Best Windshield Repair in Phoenix AZ

Desert breeze was recommended to me and my initial thoughts were positive.  They quickly scheduled a date to come in to do estimates on repair of window balances on 8 windows.  I received the estimate and thought it was a bit high as I didn't think parts would be too expensive but due to Covid I went with it.  The estimate showed $675 for labor so I assumed it was very challenging to replace the balances.  The technician arrived as scheduled and quickly started working.  In under 1 hour he was complete with all 8 windows.  Having him done fast was great however.......$675 for under 1 hour of work with only 1 technician!!!!!  Even if he had to drive an hour to get there and it was 2 hours.....at over $300 an hour labor!!!  I'm definitely in the wrong career.  Emailed them and received a call back.  No real explanation other than sometimes the jobs are a bit harder.  They did offer a discount IF I  used their services again in the future.  Bottom line is $675 for 1 hour work is not ethical to charge!!!!

Ryan came out to my home in Mesa and was really such a pleasant young man. He called about a half our early and said that he was on his way, which always nice and some companies won't do this. Had many positive things to say about his company with absolutely all great things. The windshield came out great going out to take the blue tape now. Thank You Ryan and Universal. Also, this company totally stands behind their work with a warranty. I recommend them.

This is a great company to install any glass needs that you may have. I needed a shower door installed. They came out on time and did an excellent job including cleaning up after the install. Josh did an excellent job.  I received a follow-up call to make sure everything went well. I would definitely use them again for any glass needs.

Nelson Glass is great!  i have used them in replacement of my windshields. I have used them for my business and personnel  vehicles. There staff is always on time, courteous and efficient. Jeff Nelson, the owner has personally come and replaced one of my windshields to make sure it was done on time. I would highly recommend them.