Best Appliance Installation in Nashville TN
Very prompt service. James was worried I might have a hot wire and came first thing the next morning to check the wiring. He repaired some wiring problems, hung a ceiling light fixture, fixed one fan, and let me know another one needs to be replaced. I will definitely call him when I need my new fan installed. Very reasonable price.
Nashville, TN
I called and left a message they return my call within 2 minutes the lady on the phone was extremely nice Unfortunately they were unable to do the repair that I needed. She gave me a number of a local shop that was able to do the repairs. The next repair that I need that they handle they will definitely get my business
Franklin, TN 37064
Same day service! I had a couple of projects around the house that I either couldn't figure out or simply couldn't get to. Cody responded promptly and was at the house for a free quote within minutes.
Thorough in his work, he solved all of my problems and we were back up and running!
I definitely recommend giving Lyn Electric a call for your electrical issues.
Thorough in his work, he solved all of my problems and we were back up and running!
I definitely recommend giving Lyn Electric a call for your electrical issues.
Nashville, TN
Great service, repairs done exactly as requested! HVAC specialist took pictures and videos before and after repairs. I find that to be very helpful. Highly recommended!
5237 Nashville Rd, Ste 6, Bowling Green, KY 42101
Lee Company has already been to our home twice: to add a supply line for a gas dryer and to perform routine maintenance on the HVAC systems. On both calls the technicians called when enroute and arrived early in their scheduled windows. All work accomplished in a timely fashion. Both teams cleaned up things before they left. Prices were reasonable. I even signed up for an annual service plan. Good folks!
1836 Memorial Dr, Clarksville, TN 37043
I cried when we got our electric bill in July of 2015. It was $548.31!!! Despite our two A/C units running nonstop, the house was unbearably hot (we had the thermostat set to about 74 degrees, but it was at least 80 at all times).
We called Helton's to come out and help us. After Helton's installed our new system, the electric bill immediately dropped to $184.43 in August--the hottest month of the year. That's a savings of $363.88!
And if you compare year-to-year from our new system to the old one, we had a savings of $107.39 in August from when the old, undersized, contractor-installed system was working correctly. The new system cuts our household electric usage almost in half.
We are extremely happy with the new system Helton's put in. My dad was here when they installed the units because my husband and I were out of state. He said they did an EXCELLENT job, which is high praise because my dad does everything with excellence and is a perfectionist!
The reason I rated them 4 stars instead of 5 is because we did have a minor issue with the attic vent fan they installed not shutting off they way it should. It took two service calls after the initial installation to correct the problem. I think it's because the techs are still learning, but the owner obviously knows his stuff. Once the techs' knowledge gets up there with the owner, this will definitely be a 5-star company! They are very friendly, were on time, and handled a very difficult installation situation very well.
We would definitely recommend them!
We called Helton's to come out and help us. After Helton's installed our new system, the electric bill immediately dropped to $184.43 in August--the hottest month of the year. That's a savings of $363.88!
And if you compare year-to-year from our new system to the old one, we had a savings of $107.39 in August from when the old, undersized, contractor-installed system was working correctly. The new system cuts our household electric usage almost in half.
We are extremely happy with the new system Helton's put in. My dad was here when they installed the units because my husband and I were out of state. He said they did an EXCELLENT job, which is high praise because my dad does everything with excellence and is a perfectionist!
The reason I rated them 4 stars instead of 5 is because we did have a minor issue with the attic vent fan they installed not shutting off they way it should. It took two service calls after the initial installation to correct the problem. I think it's because the techs are still learning, but the owner obviously knows his stuff. Once the techs' knowledge gets up there with the owner, this will definitely be a 5-star company! They are very friendly, were on time, and handled a very difficult installation situation very well.
We would definitely recommend them!
3522 Central Pike, Hermitage, TN 37076
I sat on this review for a bit to ensure I had my final thoughts.
I used Coolray for plumbing and electrical issues. They wouldn't give me a quote by phone or online for basic services (even a ballpark), instead insisting on looking first. To look (for plumbing) they had to get things taken apart ensuring you're pretty much going to go ahead and pay whatever to resolve the issue. We initially called for one plumbing issue, they fixed it (for a steep price) and the plumber was friendly. Said plumber also took a look at another issue I had as I mentioned it off-hand, and said it was fixed but it resumed to its completely broken ways as soon as he left. Can't complain too much there as he didn't charge and thought he had resolved it (plus noone else has been able to fix this issue either). To get a price that wasn't as bonkers high he encouraged us to join their Customer Care loyalty group (for a price). I did. It was still really high, but I was never billed for that customer care thing so I'm assuming it was lost somewhere along the way.
Called Coolray again for electrical issues. Had been working with another local electrician who were at the moment not responsive. Coolray was super responsive and out quickly. They fixed part of what we paid them to fix, but there was some misunderstanding. We pointed out a light that was arcing and causing issues. Both lights behind a panel needed replacing as wiring for both switches was frayed. They only replaced one of these two switches, which means they took the panel off, saw the fraying, and only replaced one of them. I realized this was so when I got home and turned on the assumed fix light only to see flickering and hear a pop. Called Coolray to see if they could fix this issue which we thought we'd already paid for, and they said they had only charged us for one of the two switches and quoted us a remarkably high price to come out (including a service fee for making the drive at all) and fix the additional switch. We went with another electrician for half the price.
So--solid work for the most part if some miscommunication, high even for the market area.
I used Coolray for plumbing and electrical issues. They wouldn't give me a quote by phone or online for basic services (even a ballpark), instead insisting on looking first. To look (for plumbing) they had to get things taken apart ensuring you're pretty much going to go ahead and pay whatever to resolve the issue. We initially called for one plumbing issue, they fixed it (for a steep price) and the plumber was friendly. Said plumber also took a look at another issue I had as I mentioned it off-hand, and said it was fixed but it resumed to its completely broken ways as soon as he left. Can't complain too much there as he didn't charge and thought he had resolved it (plus noone else has been able to fix this issue either). To get a price that wasn't as bonkers high he encouraged us to join their Customer Care loyalty group (for a price). I did. It was still really high, but I was never billed for that customer care thing so I'm assuming it was lost somewhere along the way.
Called Coolray again for electrical issues. Had been working with another local electrician who were at the moment not responsive. Coolray was super responsive and out quickly. They fixed part of what we paid them to fix, but there was some misunderstanding. We pointed out a light that was arcing and causing issues. Both lights behind a panel needed replacing as wiring for both switches was frayed. They only replaced one of these two switches, which means they took the panel off, saw the fraying, and only replaced one of them. I realized this was so when I got home and turned on the assumed fix light only to see flickering and hear a pop. Called Coolray to see if they could fix this issue which we thought we'd already paid for, and they said they had only charged us for one of the two switches and quoted us a remarkably high price to come out (including a service fee for making the drive at all) and fix the additional switch. We went with another electrician for half the price.
So--solid work for the most part if some miscommunication, high even for the market area.
1717 Elm Hill Pike, Ste B, Nashville, TN 37210
I highly recommend Lee Company!!
The customer service is fantastic and their technicians have never been anything less than AWESOME!
They give you a head's up when they're on the way and arrive when they are supposed to. They explain everything and always answer my questions!!!
The customer service is fantastic and their technicians have never been anything less than AWESOME!
They give you a head's up when they're on the way and arrive when they are supposed to. They explain everything and always answer my questions!!!
708 Gallatin Ave, Nashville, TN 37206
If you have money to just throw away go see Lee company. I bought my dad a new ceiling fan, so to take it down and put up the new fan on a 8 foot ceiling using a step stool to get to cost over 310 dollars for less than an hour of work. Thinking about become an electrician if that's the money there making. That is just the labor not including the fee to come to the house. Greed at its finest.
3530 N Mt Juliet Rd, Mount Juliet, TN 37122
I had an issue with my side by side refrigerator and contacted Lee Company. I am so pleased with the readiness and quality of service shown and given in such a professional and timely manner! They were able to schedule, diagnose, order part and return for repair within two days! This was a miracle to me! Thank you, Charles and Mia for going above and beyond to make this happen! I am a very satisfied customer! I will definitely use this company again for any future needs!
172 E Main St, Hendersonville, TN 37075
Update: I wrote this review not recognizing that anyone from Lee Co. would see it. As a parent I am trying to build relationships with companies that I can trust so that I can pass those relationships down to my children and know that they will be taken care of. I have a disease that will likely take me from my children sooner than I want so this is especially important to me that I have these things set up for them. Service Manager Chad called me to talk about what happened on the weekend and I assumed it would be another debate about whether I should have felt the way I did or not, such as the call from June on Saturday. It was not. Chad was super nice and wanted to restore our relationship. He sent Wes, the most amazing tech, out to look at my unit and he had it figured out in less than 30 min. Wes restored my heat and my relationship with Lee Company by lunch. As for now our unit is working. I was shocked that Chad was so caring about the situation with the tech and customer care rep on Saturday but he also seemed to care that we had no heat. I know that there will always be the June's of the world but I can handle that as long as there are the Chad's and Wes' here as well.
Been with this company for years as we have used them to maintain our heating/cooling system. Called them Saturday morning to schedule a service call as our unit is making a noise and Auxillary heat is kicking on and lead to a $700 bill this month. The unit was just serviced a couple of months ago. A very rude June answered my call and I asked her what the cost would be to figure it out and she informed me that it would be $79. When the tech arrives I asked him if there would be tax and he tells me not to write the check yet because there will be a diagnostic fee of up to $130 additional dollars. I asked him to elaborate on this as I was not told about it and he explained it to me and said that there had been several people earlier in the day who were surprised by this charge as well. I told him I could not commit to this additional charge without speaking to my husband and could not reach him at this point so we would not move forward. He made several calls to his boss over the next 20 min but each time he made this call he walked far away from me so that I could not hear the conversation which seemed extremely shady to me. I told him that I felt very mislead concerning what the cost would be and could not commit to pay up to pay $130-$200 before the repair even began without speaking to my husband. The tech and I spoke for about 20 minutes. I think his boss was telling him to try to talk me into it. The tech initially told me that there had been several other customers that morning who were upset about the hidden charge but then later back tracked and said there had only been one. Even if there had been no other customers, I felt mislead and this charge shouldn't have been hidden. I eventually told him to just leave and that I would rather wrap my 7 kids in 10 layers of clothing before allowing a company that I can no longer trust to look at and ultimately repair my system. At this point I wondered if this would be a situation where I am told the problem was something pricey when in fact it wasn't. I called Hiller who charges only $79 - no additional charges to diagnose and give me a quote on the repair. June did call me back and say she was going to make it right but in the same conversation told me that I was not mislead when she told me it would be $79. I also spoke to the manager who was willing to wave the additional fees but at this point I can't trust this company. We are at the mercy of these guys and need to be able to trust the companies that we do business with. I don't mind paying a fair price for a job done well but I will not go for this company telling one fee and then the tech adding fees once he is here as if I am so desperate that I will pay anything to get my unit fixed. I will moving my contract to Hiller which I should have done 2 years ago when they took care of my plumbing. Just want to do business with folks that appreciate their customers and don't want to take advantage of them in order to pile up the all mighty dollar.
Update: Karol, I was not in search of a final price. I was told the cost for the diagnosis would be $79 so that is what I expected to pay. I was not told that was a chance that the fee could be higher based on these things that you have mentioned. Thank you for responding to my review. I have spoken with your manager and he understood clearly why I felt mislead and lost trust for your company. This was not a miscommunication with the tech and he is not to blame for anything here. This is an issue with what is told to customers upon placing a request for service. As far as walking away from customers while speaking with the home office, I think you would be hard pressed to find a consumer who wouldn't be suspicious of this behavior. Thanks again. Deborah
Been with this company for years as we have used them to maintain our heating/cooling system. Called them Saturday morning to schedule a service call as our unit is making a noise and Auxillary heat is kicking on and lead to a $700 bill this month. The unit was just serviced a couple of months ago. A very rude June answered my call and I asked her what the cost would be to figure it out and she informed me that it would be $79. When the tech arrives I asked him if there would be tax and he tells me not to write the check yet because there will be a diagnostic fee of up to $130 additional dollars. I asked him to elaborate on this as I was not told about it and he explained it to me and said that there had been several people earlier in the day who were surprised by this charge as well. I told him I could not commit to this additional charge without speaking to my husband and could not reach him at this point so we would not move forward. He made several calls to his boss over the next 20 min but each time he made this call he walked far away from me so that I could not hear the conversation which seemed extremely shady to me. I told him that I felt very mislead concerning what the cost would be and could not commit to pay up to pay $130-$200 before the repair even began without speaking to my husband. The tech and I spoke for about 20 minutes. I think his boss was telling him to try to talk me into it. The tech initially told me that there had been several other customers that morning who were upset about the hidden charge but then later back tracked and said there had only been one. Even if there had been no other customers, I felt mislead and this charge shouldn't have been hidden. I eventually told him to just leave and that I would rather wrap my 7 kids in 10 layers of clothing before allowing a company that I can no longer trust to look at and ultimately repair my system. At this point I wondered if this would be a situation where I am told the problem was something pricey when in fact it wasn't. I called Hiller who charges only $79 - no additional charges to diagnose and give me a quote on the repair. June did call me back and say she was going to make it right but in the same conversation told me that I was not mislead when she told me it would be $79. I also spoke to the manager who was willing to wave the additional fees but at this point I can't trust this company. We are at the mercy of these guys and need to be able to trust the companies that we do business with. I don't mind paying a fair price for a job done well but I will not go for this company telling one fee and then the tech adding fees once he is here as if I am so desperate that I will pay anything to get my unit fixed. I will moving my contract to Hiller which I should have done 2 years ago when they took care of my plumbing. Just want to do business with folks that appreciate their customers and don't want to take advantage of them in order to pile up the all mighty dollar.
Update: Karol, I was not in search of a final price. I was told the cost for the diagnosis would be $79 so that is what I expected to pay. I was not told that was a chance that the fee could be higher based on these things that you have mentioned. Thank you for responding to my review. I have spoken with your manager and he understood clearly why I felt mislead and lost trust for your company. This was not a miscommunication with the tech and he is not to blame for anything here. This is an issue with what is told to customers upon placing a request for service. As far as walking away from customers while speaking with the home office, I think you would be hard pressed to find a consumer who wouldn't be suspicious of this behavior. Thanks again. Deborah
Nashville, TN
We are a long term customer of Lee Company.
We have spent thousands of dollars with them. New AC unit, water pump, service fees, etc.
We recently called them because we are interested in connecting our emergency generator to the house.
To come and give us an estimate they charge us a $75 dispatch fee
When I tell them I don't think I should pay that for them giving me an estimate, they say that for small jobs this is the policy. That if a project manager had come we would not have to pay that fee. The thing is that they are the ones who decide who to send.
On top of all that, it turned out this is a 4K job and a project manager has to come and give the exact estimate. When I say, so now that this is a big job with a project manager, can you please wave the dispatch fee. They say they can't do that
This is a racket.
I am done with this company
We have spent thousands of dollars with them. New AC unit, water pump, service fees, etc.
We recently called them because we are interested in connecting our emergency generator to the house.
To come and give us an estimate they charge us a $75 dispatch fee
When I tell them I don't think I should pay that for them giving me an estimate, they say that for small jobs this is the policy. That if a project manager had come we would not have to pay that fee. The thing is that they are the ones who decide who to send.
On top of all that, it turned out this is a 4K job and a project manager has to come and give the exact estimate. When I say, so now that this is a big job with a project manager, can you please wave the dispatch fee. They say they can't do that
This is a racket.
I am done with this company
7071 Old Harding Pike, Bellevue, TN 37221
I wrote a review about the ineffectiveness of Lee company technicians, but needed to add a bit more information. When one of the Murfreesboro technicians put in the 2nd plug, I told him 2 or 3 times where I wanted in. He installed in 10 ft or so from where I wanted it...his response was that that was close enough for my extension cord. That's not what I call customer service.
675 Middle Tennessee Blvd, Ste A, Murfreesboro, TN 37129
On Monday 7-27-2020 Lee Company at Menzler Rd Nashville,TN sent Seth out to repair my unit.My problem was last year it was working.This year my air unit came on but was not blowing air through my vents.So Seth checked it out.Told me I needed to buy a new unit for $6,500.That I can finance it to make monthly payments.I told him no thanks.I got enough monthly bills.So he kept pushing to send a guy out to talk about the 3 different units for sale.Also wanted to sign me up for a program.Was trying hard to make that sale.So I sent him on his way with the $79 dollar traveling fee.So the next day I called another heating and cooling company.The guy checked it out and told me the problem was a back compositor.It powers my fan.I cost $164 and I gave him $170.
1124 Menzler Rd, Nashville, TN 37210