Best Drain Cleaning in Charlotte NC

Happy with the result, great service, and price.

I called because of a non-functioning electrical connection for my pool pump. The office person (unbeknownst to me) misunderstood the problem and sent two technicians who did nothing more than replace the breaker. They did not consult me. If they had, I could have told them that was not the problem. They did not even check to see if their solution solved the problem, which it did not. They scurried away, refusing to even discuss why they performed a useless service. I called the office twice (in a polite manner) and the owner refused to return my calls.

Never again!

Jerell came out and was very professional. He was sent to us for a plumbing problem behind our dishwasher. Allison and White property management had him come out. But now they say nothing is wrong , I would very much like the report from Jerrel if possible, because these guys are giving us a lot of trouble because of this situation and nothing is getting fixed. Can you please help? Our address is 1013 12th St. NE in Hickory. He left his number with my son, but when we called it said mailbox was not set up. We could really use your help.

Alex was great to work with. Fixed some electrical problems quickly and for a fair price. Would use him again.

The supply line coming into our meter box had dry rotted and was arcing inside the box. The always useless Duke power cut our power and told us to call an electrician. In the mean time, we had no power in heat of Summer.

Anthony arrived right on time and was extremely polite and helpful. He provide a quote that was inline with a couple other estimates, and he offed a 10% discount if we acted now. (which we obviously did since we had no power)

Anthony begun work immediately and stayed at our house till about 10:30pm working his butt off to help get our power back ASAP.

I was very pleased with the work and commitment to getting our power back on swiftly.

Six months ago, our hot water heater died one cold night in February.  When I called Jim Dickerson Plumbing in the morning, they were able to replace the unit that afternoon.  Although they may not have claimed to be the least expensive in the area, they were able to provide same day service in an emergency situation.  Also, they provided a few case scenarios over the phone to tell me why the competitors cheaper 'quotes' might be such low estimates and that the end result may be a higher price.  What they provided over the phone already took into account certain additional items, assuming no major problems, so we'd have less of a surprise bill in the end.  Therefore, we went with Jim Dickerson Plumbing and were quite pleased with the service.  Just last week, the water heater began working incorrectly.  All issues related to the heater pointed to the manufacturer, not the plumber.  After numerous service calls, reordered parts, and additional problems spanning almost a week with the manufacturer, Jim Dickerson Plumbing came through with excellent customer service, same day service calls in each situation, and technical expertise.  In the end, the majority of this was handled on a Saturday.  I realize the business has 'on call' office staff and technicians, but we feel they went above and beyond their duties to ensure our house had hot water THAT DAY after the debacle we had experienced for almost a week.  Again, we seemed to get a 'lemon' of a product, by no fault of Jim Dickerson Plumbing.  The manufacturer State was horrible in providing assistance or solutions or accurate information to Jim Dickerson.  The plumbing company, on the other hand, transported an entire water heater to my house to use for 'spare parts' if need be.  The technicians [all of them that had been to our house:  Branden, Clayton, Cooper, Jason] and Marti and Debbie in the office were great.  Marti spent a lot of effort and energy trying to determine why the manufacturer did not deliver what was promised so that Jim Dickerson Plumbing could continue to do their job as they promised.  Not only was she diligent, but she was very empathetic and that helped us remain calm in a very frustrating situation.  We will recommend them highly whenever the opportunity arises.

In February IRV ran a gas line to our gas range. The first time it failed county inspection. Now, in September,we had a gas leak. In February and again today IRV is very difficult to speak with. When I finally got through to someone she was insolent as if I was bothering her with a gas leak. She chastised me for having attitude. Their shoddy work could have been dangerous, even catastrophic. She told me, on hold again, that they could send someone tomorrow...for a gas leak! These people are expensive, untrustworthy, unresponsive. Morris-Jenkins sent someone right out. They discovered that IRV connected the gas line wrong! I'm out 500 bucks but I trust Morris-Jenkins to stand by their work. Never trust IRV with your home or your life!