Best Water Conditioner Installation in San Jose CA
Electrician
Told us they could have us scheduled and installed within a month. When the instalation date was getting close I called them and they didn't even have us on the schedule. They had forgotten about us for two weeks and whos knows how much longer if I never called.
Two weeks after the initial agreed upon start date they actually scheduled us for an inspection, not an installation like we were promised. Some one had already come out to look and recommend a system but I guess that person was just for show?
It's been 2 months and we were just told a DAY before installation that they don't have our AC unit. It'll be a minimum of an additional 2 weeks before they can install the unit. They charged us last week insisting it needed to be done prior to installation.
I am so disappointed in the scheduling department and the communication we should have received. I get it, things take longer with these services but telling us the day before you didn't have our unit is unacceptable. This should have been communicated sooner.
Who knows when we will get our AC unit? They clearly dont.
Two weeks after the initial agreed upon start date they actually scheduled us for an inspection, not an installation like we were promised. Some one had already come out to look and recommend a system but I guess that person was just for show?
It's been 2 months and we were just told a DAY before installation that they don't have our AC unit. It'll be a minimum of an additional 2 weeks before they can install the unit. They charged us last week insisting it needed to be done prior to installation.
I am so disappointed in the scheduling department and the communication we should have received. I get it, things take longer with these services but telling us the day before you didn't have our unit is unacceptable. This should have been communicated sooner.
Who knows when we will get our AC unit? They clearly dont.
100 Cristich Ln, Unit G, Campbell, CA 95008
Electrician
An update to a previous review: After the water heater install a few weeks ago, I noticed the heater would make a strange chirping sound every now and then. Concerned, I called Bellows back and they scheduled a tech to come back out to take a look right away. It turned out to be Anthony, the gentleman who did the original install. It was great that he was already familiar with the setup. While he couldn't immediately identify the issue, he didn't try to excuse away the issue. Rather, he called the manufacturer and even went so far as to go to the hardware store to buy additional tools to help him track down the issue! In the end, it turned out to be a minor adjustment to the overflow tank pressure (or so we think). While the original install was very expensive, the fact that they were so responsive to an issue speaks to the quality of and dedication to their work. I am a firm believer that you get what you pay for and I believe this is true when working with Bellows.
2652 Research Park Dr, Soquel, CA 95073