Best Water Heater Repair in Charlotte NC

We just bought our home and have had several sub contractors come in and out to make it our own. Chad is at the top of our list for professional quality workmanship. He clearly communicated with us throughout the process, showed up on time, was very detailed and cleaned up. I can speak from experience in saying It is so hard to find this quality level of service. We will happily will use him again for our future needs which will be many with our older home.

Happy with the result, great service, and price.

Alex was great to work with. Fixed some electrical problems quickly and for a fair price. Would use him again.

They really do great work, but boy are they expensive.  $200/hr+ can add up really quickly.

Over the Christmas holidays my hot water went out.  They were quick to access the problem and once they had the correct part fix the issue. Restoring hot water.  I would recommend Eneco to anyone with plumbing and/or HVAC issues!

Called Michael & Son to have annual AC check in Rowan County. They sent a polite technician from Charlotte.  Said I needed 2.5 lbs of freon and would cost $500 because prices had so drastically increased. Temps outside in 90's and tech said ac would freeze up if I did not add.  Bill was over $560. He said I had to pay for full 5lbs of freon because that is how it came.  Called 3 other local ac techs while he was doing work. Gave them age, make, model of my unit and was quoted approx $240-$260 for 2.5lbs of freon. They said I would pay for ONLY what was needed NOT 5lbs. Too late...when I told tech to stop work he said he had already added freon.  Ask him to call his office to adjust price and he said 'No, it won't change price. This company a huge ripoff. Guess they sold the other 2.5 lbs of freon in that container to Another unsuspecting elderly widowed female for $500!!

Jim Dickerson is a helluva guy. I worked there for nearly four years, and was never asked to do anything illegal or unethical.  You get what you pay for, and the prices we charged were fair by market standards.  I left after a major contract cancelled, but would have stayed otherwise. I hope that the family has continued with his vision since he has stepped back in terms of management.

IVR recently installed a complete A/C and furnace system in a rental property I own with my wife.  Although I hated to spend the $ I was happy with the service and work they provided.

That all changed when I called them 2 weeks later after our tenant complained of a lack of hot water, I called IRV to investigate.  Later that night they called back with their diagnosis.  I was told that the unit (2 years old) needed a new gas control valve AND that they also were required to get the unit  up to code by installing an expansion tank, sediment trap and additional pipe insulation.

I was surprised by the code requirements being that the unit is fairly new and questioned the tech.  He 1st assured me that NC absolutely requires the additional work.  I reminded him that the property was in SC and he then was sure that it was also required in SC too, even offering to send me the specific code language.

The next morning when the code didn't arrive I grew more specious and called code in enforcement in SC & NC in an attempt to verify, they both confirmed that there is NO code requirement for IVR's repairs.

Next I told IRV that I had lost trust in them and ask them to meet me at the property, thats when we able to confirm that in fact NO repair was needed after all.

To summarize IRV failed to test the issue, then LIED about code requirements claiming that $721 in repairs were need when in fact the unit is in working order and with in all code requirements.

Do not trust them and if you do decide to call the absolutely get a 2nd opinion.