Best Water Conditioner Installation in San Jose CA
Plumbing Service
Canceled appt. scheduled for 2 weeks 30 minutes b4 it was supposed to take place. Wasted valuable work time and an unnecessary trip to the place where the estimate was supposed to take place. If this is how they treat you when they want your money, imagine how they will treat you after they have it.
2652 Research Park Dr, Soquel, CA 95073
Plumbing Service
We had a new AC system installed in June last year. For some reason, it was interrupting our furnace system and shutting down the power. After several visits over six months, Jeff was finally able to fix it. Turns out, our furnace filter was restricting air flow and causing the problem. We really appreciate the time and effort it took to diagnose and remedy the problem. Thank you everyone who helped, from the lovely people in dispatch being patient with me and the team that came to help us out! We highly recommend Bellows for any and all of your projects! Wonderful people to work with!
100 Cristich Ln, Unit G, Campbell, CA 95008
Plumbing Service
Our tankless water heater got a code 11, Vince came out and serviced the igniter and all is good now. Worth noting, we had this same service done 1 year ago by Valley Plumbing and the unit did not look properly cleaned, and they would only come out this time if we agreed to replace the unit which made no sense at only 7 years old. Vince is awesome and I highly recommend him. He's certified on many different brands and is a joy to chat with as well.
11040 Bollinger Canyon Rd, E442, San Ramon, CA 94582
Plumbing Service
Eric (who's the business owner) was super responsive when I first reached out to Aqua Logic for a quote on installing a water softener at my house. After we agreed on the installation price Eric and his partner showed up on time at my house for installation.
The installation went smoothly except that my floor was flooded a bit during the process of flushing out hard water with newly softened water because my house had considerably old sewer drainage system overall. Eric went above and beyond to help us drain the overflowed water on the floor very quickly.
The next day I noticed that there is a small leak at one of the water pipe joints where the water softener was installed, and then I reached out to Eric for help. Eric and Jake were very responsive to accommodate my request and they showed up next morning for inspection and completely repaired the leak under their warranty.
Overall my experience with Eric and Aqua Logic was fantastic, and I would definitely recommend this business!
The installation went smoothly except that my floor was flooded a bit during the process of flushing out hard water with newly softened water because my house had considerably old sewer drainage system overall. Eric went above and beyond to help us drain the overflowed water on the floor very quickly.
The next day I noticed that there is a small leak at one of the water pipe joints where the water softener was installed, and then I reached out to Eric for help. Eric and Jake were very responsive to accommodate my request and they showed up next morning for inspection and completely repaired the leak under their warranty.
Overall my experience with Eric and Aqua Logic was fantastic, and I would definitely recommend this business!
San Jose, CA
Plumbing Service
Overall very professional and friendly.
Customer service was great, fast response, details and information on what services are needed, no pressure
The actual service was fast and clean, which our family really appreciated
Customer service was great, fast response, details and information on what services are needed, no pressure
The actual service was fast and clean, which our family really appreciated
San Jose, CA
Plumbing Service
Mike Counsil Plumbing contacted me quickly, scheduled a technician to come to my home to see the water heater, and answered my questions about the various water heater options. The technician gave me a no-surprises estimate before he started the work. Mike Counsil uses highly rated water heaters. They did an excellent job on the install, I was happy to get a competitive price which also included the permit. A very professional company and their GM, Patty, was very helpful!
2263 Old Middlefield Way, Mountain View, CA 94043
Plumbing Service
We had the worst experience with Bellows from start to finish! It took them a month to do a job that was supposed to take a week. They were messy, damaged our property, unprofessional, rude, not equipped to do repiping, and added things to the bill at the end which was included in the contract. One example is an additional $450 for a permit which was already included in the contract($11,0000) when we signed it. I have included pictures as they speak louder than any words.
My husband is in construction and is very aware of how these things should be handled.
The details are below:
We had Bellows come to our house to replace the old galvanized water lines in our house including the main service from the meter at the street with new copper piping. It was an unfortunate and frustrating process from start to finish. We had a pre job walk through with the technician and called 811 that same day to get the underground survey done before the trenching for the new water service. We were told that once the 811 survey was complete it would take 2-3 days to get scheduled and start the job. With this in mind we sent a deposit and was told that now the job could not start for another 12 days.
Once the job started we were told that it would take a week to complete. Not only did it take 4 times that long, there were numerous issues that came up during the work.
Scheduling issues, and timeline for construction under estimated by a great deal.
Sloppy work, scrap pipe left in trench.
Worker lunch trash left in the yard.
Dirty fingerprints on walls inside and outside of the house.
Workers were leaving for the day on a Friday and as I was looking over what was done, I noticed that the angle stop valve at the toilet was leaking and no hot water coming out of the shower. Luckily I ran out of the house and stopped them from leaving or I would have had a leaky valve at my toilet and no hot water in the shower. We have a small house and only have one toilet and shower so we would have been without hot water in shower and a leak all weekend.
Then I looked in the crawl space and noticed scrap pipe laying around and no insulation on the hot water lines that were supposed to be there.
The blocking behind the bathroom sink was not fastened on both sides so the pipe was able to be pulled out of the wall several inches. I fixed this myself.
They were unable to properly strap the risers at the Kitchen sink, so if the faucet was pulled on it would come away from the wall. This is another item that I had to take care of myself. I understand they are plumbers, not carpenters but simply properly strapping the pipes should be something that they could take care of.
We have old tiles as the backsplash in the Kitchen that we were very concerned about being broken because we would have been unable to find matching tiles if they were damaged. After trying I was told that they could not remove the old pipes without breaking out the tile to do so. I stopped them from doing that and had to get the pipe out myself.
When installing the new faucet at the Kitchen sink they used nipples that were too long causing the faucet to not be able to go flush against the wall.
The pipes at the bathroom sink and toilet were too long causing the angle stops to be off the wall by about two inches, not flush as they should have been.
Plastic liner over the copper main was nicked and damaged, so I had to use tape to repair to avoid the new copper from being exposed to the ground.
When it was time to pay the remaining balance of the bill they added an additional $450 on the bill never telling us this but tried to slip it by us. When I looked into it further it was for permitting but in the initial contract it said all permits were included. The job itself cost over 11 grand and they tried to slip an extra $450 into the bill without us realizing it. So shady! This was definitely a very frustrating experience for us. I would definitely avoid this company at all cost.
My husband is in construction and is very aware of how these things should be handled.
The details are below:
We had Bellows come to our house to replace the old galvanized water lines in our house including the main service from the meter at the street with new copper piping. It was an unfortunate and frustrating process from start to finish. We had a pre job walk through with the technician and called 811 that same day to get the underground survey done before the trenching for the new water service. We were told that once the 811 survey was complete it would take 2-3 days to get scheduled and start the job. With this in mind we sent a deposit and was told that now the job could not start for another 12 days.
Once the job started we were told that it would take a week to complete. Not only did it take 4 times that long, there were numerous issues that came up during the work.
Scheduling issues, and timeline for construction under estimated by a great deal.
Sloppy work, scrap pipe left in trench.
Worker lunch trash left in the yard.
Dirty fingerprints on walls inside and outside of the house.
Workers were leaving for the day on a Friday and as I was looking over what was done, I noticed that the angle stop valve at the toilet was leaking and no hot water coming out of the shower. Luckily I ran out of the house and stopped them from leaving or I would have had a leaky valve at my toilet and no hot water in the shower. We have a small house and only have one toilet and shower so we would have been without hot water in shower and a leak all weekend.
Then I looked in the crawl space and noticed scrap pipe laying around and no insulation on the hot water lines that were supposed to be there.
The blocking behind the bathroom sink was not fastened on both sides so the pipe was able to be pulled out of the wall several inches. I fixed this myself.
They were unable to properly strap the risers at the Kitchen sink, so if the faucet was pulled on it would come away from the wall. This is another item that I had to take care of myself. I understand they are plumbers, not carpenters but simply properly strapping the pipes should be something that they could take care of.
We have old tiles as the backsplash in the Kitchen that we were very concerned about being broken because we would have been unable to find matching tiles if they were damaged. After trying I was told that they could not remove the old pipes without breaking out the tile to do so. I stopped them from doing that and had to get the pipe out myself.
When installing the new faucet at the Kitchen sink they used nipples that were too long causing the faucet to not be able to go flush against the wall.
The pipes at the bathroom sink and toilet were too long causing the angle stops to be off the wall by about two inches, not flush as they should have been.
Plastic liner over the copper main was nicked and damaged, so I had to use tape to repair to avoid the new copper from being exposed to the ground.
When it was time to pay the remaining balance of the bill they added an additional $450 on the bill never telling us this but tried to slip it by us. When I looked into it further it was for permitting but in the initial contract it said all permits were included. The job itself cost over 11 grand and they tried to slip an extra $450 into the bill without us realizing it. So shady! This was definitely a very frustrating experience for us. I would definitely avoid this company at all cost.
20 Mark Dr, San Rafael, CA 94903