Best Windshield Repair in Phoenix AZ

Went with this company instead of Safelite on a recommendation from my brother because of the Diamon Fusion they offer. Tech (sub contracted Trinity Auto Glass) came to my place of business, completed the windshield install in less than 30min and when I asked about the Diamon Fusion he stated he was not told about this and didn't have any of the wipes to adhere it. Contacted Desert Breeze just after his departure who stated they would take care of it. Two days later I'd heard nothing and contacted them....after several calls back to me I was told it will be taken care of (same phrase I got the first time) and scheduled for it to be done on Monday 5/1 between 10-2. Monday came and went with no call/no show as with each day since. Very disappointing.

I could not be more happy with the service. Dustin went above and beyond to make sure I was happy with my windshield. He turned a bad situation into a great result. This company is spot on. Thanks.

Upon moving into our new home, the kitchen window needed replaced according to the inspection. Raben Glass was responsive and quick to repair the window. They were communicative about the appointment time and efficient with their service. Brayton and his partner were very kind and personable. I will definitely call them again for any future glass needs.

I am unhappy with their  service.
35x47 peice of untempered class w polished edges ordered.
1. I asked them to confirm by measuring the correct measurment on my peice before I came out to pick it up and they did not want to do it. They said it was labelled with those measurements.
2 The glass comes completely open with nothing covering it and it is dirty.
3.  Once home and cleaned there were scratches on it.
4. There remedy was to bring it back and they could try to repair it or would have to order new one.
5. I explained the difficulties of bringing it back in the Kia Soul I picked it up in asked if  they could just give me a discount on it and I could send pics of scratches.
6. The attitude of the representative led me to end the conversation and tell them I would just put it in the review.
7. I paid for the glass and picked it up and they wanted me to pay more with my energy, my time, my money  (with the time, gas and helper needed) to cover their product defect. If I could not have lived with the scratches, I would have had to have done that, maybe having to do a third trip if they had to reorder it. Otherwise I would have to buy another elsewhere.
8. Personally I would have been happy to give someone a discount to remedy such a situation.
This is glass! GLASS