Best Gas Line Services in Phoenix AZ

Gabe was a great outgoing guy. As much as I hate having things go wrong, having someone like him in your back pocket is great. My washing machine wasn't draining so he came out and explained everything as he took it apart showing me that the pump is still working so it was actually a communication issue with the display panel. At the end it would be cheaper to replace and he had a refurbished model ready for me. I'll continue to use this company going forward with all my installation and repair needs.

Abdul did a great job of fixing the leaky pipe under my sink and repairing a broken outdoor faucet. When I noticed another leak he came back and took care of that too! Quality work at a great price. Highly recommend!

I have been a customer of Fx It Floyd for many years. Recently I bought a ceiling fan and I was quoted $195 to install it.  When they arrived we found that the fan was damaged so I arranged for a new fan to be delivered
I paid the full amount $195 for a 15 minute visit with the agreement that FIF would come back when the fan arrived. They agreed to do so and cashed my check for the original visit.  
We set a new date and FIF was here for 30 minutes and installed the ceiling fan.
About an hour later I received an email for $130 so now the total to install ONE fan was $332! The problem is FIF hit me with a surprise invoice and NEVER bothered to quote or inform me that there would be another fee.
It is their responsibility to quote a fee PRIOR to the service provided.
I paid $195 in advance and before completing the job.  Never were additional fees discussed or quoted !
I've dealt with many contractors over the years and they all provide estimates or quotes IN ADVANCE!!!
Get your quotes in writing and BEFORE work is completed

I recently received a postcard mail promo and booked TH to perform a whole house plumbing inspection and water heater replacement. My wife was present for the inspection as I was out of town on the scheduled day.

During the service call, wife was informed that our water heater drain valve was corroded shut and therefore couldn't be drained. She was told that it was overdue for replacement due to its age, as it was made in 2003. So my wife authorized them to provide replacement quotes.

When I returned home, I reviewed the quotes and took a look at the water heater. The plumber misidentified the water heater model, somehow overlooking the sticker on the tank stating that it was built in 2013. 9 years is well within the realm of service life for water heaters, so that was one deduct for competence.

The two quotes I received were for $2200 and $3200, for mid and top tier electric conventional replacements. I work in commercial construction, so I did a little bit of research before calling to discuss the quote with their office. The average install price in AZ for a water heater is in the neighborhood of $1500, and $2000+ is possible for higher end units.

Their quotes were not as detailed as I expected, but there were a few red flags that I picked up on. They included gas piping work that doesn't apply to electric heaters, and one of the main differences in their quote tiers was for replacement of the copper shut off valves - that they would have to replace anyway. My current unit height isn't a standard height anymore, and the shut off valves are within the space that would be occupied by a replacement unit. The salesman tried stating that the premium cost buys me a company with a solid reputation (3 stars on 5 yelp ratings is solid??), and extended warranties on the heater, parts and labor. The labor warranty offer was indeed higher than average, but still is outside of the price range I'm comfortable with. I asked the salesman if they were willing to take a look at their numbers, refine them to align with what I know to be a reasonable price target, and provide an updated proposal to earn our business. He stated that he would, and get back to me in a few days. That was last Tuesday.

I called on Friday, and the receptionist told me the salesman was in a meeting and would call me back. I received no call back, so I called again this morning. I asked the receptionist to simply have the salesman call me and tell me if they were able to find something that would work, or not, so I could pivot to another option. I was told the same thing as Friday, that I would get a call before the end of the day. That hasn't happened, so I'm posting this to hopefully save someone else from wasting their time.

If you want to be gouged on one of the most basic home plumbing repairs that anyone with basic copper piping and household electrical knowledge could DIY in exchange for not having a labor warranty, or be given the runaround by a salesman rather than being shown the basic decency of returning a committed call, Tucker Hill is the plumber for you. If you want to find the best value for your hard earned money, I suggest looking elsewhere. I wish I had seen Jessica's review below before scheduling, it sounds like she had the same takeaway.

By the way - talked to the plumbing subcontractor on my project today. He confirmed that $1,500 - $2,000 is the ballpark I can expect to be in and that he just completed the same size job as mine for that last week.

Our heating broke down and we got a heating technician to come and diagnose the problem. The technician literally came to our house for only 15 minutes, could not locate where our furnace was, went outside of the house and claimed that our heating pump and compressor had broken down. He then proceeded to tell us the entire heating system needed to be replaced for $13K. He pressured us into making a decision about it immediately and not to waste his time. For doing absolutely nothing except walking around for 15 minutes, he charged us $150. I do NOT recommend this service, it's a huge scam. I got another HVAC technician to come over and he said our compressor was fine, just minor wiring issues which he fixed for $150.