1st Class Foam Roofing & Coating

Woo hoo, I bought my house a new roof! After dithering for far too long, I got a great recommendation from a friend and called Mike Domstead, 602-432-8733, at 1st Class Foam Roofing, 1stclassfoam.com . I can't think when I've had a better commercial experience. Mike was prompt and always available, gave me a detailed proposal and contract with what I considered a fair price, oversaw the efficient tear out of the old roof and  build up of the new one, and made so sure the cleanup was perfect that I canceled my yard service for the month. He provided copious before and after photos that made me very happy and he included a lot of not-so-minor things like building up an area where he could see there'd been water backup, coating my bare-metal a/c duct, painting the HVAC surround, and making sure the skylights were tight. If it ever rains again, I'm good!

P.S. Yes, that's an old TV antenna photobombing the pics, and yes, I still use it. Mike made sure it survived the roofwork.

I signed a two page contract in March and was initially told my roof would be done in late April. On May 21st, I finally heard back and was told someone would be at my home in two days--I asked for a week delay because of household company and they agreed. I actually wasn't sure they were still going to perform the service. This is a busy company that rushed the contract signing (and we found an error they had to fix) but then took a long time to get back to us and schedule the work. The men showed up this week to work and were both friendly and polite.  They worked hard. I thought they went out of their way to be extra polite in fact. The owner had assessed the condition of my roof prior to signing the contract and giving us the final quote. However, after power washing my roof (BTW: which basically completely dirties your backyard and pool) and coming back to begin applying the foam, I was told that two spots on the roof had further water damage and some mold that they would have to remove for an additional charge, but at the end of the day they agreed to fix it without charging me. Let's say I wasn't happy and they agreed with me. While the employees were always polite, the less than five stars represents the need for better communications, contract oversight,  and the timely scheduling of their work. I do not have any reason to believe their work was inferior, however. And, again, the employees were pleasant to deal with at my home and came back to check and make sure I was happy.

Mike with 1st Class Foam Roofing is the best! He is very nice and super helpful. He answered all my questions. Kristi in the office was very nice as well and helped me with the billing side. I would definitely recommend them to anyone I know. Great experience.

The team at 1st Class helped replace my foam roof this past summer. Their team were polite, professional and did a great job. I recommend them to all my family and friends!