Best Security System Repair in Charlotte NC

Chad was professional, affordable, punctual, and a pleasure to work with. He did his homework on the project prior to quoting me his rate. My project had layers to it and he communicated effectively. He offered great suggestions on follow up tasks I had surrounding the project, and those suggestions proved extremely helpful. He went above and beyond. Even charging me less once he completed the work. I highly recommend!

Fantastic company doing excellent work. Very nice team and very communicative, arrived when they said they would and fixed my issue quickly and knowledgeably. Very great company, I recommend them 10/10 and would absolutely call them the next time I have an issue. Thanks Rickey and Phoenix Electrical Solutions!

We are so thrilled with the lighting instillation that Mike and his team did in our house. Mike gave great advice and demonstrated lots of knowledge as we were deciding what to do.  They took extra care to set up and ensure nothing would be damaged in our house everything looks and works great!!  We couldn't even tell they were there after they left as they cleaned up everything and put all our things back in place.   Everyone we spoke with was so pleasant and responsive and all my questions and concerns were answered. Mike and his team were also very patient with our dog which was a nice bonus. Really great work and really great customer service!

Yesterday ENECO  came from Hickory to tweak my HVAC, which he did a fantastic job on.  I really didn't expect them to come out on a Saturday and figured they would wait till Monday, but I got a call back quickly and he said he could be here shortly. The young fellow was named Adam and had been with the company for 9 years. To get to my attic access we had to walk around bins and big bags of decorations from Christmas.  I apologized for the mess and said it just needed to go in the attic when I got help.
He was so kind and gracious and offered to put all that stuff in the attic for me!  And it was a lot!   Then he gave me a few tips to make extra storage space with some of the plywood boards I had stacked up there. Adam was quite the professional during all this and I thanked him.  What an asset he is to his company,  and a blessing to me, to go above and beyond!

Great service price friendly on time . Will recommend them to anyone. Will use for more electrical instillations . Thanks again .

We used Elko Contracting for multiple electrical needs (ceiling fans, outdoor lighting, additional indoor lights, etc).  Ryan is very professional, dependable, and reasonably priced.  He takes those extra steps to make sure the work is done right like coming back at night to inspect/adjust our outdoor lights. We recommended his services to all of our neighbors and they have also been very pleased. Highly recommend!!!

my husband worked for DAYS trying to install a timer for our hall lights.  Bob Gibson, Black Lab Electric, took care of the task quickly and efficiently.  
We had another project that had languished for months... We scheduled a follow up appointment.  I'm very pleased!  In addition to the great work, Bob communicated any change in his schedule, so we knew exactly when to expect him.  Will be recommending him to our friends and family.  Sandra T.

I called Roby for an after hours service request when my parents were having electrical issues and I couldn't be happier with how professional, quick and courteous Jake was. I chatted online with Joshua who had a customer service rep call me within minutes of hearing what I needed. Crystal the CSR was great, she collected my information and had the on call electrician Jake call to discuss rates and availability. Within 30 minutes of my reaching out online Jake was on the way. Talk about customer service! Jake diagnosed the problem quickly and made sure my parents would have electricity to their main appliances before coming back tomorrow. I highly recommend Jake and Roby for electrical work.

Evan was quick and reliable. Did a great job moving an outlet for me. I was able to install my wall mount for my tv after he was done. Thanks

Happy with the result, great service, and price.

My door shifted due to house settlement making my door unable to open or close properly. I messaged him and he replied very quickly, was able to come next day to give a quote. He diagnosed the problem and explained all the options carefully for me. He was able to complete the job same day for a reasonable price. Door swings better than before. He made sure to leave his work tidy as I had it before. Also very friendly. Will use him again for future repairs.

The electrician was very friendly and he even put on shoe covers before coming into my house. I really liked the fact that he had everything he needed to have in order to fix my kitchen outlet that wasn't resetting. His price was by far the lowest that anyone else wanted 99$ just to come out and look at it not counting fixing it. I got it fixed for 100$ and I couldn't be happier with the electrician I chose to work inside of my home. If I have any further issues I will definitely be calling them again.

Jeff and his crew are very professional. They get the job done right and at a timely fashion! I have used them twice and have been very happy with this company!

Used Bates Electric to help in various small projects including installing new smart doorbells and ceiling fans switches along with wiring.  They did a fantastic job and were very helpful!  Would gladly use their services again especially for future projects!

Would strongly not recommend. Have used a dozen contractors of all sorts over the years and this is the very first one that prompted me to leave a negative review for.

Hired Adam and team to install low voltage wiring, ceiling speakers for an unfinished house. Provided details instructions with diagrams, part numbers, etc. They did the prewiring and came back after house completion to 'finish' the work.

Results:
Ceiling Speakers: They created 21 holes in my ceilings to install 10 speakers (10 holes for 10 speakers..and another 11 besides). This is with the same team doing the pre-wiring. In addition, one of the speakers they installed was visibly misaligned by more than half a foot. And no, they did not consider any part of the drywall damage as their problem.
100% defective rate on HDMI ports (4/4): All 4 HDMI runs were defective, none of them were usable. Found out later that the team couldn't read English or understand the instructions - they installed these backwards.
100% defective rate on conduit runs (2/2): All conduits were buried in the walls, despite my providing terminal conduit adapters
15% defective rate on Ethernet ports (4/27 didn't work)

There were various additional issues such as installing 2-gang boxes where I indicated 3-gang and vice versa - overall extremely poor knowledge of work or poor people management. To top it off, they refused to come and inspect their work, even though I offered to pay for the additional trip fee. Their 'warranty' is also fabricated marketing - they never inspected their own work and of course refused to make any repairs on any of their warranted work.

Had to take them to court to recover damages incurred. Even then, they refused to willingly make any amends. Stay away - you have been warned!

See link for photo's:
dropbox.com/sh/0xk2k83s4…

Don't do business with this company. Once a defective light was installed for $225. They refused to take it down for less than $185. Puts my cost at over $1000 for the light and installation. Do not use this company under any circumstances. If I could give 0 stars I would.  No sir the light was not working well when your technicians were there, and when I needed it taken down you refused to do anything but charge me an additional $185 to have it removed. No offer from you other than full price. No worries though I tripped the breakers and took it down by myself in 5-10 minutes. It was really hard. I can understand the $185 price tag when an unskilled person such as myself can do it in 5-10 minutes. Thank you so much and I will assure no one I know and do business will ever use your service. Your a real gem. Good job.

DO NOT USE THIS GUY!!!!!!!!!! He is not trust worthy!!!!! James will lie straight to your face.  We needed to move our washer/dryer unit from our kitchen in a bed room about 10-15 ft away. Very very long story short he quoted  us $300 over the phone. Once he got to the house he said it might not be enough. I told him I didn't want to short change him and if he needed more money to get the job done we could do it.  It wasn't until I said we had cash for him that he changed his tune and said he could do what he needed to.  The rookie mistake on myself and our Husbands part was leaving the house because we were already late for an appointment because James showed up two hours late.  He basically cut the power cord, pulled the dryer outlet out of the wall and left.  We had a different electrician come out and he said there wasn't any electric work done under the house and the guy ripped us off.  He also ignored our phone calls from us and our relator. Our realtor had to pretend to be a new client wanting a big job done in order for him to call her back! He has not morals.