Best Patio Construction/Replacement in Phoenix AZ

We could not be happier with SR Glass! We had three windows replaced and a sliding glass door fixed that did not want to slide. Angel was our installer and he was very professional and courteous. He did and exceptional job. When he left my husband made the comment you need to let the company know what a good job Angel does. There was no muss, no fuss, just a job well done.

Checked the roof and it looks good.   The seams around the vents look very watertight.  The shingles looks like it's held down tight.  They also do wood work.  They removed my old, unused swamp cooler and put in an additional wind turbine.  They're registered with the state of AZ.  They're certified GAF shingles installers if you decide to get GAF shingles.  They also finished within 2 days.

PLEASE NOTE:   Although my primary home is in the Tacoma area, this posting is about our second home in Surprise, AZ.

I wanted to do an widening of my backyard sliding glass door from 6 foot to 9 foot wide.   I am new to the area, so didn't know a guy, but stumbled across Joe and Efficient Home Pro.   Joe came by and looked at the project and after talking to the window manufacturer, gave me a firm, fixed price for the project.   Now this involved removal of the old slider (with unknown issues about how it was installed), a new laminate header beam, new slider, and fix the outside stucco and inside drywall like it was original.  A complex project for sure.

I had the pleasure of working from home (thank you COVID-19) while Joe and team did the project.   I am pretty handy with home projects, so watched with interest as the team did their work.   I have to say that I have never been so impressed!   There were several points where key decisions had to be made and each were discussed, rationalized, and then acted upon.   To tell a long story shorter, they executed this transformation flawlessly!

But here is the best part.   Not only did they do the hard stuff with precision, but they also did the small stuff perfectly.   Every final opening was sealed with insulating foam, every piece of stucco was replaced and textured like it was new, and on the inside, it was impossible to tell that any work had been done (outside of paint).   And even better, the work space was cleaner than when they arrived.

Over the course of the project, I got the chance to talk to Joe about all his company can do, and I can say with confidence, that I now have a Have a Guy.   And for far more than just windows.   Next step:  Replace the AC unit.

If you are interested in how real this posting is, please contact me.

We needed new windows for our new 1960s built home. It had original windows. The price point was great and the sales person was knowledgeable. He didn't try to upsell and he was straightforward with what we needed. He did not make any promises on delivery date which I appreciate because he was honest that it was out of his hands. I'd rather have it straightforward than have to adjust my schedule twice.

On install day the installer arrived exactly on time. He was courteous and clean. He was friendly. He took care to cover the carpet and countertops. He tried to make as little disruption to our lives as possible.

It took two days to install. He did some spackeling of holes around the windows including some nasty holes that were actually from previous owners installing blinds.  He cleaned up with a shop vac when he was done and also cleaned the windows inside and out.

The windows are beautiful and the process went perfectly. The sales man made no mistakes when he measured (because he came out twice to measure!) and also put some comprehensive thought in to the orientation of the locks and openings etc.

We would definitely use this company again.

That person has no relation to this company whats so ever he hasnt been employed with this company since december of 2018. These comments have no relation to the owner or this company what that person does on his own has no relation to the people employed with Royalty Empire Inc. If there are any more concerns feel free to reach out to the owner at royaltyempireinc1@gmail.….
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Had an estimate scheduled for 6:00pm. No call, no show. Very unprofessional. They won't be getting our business.

Found them on the internet  Called them, and they came out the next day.  They were thorough, professional, and I would call them again!

We had all but 5 windows that needed glass replaced.  Mario and Christina were very professional and delivered on everything promised.  The quality of workmanship was great which is obviously so impartant when you have this work done.  It is an investment in our home and we are glad we chose this company.

Had someone come in to do a quote. No response for several weeks after the in-home consultation and when I called to get a status update, Hunter was rude and flippant. Told me there were 30 others in my position so he didn't have time to text or call to let me know he wasn't able to take on the project. When a business makes promises, there is a certain expectation by their customer that they will follow through with what was said. One of his associate's father passed away, so he was unable to track any of his customers. Sounds like the whole thing fell apart. A curtesy text, email, or phone call would've helped the situation but the reaction I received after making the phone call myself was uncalled for and unfounded.

I contact Mountain View Windows and Doors via the Yelp page giving them all the information about some replacement doors.    Measurements, photos, detailed information etc.  I get a reply with a notice they will give me numbers the next day.  Well, that never happened.  I waited a week and then contacted Mountain View Window and Doors AGAIN asking about my quote and they just ignored my message.  Not a good way to do business if you ask me.

These guys are the WORST! Order placed in April, salesman (Jeff) required 100% of $ up front (the only contractor to ask that in our substantial remodel) and said delivery will take 6 weeks. 12 weeks later it finally arrives. Then, it takes two more weeks to install. (Says the dismissive and rude secretary was when scheduling, It's only two weeks...). When it FINALLY arrives for install its the WRONG COLOR!?! How does anyone stay in business like this? For us, they've been non-communicative, dishonest, terribly slow, and failed to deliver what was promised -- that's our lasting impression. We'll see next how they are about returning our money...