Best Pipe Installation in Charlotte NC

Chad did a fantastic job of fixing a patio door that was very difficult to open.   He responded to texts and emails promptly, and showed up on time for the job.  It was a pleasure doing business with him.   Chad will be the first person I call for any future home jobs.

Happy with the result, great service, and price.

Over the Christmas holidays my hot water went out.  They were quick to access the problem and once they had the correct part fix the issue. Restoring hot water.  I would recommend Eneco to anyone with plumbing and/or HVAC issues!

Alex was great to work with. Fixed some electrical problems quickly and for a fair price. Would use him again.

Rip off!!  Charged $29 to come give an estimate that was ridiculously high.  Wanted $550 in LABOR to replace two floodlights on back of house.  Not a new installation, just replace existing fixtures.  No running wire, just two screws and three wire nuts per fixture.  What a joke!!!!  I guess the jokes on me for agreeing to pay to get an estimate...

Jim Dickerson has been handling ALL my plumbing need since late 70's early 80's.  They are always professional, prompt and efficient. They just spent 4 hours at my house today cleaning up a problem that was covered up by the people I bought my townhome from.  I cannot imagine calling another plumbing company.   His daughters are wonderful and so friendly and professional.  You will be happy you called them!!!.  I SING THEM PRAISES

Really a mixed experience. My 20 year old water heater started to leak so after a quick trip to Lowe's, I contacted IRV. Robert came out and performed a very thorough and comprehensive review of the situation and provided me 3 options (2 tankless, 1 direct replacement). I went ahead and went for the high eff tankless Rinnai system.
The office was very punctual, giving me appointment updates and the technicians were right on time.
That's when the issues started. The quality of the initial installation was HORRIBLE. I wish I could post pictures.
The plumber attempted to use the existing wall penetration for the exhaust, but somehow convinced himself that the supply also needed to be vented, and went on to create using aluminum flashing and LOTS of silicone and expanding foam, one of the worst wall penetrations possible. That was only outdone by the piping on the outside of the home that looked like two periscopes protruding from a 12 square of aluminum flashing on top of my vinyl siding. It was comical. It's worth noting this is directly off my deck on the rear of my house. A lesser issue was the electrical, in which a new outlet was installed, but instead of running the wire inside the sheetrock to the breaker box, the electrician ran flex conduit out of the wall, along the baseboard and back inside the wall by the breaker box about 6 feet away. It really looks bad. I would later be told that meets code. Lesser issues include the PEX piping that was really just sloppy and the pressure relief valve that was plumbed strangely.
I immediately contacted Leon who while I think was at the job site, did not do the work the first time. He understood my concern, and said he would address it as soon as he was back in town (holiday weekend). Again, great attitude and very responsive.
I showed Leon what my neighbor had done (DIY job), as well as what comes with the unit. Pretty basic stuff. Pics like this all over the internet.
Leon (and his assistant) was again punctual and immediately went about fixing both of the exhaust venting issues. He ended up having to raise the water heater and using commercially available ducting designed and installed what is now a much better installation. I still have a little sheetrock inside to cleanup, but I can handle that. The outside, while better, is still an issue. Because of the initial installation, I am left with 4-6 screw holes in my siding where the flashing from the original installation was installed (along with a lot of silicone again). Short of replacing the vinyl siding, not sure I have a solution.
I will deal with the electrical/sheetrock & PEX piping issues.
I received a survey call shortly after, and I hope the company takes my feedback to heart. When you install a unit like this in someone's finished garage, you need to discuss with the homeowner the installation. What was done was some of the most shabby workmanship I have ever seen. Had I had the 2nd installation, the first time around, I probably would have given IRV 4 or 5 starts. That said,
Leon (and his helper on day 2) - 5 stars
Robert - 5 stars
The plumber that did the work on day 1 - 0 stars (should have gone negative as I also had what we think was a gas leak on the first night to which we were asked to crack the garage door).
The electrician - again, ask the homeowner. Simply stating we don't do sheetrock on a $4k+ job is not acceptable.
Sorry for the lengthy review. I really like the unit. It seems to work well. My lesson - Don't take the installation for granted!