Best Gas Line Services in Phoenix AZ

Gabe responded to my quote request within minutes. He was able to diagnose my washer the same day, on a Sunday too!, and had us up and running / washing our clothes again in no time!

I have an Admiral washing machine (made by Whirlpool) and have owned it about eight years. It has worked hard over the years and has never failed us. The washer was stuck with the drum full of water and would not go into the rinse cycle, nor drain. Thankfully Gabe quickly diagnosed it as an electrical and motor problem and was able to fix it quickly.

Extremely professional and all work was completed beyond my expectations. He demonstrated complete honesty, showing me the broken parts, gave me the part numbers, and showed me the prices online, from third party part suppliers. Not once did he try to up-sell me or mark up the prices.

Highly recommend his services!

Thank you Gabe!

Excellent job. He was right on time very professional with a great quote. Very clean also he completely vacuumed up any mess he made.  I highly recommend.

As soon as I saw the website I knew to look no further. From the extremely user friendly website to the exceptional customer service over the phone, I was sold. When the technician showed up to my home they arrived in a clean, presentable company wrapped truck. The technical himself was very clean cut, easy to understand and got the job done in an efficient and effective manner. I will never look anywhere else from having someone get rid of my old furniture to installing new tile Fix it Floyd is the only call I will be making!

I recently received a postcard mail promo and booked TH to perform a whole house plumbing inspection and water heater replacement. My wife was present for the inspection as I was out of town on the scheduled day.

During the service call, wife was informed that our water heater drain valve was corroded shut and therefore couldn't be drained. She was told that it was overdue for replacement due to its age, as it was made in 2003. So my wife authorized them to provide replacement quotes.

When I returned home, I reviewed the quotes and took a look at the water heater. The plumber misidentified the water heater model, somehow overlooking the sticker on the tank stating that it was built in 2013. 9 years is well within the realm of service life for water heaters, so that was one deduct for competence.

The two quotes I received were for $2200 and $3200, for mid and top tier electric conventional replacements. I work in commercial construction, so I did a little bit of research before calling to discuss the quote with their office. The average install price in AZ for a water heater is in the neighborhood of $1500, and $2000+ is possible for higher end units.

Their quotes were not as detailed as I expected, but there were a few red flags that I picked up on. They included gas piping work that doesn't apply to electric heaters, and one of the main differences in their quote tiers was for replacement of the copper shut off valves - that they would have to replace anyway. My current unit height isn't a standard height anymore, and the shut off valves are within the space that would be occupied by a replacement unit. The salesman tried stating that the premium cost buys me a company with a solid reputation (3 stars on 5 yelp ratings is solid??), and extended warranties on the heater, parts and labor. The labor warranty offer was indeed higher than average, but still is outside of the price range I'm comfortable with. I asked the salesman if they were willing to take a look at their numbers, refine them to align with what I know to be a reasonable price target, and provide an updated proposal to earn our business. He stated that he would, and get back to me in a few days. That was last Tuesday.

I called on Friday, and the receptionist told me the salesman was in a meeting and would call me back. I received no call back, so I called again this morning. I asked the receptionist to simply have the salesman call me and tell me if they were able to find something that would work, or not, so I could pivot to another option. I was told the same thing as Friday, that I would get a call before the end of the day. That hasn't happened, so I'm posting this to hopefully save someone else from wasting their time.

If you want to be gouged on one of the most basic home plumbing repairs that anyone with basic copper piping and household electrical knowledge could DIY in exchange for not having a labor warranty, or be given the runaround by a salesman rather than being shown the basic decency of returning a committed call, Tucker Hill is the plumber for you. If you want to find the best value for your hard earned money, I suggest looking elsewhere. I wish I had seen Jessica's review below before scheduling, it sounds like she had the same takeaway.

By the way - talked to the plumbing subcontractor on my project today. He confirmed that $1,500 - $2,000 is the ballpark I can expect to be in and that he just completed the same size job as mine for that last week.

I have not used this firm, but i just witnessed an appalling interaction between one of their employees and and a customer at a Safeway store at 32nd street and Camelback. A gentleman was using one of the self checkout stands and an employee of this firm came up to him and was hovering over him for a few seconds, the guy at the cash register looked up at him and politely asked him to move back a bit and pointed out that the Aqualine employee was not wearing a mask and he felt that he was too close.  The Aqualine guy very loudly and rudely said I don't give a F$$K what you think The Aqualine employee was rather tall, older man, and was really trying to intimidate this other man who was smaller. The smaller guy was not intimidated and just politely finished his business, turned to the Aqualine guy and said Have a nice day To which the Aquline guy said some more rude things. If this is an indication of the hiring practices at this firm, i really don't want them in my house, or around my kids. Not wearing a mask and intimidation is not my idea of customer service.