Best EV Charging Station Installation in San Antonio TX
Provided feedback and owner responded and essentially dismissed everything I had to say. Here is his message along with my response:
Owner:
I was made aware that you took issue with work that we recently performed for you. It is my understanding that you took issue with the following:
-The motion sensor that was installed for your bedroom lights was meant to be installed for your bathroom lights
-The Nest security camera that we installed for you resulted in a bush in your back yard sustaining some minor damage.
I have spoken with the technician who did the installation and my estimator that priced this work for you. I have also reviewed the invoice. The invoice clearly states that the motion sensor was to be installed in your bedroom and you signed for the completed work. This would indicate that you were satisfied with the installation and the location / function of the motion sensor. Furthermore, the technician says that he advised you not to install the motion sensor in your bedroom. If you would like us to move the motion sensor to another location, that can be done, but at an additional cost.
After speaking with both my estimator and installing technician, we will not compensate you for damage to a bush. Your vegetation in the backyard is overgrown and both of my employees advised you that there may be some minor damage to the vegetation because of where you wanted us to mount the cameras. You indicated that would not be a problem and asked us to proceed. Again, your signature on the invoice and payment would indicate that you were satisfied with the work performed.
My response to above message:
I was NOT informed that there would be damage to my plants (see pics below) and was only informed after-the-fact, once I approached installer in the backyard during installation.
As for the bedroom light, also not correct. I directed the installer to install motion detector device in bathroom. He informed that he couldn't. At that point is when I directed to install in bedroom.
You're right, the signature represents my sign off on work performed. However, it doesn't always characterize the context of the situation. If you choose not to redress, that's fine - I'll simply share my perspective /experience in the appropriate area.
To be clear, the installer was very courteous and professional. However, soft skills doesn't always align with technical competence.
Not a five star service.
Owner:
I was made aware that you took issue with work that we recently performed for you. It is my understanding that you took issue with the following:
-The motion sensor that was installed for your bedroom lights was meant to be installed for your bathroom lights
-The Nest security camera that we installed for you resulted in a bush in your back yard sustaining some minor damage.
I have spoken with the technician who did the installation and my estimator that priced this work for you. I have also reviewed the invoice. The invoice clearly states that the motion sensor was to be installed in your bedroom and you signed for the completed work. This would indicate that you were satisfied with the installation and the location / function of the motion sensor. Furthermore, the technician says that he advised you not to install the motion sensor in your bedroom. If you would like us to move the motion sensor to another location, that can be done, but at an additional cost.
After speaking with both my estimator and installing technician, we will not compensate you for damage to a bush. Your vegetation in the backyard is overgrown and both of my employees advised you that there may be some minor damage to the vegetation because of where you wanted us to mount the cameras. You indicated that would not be a problem and asked us to proceed. Again, your signature on the invoice and payment would indicate that you were satisfied with the work performed.
My response to above message:
I was NOT informed that there would be damage to my plants (see pics below) and was only informed after-the-fact, once I approached installer in the backyard during installation.
As for the bedroom light, also not correct. I directed the installer to install motion detector device in bathroom. He informed that he couldn't. At that point is when I directed to install in bedroom.
You're right, the signature represents my sign off on work performed. However, it doesn't always characterize the context of the situation. If you choose not to redress, that's fine - I'll simply share my perspective /experience in the appropriate area.
To be clear, the installer was very courteous and professional. However, soft skills doesn't always align with technical competence.
Not a five star service.
4710 Shavano Oak, Ste 103, San Antonio, TX 78249
We found all star on Yelp, sent a message, and scheduled within one week. They came out on time to do the job and finished quickly. Job looks professional, we would hire again.
5911 Rittiman Plz, Bldg 1, San Antonio, TX 78218
I've used this family company twice now. They are reliable, professional, friendly, and very reasonably priced. What amazes me most, though, is a human being answered the phone at 7 am (weekday) when I expected to leave voicemail, and I had someone at my house by noon the same day. They do emergency work on weekends.
4917 Lexington Meadow Ln, Del Valle, TX 78617
Luis and his crew are great! Professional, licensed, insured, courteous and very responsive! They did an amazing and timely job on my house after we experienced a natural disaster. The electrical system was necessary to evaluate before anything else could get safely repaired and I am so glad these guys came to our rescue. Not only did they check and troubleshoot our electrical system, they also completed all the repairs efficiently with improvements, giving us piece of mind. They will be the only electricians I call and can recommend!
6448 Hwy 290 E, Ste c108, Austin, TX 78723
We had several electrical projects and Calvert electric took care of all of them, some were complicated and he had it done much quicker than we had expected. Very fair $ will definitely call him back, highly recommend.
San Antonio, TX
Brad Parker Electric, fast service and fair pricing. Brad was able to provide same day service. Our new dryer didn't work and we found out it wasn't the dryer so it had to be an electrical problem, Brad found the problem and had it up and running quickly .
609 Indian Run Dr, Pflugerville, TX 78660
Wheat electric was extremely responsive and maintained excellent communication until our project was completed. The technicians were very personable and knowledgeable completing the task in a timely manner. The attention to detail was evident and the clean up was second to none. Hiring local companies seem to bring with it a higher sense of accountability knowing it is highly likely they will see you in the community. I will definitely use Ed and his crew for any other electrical needs
8603 US-281, Ste 101, Spring Branch, TX 78070
Amazing customer service. J was prompt, professional and informative. Had a main breaker that needed to be replaced and was done in a very timely manner especially with this Texas heat. Price was affordable and will rely on his services for future electrical issues or upgrades I may need.
San Antonio, TX 33576
EvenFlow was prompt and courteous. George explained everything that needed to be done in a clear and concise way. He gave me 3 options about what needed to be done. I chose the easiest and most budget friendly. There was no pressure to up-charge, just honest and matter-of-fact options. Excellent work ethic.
7515 Grissom Rd, Ste 102, San Antonio, TX 78251
The customer service was excellent. The service call when making an appointment was accurate and very fast. After calling several different Electrical companies and getting misdiagnosis calling 5G Electric was the best decision I've ever made.
1711 S Laredo St, Ste 109, San antonio, TX 78207
Our hardwire fire alarms were going off randomly and at night. We had trouble shot batteries, cleaned the devices/etc and when I called Stephane he immediately helped me over the phone. We wanted the system looked at and the alarms replaced. He came on-site the next day and as soon as possible. He was personable, kind, competent, thoughtful, timely and responsive to us, our home needs, and our busy morning. We couldn't be more grateful. He's exactly who we will call if we need an electrician in the future.
San Antonio, TX
I wanted to add a new light fixture on my garage, and I contacted Bryant at the recommendation of a neighbor. It took a while to hear back from them, but to be fair, I initially made contact around Christmas time, and mine was a small and non-emergency project.
My technician, Jorge, was very polite and informative as we discussed the work I wanted done, he wrote up an estimate, I okayed it, and he got to work. I paid $500ish for him to drill through my rock wall, set a junction box, fish wire through the wall and attic, and install the fixture. It was on the high end of what I expected to pay, but seems reasonable. He had to cut a couple holes in my drywall, but was able to salvage the pieces so that I only need to patch the seams.
If how tidy does he keep his work area is an indication of quality of work, then Jorge is top-notch. He put down plastic drop cloths under his tools to protect my (dusty concrete) garage floor, swept up rock debris and dust from his drilling, and took his shoes off when he needed to walk through my house (he had run out of the slipper/bootie things they usually use).
For future electric work, I'll get estimates from other companies, but I will definitely consider using Bryant again.
My technician, Jorge, was very polite and informative as we discussed the work I wanted done, he wrote up an estimate, I okayed it, and he got to work. I paid $500ish for him to drill through my rock wall, set a junction box, fish wire through the wall and attic, and install the fixture. It was on the high end of what I expected to pay, but seems reasonable. He had to cut a couple holes in my drywall, but was able to salvage the pieces so that I only need to patch the seams.
If how tidy does he keep his work area is an indication of quality of work, then Jorge is top-notch. He put down plastic drop cloths under his tools to protect my (dusty concrete) garage floor, swept up rock debris and dust from his drilling, and took his shoes off when he needed to walk through my house (he had run out of the slipper/bootie things they usually use).
For future electric work, I'll get estimates from other companies, but I will definitely consider using Bryant again.
4825 Weidemar Ln, Ste 500, Austin, TX 78745
Robert specifically was very helpful with our issue, he was very informative and upfront about everything which he love. He answered the phone right away and was able to be out here the next day to take a look. We thank you ware electric, most definitely will use again.
San Antonio, TX
Citywide did a great job in handling a list of items that needed to be completed in a short amount of time before we moved into our new home. Isaac did a superb job evaluating what really needed to be done based on the inspection report, estimating the costs, communicating with the team, and following up to be sure everything was done to my satisfaction. The technicians, Rodrigo and Octavio, were on time, very professional, careful with the house, and did excellent quality and efficient work. I am very pleased and will be hiring them in the future for anything else that we may need. I'd highly recommend these guys.
7543 Grissom Rd, Ste 103, San Antonio, TX 78251
I called around yesterday to find an electrician for an emergency at my house. No one could be bothered until I call Solarator. The owner/manager came out in an hour and stayed until he temporarily fixed the problem so that the other electricians could come out today to change out my fuse box to a circuit breaker box. I knew it would cost me a pretty penny but it was less than I thought and was so thrilled with the speed and professionalism of the people who are part of this company. I couldnt be happier and will recommend them to anyone needing electrical help!
San Antonio, TX
We needed the HVAC unit to be checked because our electric bills have been escalating. They came out to the house and thoroughly took care of the problems. Excellent, knowledgeable service.
516 Sidney Baker St, Kerrville, TX 78028
First of all, I am going to summarize this in the most easy way possible. From now on with electrical issues that we have, I will be using Colvin Electric. Our service rep/manager Michael Galvez was super awesome, educational and professional. He was also very considerate of our home as he was walking around assessing the issue and it was resolved in less than 10 minutes.
One of of my other favorite experience was that days before my repair, I was notified via phone to confirm my appointment with reminders. I also received a text prior to Michael coming on who he was with a brief summary of him. HOW F*CKEN AWESOME WAS THAT! Safety and secured.
There will no other electrical contractor coming to my residence except Colvin. Thanks Michael for a wonderful experience along with the educational conversation about my electrical panel!
One of of my other favorite experience was that days before my repair, I was notified via phone to confirm my appointment with reminders. I also received a text prior to Michael coming on who he was with a brief summary of him. HOW F*CKEN AWESOME WAS THAT! Safety and secured.
There will no other electrical contractor coming to my residence except Colvin. Thanks Michael for a wonderful experience along with the educational conversation about my electrical panel!
3901 Kelly Ln, Pflugerville, TX 78660
I have had 2 Miller welding machines repaired by VA Electric and I couldn't be happier with their work. These guys are very knowledgeable and trustworthy. I won't go anywhere else again. Highly highly recommend using them!
217 S River St, Ste 400, Seguin, TX 78155