Best Appliance Installation in Nashville TN

Very prompt service. James was worried I might have a hot wire and came first thing the next morning to check the wiring. He repaired some wiring problems, hung a ceiling light fixture, fixed one fan, and let me know another one needs to be replaced. I will definitely call him when I need my new fan installed. Very reasonable price.

We hired Home Works to install a hood for our gas stove that vents outdoors. We were very pleased with their work. It looks great and the price was very reasonable. There was some waiting involved in what time they would come on the day of the appointment, but they stayed in touch with us throughout the day and were very polite. I would definitely recommend them to anyone needing this type of work done. They know what they are doing and do the job properly.

Excellence in both services and professionalism.  In the past I have dealt with other companies that have done just an ok job where I had to clean up behind!  However I must say none of the other providers came close to the level of services, timeliness or prices!  Very fair, competitive and Reasonable! Lyn Electric provided a very timely turnaround from when we first spoke until the jobs were completed with impeccable cleanup behind the jobs!  I will proudly showcase any of their work and where I have had considerable work effort completed.  Although the company name implies electrical services this company has expanded services and is equipped to support many other contracting needs and support services any home owner may need.

Great service, repairs done exactly as requested! HVAC specialist took pictures and videos before and after repairs. I find that to be very helpful. Highly recommended!

We use Lee Company and twice a year they check Heating/AC and out electrical. This is a straight forward company with honest service personnel. I also like very much receiving a military discount when we need work to be done.

They call ahead, put covers on shoes for entering the house, review everything, take photos, and explain everything as detailed as you would like. Even when work is required or they find something they don't do a hard sell. They may say this has to be done or they may say you might want to schedule this as this should be done every say 5 years for duct cleaning. Then they can give you the price and you can decide on the scheduling.

Taking pics of my A/C  or him standing next to the unit would do little to aid this review. The proof is in the satisfaction. We are totally satisfied.

I just had Helten's out here today to replace my air conditioner / heat pump. They are a family-owned business and David and his son came out today to replace my equipment. I could not be happier from the experience I had today and the bidding process. These folks are down to earth and have been in the business for 35 years. He was honest, easy to talk to and let him know what I was looking for and did exceptional work at my home today. Very reasonably priced. I got six bids total and he actually came in slightly at the lowest price. But that does not mean I got crappy equipment. The equipment he provided me with today was a very good brand name that can be trusted. 10-year parts warranty and a 2-year labor warranty which nobody else provided the 2-year labor warranty. Just overall a great experience. I would recommend this company for either general maintenance on your systems or replacement of systems.

Trustworthy, dependable. Very happy with the plumbing work and AC work they have done.

Excellent service and work ethic. John did an amazing job and completed all 3 electrical projects that I needed done. He also took the time to explain what he was doing and answered all of my questions. He was very professional and I would highly recommend him and Lee company!!!!!!

If you have money to just throw away go see Lee company. I bought my dad a new ceiling fan, so to take  it down and put up the new fan on a 8 foot ceiling using a step stool to get to cost over 310 dollars for less than an hour of work. Thinking about become an electrician if that's the money there making. That is just the labor not including the fee to come to the house. Greed at its finest.

You can't base a company due to one employee but after spending $26,050.00 with a company for 2 new units for a residential home one would expect to be treated as a valued customer .  First of all we did receive 3 bids from reputable companies and out of those the salesman/ project manager that we liked the least was the one with the Lee company .  We went ahead and went with the Lee Company  simply because of the companies reputation .  The units are fine the Installers were great . The issue was the salesman / project manager . As my spouse and I were outside looking at the upstairs unit the senior installer had called the Salesman / project manager and had him on speaker phone . The installer ask where the second crew was because they had scheduled two crews for installation due to having 2 units .  The project manager told the installer to go ahead and set the second unit up because the other crew was behind . The installer told him they could not set it up because the pad had not been delivered , the project manager got irate and said I DONT CARE what you have to do JUST make it work . Once again the installer explained that it would not work !  The project manager repeatedly keep telling him to just make it work .  I dont care who you are that's not what a homeowner wants to hear after spending twenty six thousand dollars with a company . So the saleman / project manager didn't care after the sale he just wanted it done even if it were wrong . So if your in the Sumner County / Hendersonville Tn do yourself a favor and get a different saleman  not Anthony Grayson , or do business with another company .  I did reach out to the company and they issued an apology but somehow we still feel like we were just another number and the job was done .  Wonder how the Governor would like how one of his project managers conducts business with his company .

Look out! Lee company will charge you just to do a quote. I have used Lee company several times now, but will not any longer as they charged me for a quote. This is 2020 Lee Company. You just lost a customer.

Called to report broken AC unit on 90 degree day. Lee came same day w 2 techs. Did complete check on both zones for obvious issues...all looked fine. Went to attic it was a clogged line. Vacuumed it out and and got the air cold. Went under house to check for drainage and see about any issues.  Went above and beyond and had complete confidence in them as professionals and their no nonsense approach. Will use again for sure.

I wrote a review about the ineffectiveness of Lee company technicians, but needed to add a bit more information.  When one of the Murfreesboro technicians put in the 2nd plug, I told him 2 or 3 times where I wanted in.  He installed in 10 ft or so from where I wanted it...his response was that that was close enough for my extension cord.  That's not what I call customer service.

Let's start with pros:
They had appointment availability within 24 hours
They were on time

Now to my experience:
It was less than good. I was unable to get even a price range for a simple service over the phone. I would pay $49 (minus a $20) coupon just to get a quote. I was in a rush to get the service done so took the risk that the charge wouldn't be extraordinary to the service as it was very simple, I just didn't have a ladder tall enough to change a battery in a smoke detector. From there I found myself paying twice what another company quoted me- another company quoted me $50 upfront, no service call fee (of course I would understand if when they arrived that it would be more if I misrepresented the job or something unexpected was discover) and my full bill pre coupon was $99 with Lee, nothing additional needed- exactly what I explained over the phone. I went forward with the service because even if I didn't I would owe $29 for nothing, then have to wait and pay the other company $50 to end up at the same price in the end. The experience continued to go downhill. Between lack of communication of scheduler to technician, pricing, and an inappropriate comment made to me by the technician (explained to me as a joke) while in my home, I was done with Lee.

I did reach out to them as I felt they needed to know my experience to improve, with no plans other than to let them know why they lost my future business and hopes they don't treat another homeowner the same way.

I talked with a manager, who after a lengthy discussion and explanation that while I believe sometimes paying premium is worth it because you get what you pay for, my experience did not warrant premium pricing or even a second chance. And that while I was happy my battery was replaced, I was not happy with my experience.

At the end of our conversation, he offered to make the situation right and coach the individual and make sure I am taken care of in the future.

For this, I have bumped what I originally considered 2 stars to 4 in hopes the team was just having and off day, as I get some teams have. I will acknowledge that even though the experience from start to finish was lacking customer service, or competitive value that in the end doing the right thing for the customer is telling of the business's character. The manager did more than the right thing this afternoon and went above anything that I expected out of the conversation. So I will hope that the experience is a one off, atypical of normal encounters, as they have explained.

I would recommend Lee based on:
Timeliness
Availability
Scope of work they handle
Caring about their reputation and customer satisfaction and retention

I will caution, if you are concerned about comparing vendors, Lee does require a dispatch fee to quote and earn your business.
If the job is small, be sure to consider that fee isn't applied as a credit to work, it's in addition. They of course do not do any work without consent of pricing so you can decline the work, but will still owe the service fee.

I still think it would be ideal to have a best case worst case scenario so that customers can plan accordingly and schedule a service call they can't afford or is not competitive and then be stuck with a bill for the call. This is why I cannot rate it 5 stars.

It's too unpredictable and the idea that you pay for a bid when there is competition in the marketplace doesn't sit well. Would you pay an entrance fee just to see what the price on milk was at Whole Foods cash Kroger? No, you would be able to compare the two before owing either money and chose which product and experience you preferred to pay for and judge the value accordingly.