex project. They were worth every penny!

Jeff, JDR CONTRACTING, has did several remodels for our home in the past. This time he did a Ledger Stone wall with bookcases, and to say it is beautiful. Is not saying enough! He quoted us a time and $ amount and he came in right on schedule Great job. Jeff!

I was referred to Danny Pehrson, owner of Solid Home Renovations, by a neighbor who had
used him several times in the past.  Danny came over to look at some plumbing that the former owner had done himself, and done poorly because he was not a plumber.  Danny looked at the work, told me what needed to be done to correct it and what the cost would be.  We set up an appointment - he was here on time, had to crawl around in an attic when it was 106 outside -
finished the job and cleaned up after himself.  

A few weeks later I called to ask him about a leaky toilet and installing an electrical outlet in
the guest bath.  Again, he looked at the problem areas, gave me a quote - we set up a date for
him to do the work.  He was here, had an electrician do the electrical outlet, he did the plumbing
and they both cleaned up after themselves.

I love contractors who 1. show up when they say they will 2. give you a quote that doesn't give you a heart attack 3 and clean up after themselves.  

I would recommend this company to anyone.  Great work, courteous and professional men.

Sandy D

I've decided to call Michael again for his services! I needed to replace all the door handles in my house, as I wanted ones with more secure locks. Michael knew exactly which ones to get to suit my needs, came over promptly, and completed the job efficiently and very well! He has such a kind energy to him, I'm always happy to hire him. He knows what he's doing, whether it's a small job or big job I call him for! I definitely recommend Michael.

Hired Golden Bear to remodel master bath and second bathroom in March 2020.  I gave it 5 stars so you can read about my experience and who this guy really is.  You decide.

Mike and his partner did all the tile work, plumbing, electrical and some touchup painting themselves, no subcontractors - with the exception of the glass shower wall/doors, which everyone subcontracts. Overall, I'm pleased with the outcome.  They were very easy to work with, which is why I hired them.  On several occasions Michael saved me from my bad ideas.  

But there were issues around the finishing details. I had to go over the work and point out with stick notes many finishing details like at the base of the cabinets, grout cleanup in corners and rough finishing edges.  Overall in the end the master bath came out great.

But in the second bath the amount of grout clean up issues were extensive.  For some reason they decided to change the color of the grout without my consent and it looked terrible. I was told the color would change after it dries.  

Well the grout color did not change when it dried, the color they used what not what I selected.  Michael stop taking my calls after he admitted they used the wrong color and said they would come back and fix it.   I had to hire a tile company to change the color of the grout.

I do recommend that Michael hire someone to do the finishing work he does not like doing.  Would I hire him again or recommend him - NO.

I just bought my first home and knew I wanted the bathrooms remodeled as the rest of the house was really modern and cool but bathrooms were really outdated. I received quotes from 5-6 different contractors to do the work and Chris and Steve at AZ dynamic builders honestly gave me the best price and more importantly did the BEST job on my remodel.  I am obsessed!! They were super responsive to respond texts when I had questions about what to buy and what would look good.  They were a pleasure to work with.

No show, no call and when called, indicated he arranged an hour window to arrive, which is not true.  This appointment was made with him not through a service or other staff.  Total disregard for your time and your work schedule and with something as simple as arriving on time for a meeting in which he set the time, take note people.

The first job that we had done at our house was a view fence that needed to be reconstructed. I was so pleased with the job that was performed and the workmanship was excellent. A year later we needed another job done we decided not to get estimates from anybody else because we had such a great experience the first time with D&D Construction, we had the total opposite experience the second time around the contractors left a mess the job is not complete Dion came over on a Friday night with his contractor to show them what needed to be done to complete the job.
Dion told me that the contractors were going to come the very next morning to clean up and do some extra touchups, So my wife made the Final payment to Dion which was a mistake on our part lesson learned because on Saturday no one showed up so on Monday we spoke to Dion how his contractors never showed up and at that time that is when Dion decided to wash his hands of it and tell us we made final payment job is complete. So just be cautious when doing business with this company.

Martin and his team are some of the best in the Valley!! They are so kind, thoughtful, respectful, and genuinely kind people. We are so pleased with all the work they helped us with, including a new fireplace and surround, wainscoting, whole home painting, lighting, shiplap, and many other projects! Outstanding communication and even better people! It's been a pleasure to meet Martin and Calvary Tile & Stone will be my first and only contact when we need any construction, electrical, and/or any other help!