Best EV Charging Station Instal… in San Antonio TX
Provided feedback and owner responded and essentially dismissed everything I had to say. Here is his message along with my response:
Owner:
I was made aware that you took issue with work that we recently performed for you. It is my understanding that you took issue with the following:
-The motion sensor that was installed for your bedroom lights was meant to be installed for your bathroom lights
-The Nest security camera that we installed for you resulted in a bush in your back yard sustaining some minor damage.
I have spoken with the technician who did the installation and my estimator that priced this work for you. I have also reviewed the invoice. The invoice clearly states that the motion sensor was to be installed in your bedroom and you signed for the completed work. This would indicate that you were satisfied with the installation and the location / function of the motion sensor. Furthermore, the technician says that he advised you not to install the motion sensor in your bedroom. If you would like us to move the motion sensor to another location, that can be done, but at an additional cost.
After speaking with both my estimator and installing technician, we will not compensate you for damage to a bush. Your vegetation in the backyard is overgrown and both of my employees advised you that there may be some minor damage to the vegetation because of where you wanted us to mount the cameras. You indicated that would not be a problem and asked us to proceed. Again, your signature on the invoice and payment would indicate that you were satisfied with the work performed.
My response to above message:
I was NOT informed that there would be damage to my plants (see pics below) and was only informed after-the-fact, once I approached installer in the backyard during installation.
As for the bedroom light, also not correct. I directed the installer to install motion detector device in bathroom. He informed that he couldn't. At that point is when I directed to install in bedroom.
You're right, the signature represents my sign off on work performed. However, it doesn't always characterize the context of the situation. If you choose not to redress, that's fine - I'll simply share my perspective /experience in the appropriate area.
To be clear, the installer was very courteous and professional. However, soft skills doesn't always align with technical competence.
Not a five star service.
Owner:
I was made aware that you took issue with work that we recently performed for you. It is my understanding that you took issue with the following:
-The motion sensor that was installed for your bedroom lights was meant to be installed for your bathroom lights
-The Nest security camera that we installed for you resulted in a bush in your back yard sustaining some minor damage.
I have spoken with the technician who did the installation and my estimator that priced this work for you. I have also reviewed the invoice. The invoice clearly states that the motion sensor was to be installed in your bedroom and you signed for the completed work. This would indicate that you were satisfied with the installation and the location / function of the motion sensor. Furthermore, the technician says that he advised you not to install the motion sensor in your bedroom. If you would like us to move the motion sensor to another location, that can be done, but at an additional cost.
After speaking with both my estimator and installing technician, we will not compensate you for damage to a bush. Your vegetation in the backyard is overgrown and both of my employees advised you that there may be some minor damage to the vegetation because of where you wanted us to mount the cameras. You indicated that would not be a problem and asked us to proceed. Again, your signature on the invoice and payment would indicate that you were satisfied with the work performed.
My response to above message:
I was NOT informed that there would be damage to my plants (see pics below) and was only informed after-the-fact, once I approached installer in the backyard during installation.
As for the bedroom light, also not correct. I directed the installer to install motion detector device in bathroom. He informed that he couldn't. At that point is when I directed to install in bedroom.
You're right, the signature represents my sign off on work performed. However, it doesn't always characterize the context of the situation. If you choose not to redress, that's fine - I'll simply share my perspective /experience in the appropriate area.
To be clear, the installer was very courteous and professional. However, soft skills doesn't always align with technical competence.
Not a five star service.
4710 Shavano Oak, Ste 103, San Antonio, TX 78249
Kept trying to get someone to come out but our messages were never returned. Will have to find another company.
5911 Rittiman Plz, Bldg 1, San Antonio, TX 78218
These guys were great. They arrived on time and very efficient. Got 2 fans and a new vanity light installed.
4917 Lexington Meadow Ln, Del Valle, TX 78617
Luis and his brother are two great professionals. They come to change my kitchen lights and one fan that had to be moved from one spot to another in the same room. They did a great job. They are very friendly and flexible. Luis helped me to figure out the lights in the kitchen and I love the result. They are definitely who to call for electricity issues.
6448 Hwy 290 E, Ste c108, Austin, TX 78723
We had several electrical projects and Calvert electric took care of all of them, some were complicated and he had it done much quicker than we had expected. Very fair $ will definitely call him back, highly recommend.
San Antonio, TX
Great electrician! He came out and fixed my issue in about 2 minutes, but he took the extra time (at no additional cost) to rewire my GFCI outlets the correct way so that the issue wouldn't happen again in the future. Hugely appreciated and would definitely recommend.
609 Indian Run Dr, Pflugerville, TX 78660
Ed did an awesome job! When he came to fix our heartland machine I could tell he knew what he was doing and he was very honest. He worked diligently for 2 days and got it fixed for us. We are so thankful we found Ed Wheat, and will not hesitate to call in the future. We had other electricians come try to fix the issues for us but it was to no avail. We are very happy with the service that we received!
8603 US-281, Ste 101, Spring Branch, TX 78070
Amazing customer service. J was prompt, professional and informative. Had a main breaker that needed to be replaced and was done in a very timely manner especially with this Texas heat. Price was affordable and will rely on his services for future electrical issues or upgrades I may need.
San Antonio, TX 33576
George is very professional, quick service, quality products, and provided excellent recommendations for all my lighting needs! His customer service representative on the phone is fabulous! Pricing is comparable and definitely having them upgrade all the lighting in my house. Ray did amazing work! I recommend him 100%.
7515 Grissom Rd, Ste 102, San Antonio, TX 78251
The customer service was excellent. The service call when making an appointment was accurate and very fast. After calling several different Electrical companies and getting misdiagnosis calling 5G Electric was the best decision I've ever made.
1711 S Laredo St, Ste 109, San antonio, TX 78207
I originally had Stephane with TX Electric out for a 240v electric car charger installation. After I saw the quality work he does, I felt so good about him that I immediately knew that I wanted him for rest of my electrical needs. Recessed lights, several new outlets and that problematic circuit that keeps tripping were all things on my list that I just didn't know the right electrician for. Now, I'm very happy to say that I do know just the right man! Thank you sir!
San Antonio, TX
Great service! Would highly recommend this company. Very easy to schedule the service appointment. Received an email letting me know they were on their way. Our technician, Booth, was very professional and friendly. He was able to find and fix our issue the same day!
4825 Weidemar Ln, Ste 500, Austin, TX 78745
Carbon monoxide sensor went off at 12:30 on a Sunday afternoon. Puppies terrified! Replaced battery....chirp! Knew neither my disabled vet husband or puppies would make it thru a night of beeping while we waited for service. Robert of Ware Electric to the rescue! Fast, friendly, professional and best of all fixed the problem in less than 15 minutes! Definitely will use his services moving forward and highly recommend him!
San Antonio, TX
Can't give enough stars for the work Daniel and his team did installing a Generac home backup generator system. He was very clear on setting expectations of what the process would look like, along with multiple touch points and reviews with CPS. Today, the CPS Inspector commented that he had never seen such a clean and professional installation! Music to my ears. I have found THE company for all of my future electrical needs!
7543 Grissom Rd, Ste 103, San Antonio, TX 78251
Timely, fair pricing, friendly and easy to work with! I've had them out numerous times to troubleshoot and install things both at home and work and have never been disappointed.
San Antonio, TX
These guys are respectful and honest. We had two separate issues that needed repair -- one was an easy fix, but the other took several days and trips to our house to get it properly fixed. The wouldn't settle for less than perfect. Ben specifically was incredibly professional - always saying yes,ma'am and wearing shoe covers in my home. They even worked around my 1 year old's nap schedule so their work wouldn't wake him. We will work with them again in the future for sure!
516 Sidney Baker St, Kerrville, TX 78028
Hayward is the salt of the earth professionally and politeness wise. He is like a disciplined scientist with details. Five-thumbs up to Colvin Electric on staffing. I had several electrical outlets in my home that were no longer working. Hayward taught me a little something about GFI master switch outlets. Fantastic! I had Colvin Electric at my home once before to fix a ceiling fan. I had to buy a missing part first. Hayward took care of this too! The pricing was reasonable and affordable. NOW, I am considering asking Hayward and Colvin Electric to add more power sockets all around my house.
3901 Kelly Ln, Pflugerville, TX 78660
VA Electrical Contractors installed a Generac generator on my house in January of 2022. In the process they cut sprinkler lines which they tried to fix, but I had to have them fixed by Medallion Sprinkler.
When the light was blinking yellow, I tried to call them, but I got someone else's voice mail. So, I contacted Champion. Champion fixed the problem and said my generator was NOT INSTALLED TO CODE.
Finally reached VA Electrical and they said they would fix the install to code but that they had several others they had to fix first and didn't know when they could fix it--if at all.
DO NOT USE THEM!
When the light was blinking yellow, I tried to call them, but I got someone else's voice mail. So, I contacted Champion. Champion fixed the problem and said my generator was NOT INSTALLED TO CODE.
Finally reached VA Electrical and they said they would fix the install to code but that they had several others they had to fix first and didn't know when they could fix it--if at all.
DO NOT USE THEM!
217 S River St, Ste 400, Seguin, TX 78155