Best Floor Repair in Phoenix AZ

Reading some of Gary's negative reviews it seems that a lot of people have had similar experiences. Gary might be able to do some quality work, but I wouldn't know because he's just not professional at all.

We reached out to Gary after buying a new house in Arcadia a while back and he told us that whenever we were ready he could help us with installing ceiling fans, blinds, and whatever we may need (score!) but when we called him back to schedule something he was sick and told me he would call me back in a week.

A week goes by with no phone call, so I call him-- but no answer... and his vm is full. so I waited a couple more days and called him again, still no answer; so this time I followed up with a text asking if he was still interested in helping us out with our handyman needs and he replied yes and to let him know when we would like him to come help.

Perfect! I called him when I got back to Phoenix and he didn't answer (of course), so I texted asking when he was available and he asked if he could schedule me in for between 1-2pm on Thursday. Yes I replied, then I texted asking him a couple questions about estimates for hanging large blinds and included photos. He ignored my texts that night about the quote/estimate altogether, so I texted asking if he received my messages requesting an estimate to which he replied Yes, I'll look at them when I'm at your house. (Not really an answer or estimate- kind of slippery).

So today rolls around and of course I'm at home waiting on this handyman to show up (of course I organized my day around him) 14 minutes before he was due for our appointment, he cancels.

He says: Can we meet Saturday 9-930? Caught up in work.
(No apology for the inconvenience, or wasting my time, just a crap text).

Me: You know Gary, let me talk to my boyfriend about it. After reading your Yelp! reviews we expected a little more professionalism to be honest.

He says: Well I've been sick for the last month and been out of commission. I've been trying to catch up on my jobs. Sorry if you feel that way. I know I can't make everyone happy.

Me: It's not a feeling. You cancelled 15 minutes before you were scheduled to show up and have been unresponsive and not very communicative with me. Those are facts. While I understand it's impossible to make everybody happy, you could do a much better job by being a little more professional.

Then-- radio silence.

Gary, you can make customers happy; how about apologizing when you're wrong and unprofessional instead of #1: making excuses, then #2: blaming me, or acting like I'm the one with unrealistic expectations when I've accommodated the date and time YOU chose and then flaked on. Would not recommend.

Requested for a quote and received instant response with quote for work. Which was great! Planned a date for service... but then no show. Never heard back... Totally different experience since my last requested service... Even referred this company to a friend and got the same experience. Would not recommend...

Same experience as Mr. X.  Left a message two days ago and never received a return call.  No BS here.  Must not need the business.  I'm moving on to the next contractor.

Abdul was able to polish off my list of projects and appreciated his happy demeanor.

I want to share a big THANK YOU to Jeff for fixing my sliding door! Since I moved in a few months ago, it continued to get worse to the point it wouldn't lock or even close all the way. He was very responsive, came out ASAP, and finished very timely. I have plenty of other house projects on my list for 2022 and will definitely be calling Jeff to help.

I asked Miguel to help me with another project - mounting two benches onto my cinder block backyard wall. Woah he did such an amazing job that I will let the photos speak for the quality of his work.

During monsoon season, Doug promptly came out to repair our water damaged outdoor (front porch area) ceiling.  Outstanding job. Professional. Friendly.  Thank you Doug and his helper, Bob!

Called to get a quote. Great pricing for job. On time, great customer service, and excellent work. Very happy.

I called Sunland plumbing and they responded promptly, did the work within a day and the quality of the work was excellent. There prices are competitive as well.

I would give this family business a million shooting stars if I could! Ryan is patient, has great attention to detail, is very considerate of our home when he does work for us and has a great, friendly attitude. We feel that his prices are fair & reasonable and I would encourage you to reach out to him if you're in need of help. You won't be disappointed and you'll be patronizing a small business that is deserving!

We had a couple damaged baseboards that needed to be repaired in a timely manner due to selling our home. Andrew responded immediately and was able to get the job done as soon as the next day. Andrew did a great job, was professional, and cleaned up after the job. I highly recommend Nichols Handyman Bros!