Best Sink Repair in Charlotte NC

Chad was professional, affordable, punctual, and a pleasure to work with. He did his homework on the project prior to quoting me his rate. My project had layers to it and he communicated effectively. He offered great suggestions on follow up tasks I had surrounding the project, and those suggestions proved extremely helpful. He went above and beyond. Even charging me less once he completed the work. I highly recommend!

Happy with the result, great service, and price.

The electrician, John, was very friendly and extremely helpful. He made sure the job was done right before he left. He cleaned up afterwards also.

Jerell came out and was very professional. He was sent to us for a plumbing problem behind our dishwasher. Allison and White property management had him come out. But now they say nothing is wrong , I would very much like the report from Jerrel if possible, because these guys are giving us a lot of trouble because of this situation and nothing is getting fixed. Can you please help? Our address is 1013 12th St. NE in Hickory. He left his number with my son, but when we called it said mailbox was not set up. We could really use your help.

Alex was great to work with. Fixed some electrical problems quickly and for a fair price. Would use him again.

This review is solely based on customer service. For the most part technician was professional, courteous, and responsive. Customer service, on the otherhand, was poor, unprofessional, and not helpful at all.

Called M&S to locate and repair leak in a downstairs half bath. I called M&J customer service to have plumber come back out, after misdiagnosing leak. The customer service rep, Rita, was rude, argumentative, impatient, and accusatory. After explaining the toilet was not issue and I needed a technician to come back out, ASAP. Water was destroying my floors. She told me I caused the problem by installing flooring around toilet.

All said and done, I called another plumbing company who came out and actually narrowed down possible issues and figured out; it was my neighbor's water heater leaking into my unit.

I called to speak to customer service manager about experience with Rita. I was transferred to an admin in CLT; then back to Rita. She laughed and again rude, nasty, and not helpful. Needless to say, I'm posting here because after several additional attempts to speak to manager, no luck.

Other Comments:

Over priced - $700 to remove and reinstall toliet.

Not transparent on additional cost. When I made appointment they said it would be a $69 service call, but when technician came out he said it was $69+$125 diagnostic charge.

Awful experience!! The technician did not provide an estimate for replacing a fill valve in my guest bathroom. He went ahead and put one in the toilet while I was talking with a customer on the phone. He did not give me an estimate and I did not authorize that price. He charged me $145.00 for labor plus a $65.00 service fee for 10 minutes of work. Then he put owner supplied materials and no warranty on the receipt. I never gave him a fill valve!! I called the company and spoke with Debbie. She was argumentative, disrespectful and did not listen to what I had to say!! They're the worst!!

STAY AWAY!!!! FIND a real professional company!!! paid a bunch of money for them to tell me they could repair a simple gas leak.