Best Gas Furnace Repair in Charlotte NC

Y'all, if I could give Josh from Blue Collar 10 stars, I would! We had an electrical issue on Sunday of Memorial Day weekend. I just went down the line on Yelp and called 15 different electricians... Josh responded quickly, and was over at my house within a couple hours. Quickly got to the bottom of the issue, which was with power IN to the house, helped me call Duke Energy to explain the problem and make sure they dispatched a lineman, and followed up several times over the afternoon and evening to make sure we were okay and all squared away. And even though he could have gouged me on a holiday, he charged me a more than reasonable rate while providing great service. I would absolutely recommend them for all your electrical and HVAC needs (he is licensed for both)!!

Electrical issue with out pool. Contacted and they came out the next day. Evaluated and where able to complete the job prior to our timeline. Very pleased with their work and quick response.

Yesterday ENECO  came from Hickory to tweak my HVAC, which he did a fantastic job on.  I really didn't expect them to come out on a Saturday and figured they would wait till Monday, but I got a call back quickly and he said he could be here shortly. The young fellow was named Adam and had been with the company for 9 years. To get to my attic access we had to walk around bins and big bags of decorations from Christmas.  I apologized for the mess and said it just needed to go in the attic when I got help.
He was so kind and gracious and offered to put all that stuff in the attic for me!  And it was a lot!   Then he gave me a few tips to make extra storage space with some of the plywood boards I had stacked up there. Adam was quite the professional during all this and I thanked him.  What an asset he is to his company,  and a blessing to me, to go above and beyond!

Had Aspire out for the second time today, this time to service our AC/Heat Pump (oil furnace repair and service last fall was the first). Professional, thorough, pleasant, informative - wonderful all around. Excellent service from everyone - office staff and technicians . Highly recommend them.

I found Scott here on Yelp. He was responsive to quote requests, helpful on clarification requests and all around great to set up the job with.

In person, Scott is just phenomenal. Professional, friendly, courteous and thorough. I cannot recommend Adams Mechanical of Rock Hill strongly enough!

Thank you for a job well done, Scott!

We had used them last summer to check in on our a/c .  They had came out in May 2016, something ended up cutting out on it so they came back out charged us ANOTHER $95 for another diagnosis and it was something they should have caught the first go around.  So $400 has been spent just for a compositor.  We thought that was just a one time deal because my grandparents had used them before and they seemed to do a good job that time. So, comes May 2017 this year used them again paid $95 just for a diagnostics check and they never found anything substantial, then yesterday my a/c went out again. We called them  because we wanted to find out exactly what is wrong this time and they came out charged another $95 just for coming out and they found out it needed a booster for my compressor which cost $200 and they needed to put freon in which should have been done when they came out in May.  So this bill was another $425. It's almost a $1000 which probably could have been handled a lot differently.  ITS LIKE YOU'RE ALWAYS SPINNING TIRES WIT THIS COMPANY.  The tech was kind of rude also in how he talked and acted. For example walked into the house and tracked MUD through the house, like come on.

Maurice, please feel free to contact me.  I had my garbage disposal replaced today, for $562.35.  It took the technician a little over an hour for the replacement/install.  The unit installed, a Badger 5xp sells for $139 at Home Depot.  That equates to over $400 in labor charges, for 1.25 hours of labor.  I feel that is a little unreasonable...especially after asking around.  I look forward to hearing from you.

Response:  Well, we needed the job done, and your company touts putting customers first. Oh, and last I checked, if I had declined the service, you still would have charged me the $69 dispatch fee.  So, from my perspective you are winning by charging $69 for no work, or overcharging for the work.  Justifying a labor rate of $412 to $423 for 1.25 hours of work is a reasonable request and valid point of contention, which you haven't addressed.

Jim Dickerson came out and said I needed a part they did not have on truck or in stock (1st pm of work off), they come and install that part (2nd pm of work off) and say if that doesnt work I will need another part. I advise it did not work and will need that other part, so I arranged an appt and took time (3rd pm off work). Same technician that told me I needed that part shows up  and when I ask I hope you have that part I need No he replies...why did they send you out here then? I ask?? His response I have no idea

True story of incompetence and now will need to take 4th pm off literally within 2 weeks, and yes it will be with another company.

To say I felt cheated by this company was an understatement...

I scheduled a service call to fix my tankless water heater that was no longer providing hot water consistently.  They scheduled a technician who specialized in tankless water heaters to arrive to my home on Thursday the 10th with a two hour window.  I scheduled a vacation day away from work to get hot water restored to our home.  Unfortunately, the technician never showed up and I didn't even receive a courtesy phone call from IRV to let me know that the tech would not be coming.  I called several hours past the missed appointment window and they dispatched another tech however he wouldn't arrive until after 5pm.  The technician that arrived did not know much about tankless water heaters and was not prepared to work in it.  It was as if they just sent someone to show face as they missed the appointment already.  He simply asked me if I had cleaned it since it was installed which I answered no.  His diagnosis was that the unit needed to be cleaned first before doing any further work and he proceeded to charge me $157 for the diagnosis and said that I would have to schedule another day to get the unit cleaned.  This one question could have been asked when I called in for the appointment.  This is also a simple 45 minute fix which I would have expected to be preformed while he was here at my property.  

Two days following I finally received the quote for the cleaning which was $530.  This put the total cost of the cleaning at $692!!! The cleaning only requires a $15 descaler solution that is pumped through the flush valves of the unit for half hour.  In addition, two small filters are cleaned (air and water) which take two minutes each.  From start to finish this repair only took me 45 minutes to do myself. With a fully burdened labor cost of roughly $60-75 an hour and $15 of material cost (descaler solution) I felt like this company was taking advantage of the home owner.  I am in the construction business and am fully aware on the total burdened cost for an employee in the service arena.  This was essentially a 700% markup over the companies cost.  I understand companies have markups and need to make profit however this was beyond excessive.  Buyer beware, avoid this company at all cost as they will try to rip you off for such an easy fix!