Best Air Duct Repair in Nashville TN

Had a Lee Company check out my parents struggling AC unit. It seemed to be underperforming. Scheduled a visit then had to ask them to change the time.
No problem. They communicated the change of schedule and showed up on time. Greg, the technician, fully checked out my parent's unit and communicated to me his findings. He was great. The response and communication of this company is spot on. Everyone I talked to did what they said they would do. Can't recommend them enough. They were thorough, professional and a pleasure to do business with. TY to all.

Service scheduling was not only quick (they even had same day available) but flexible. The scheduling window was narrow -- they did not make me block out a 12 hour window during which they might arrive, but booked and arrived within a 30-minute window.

Technician was clean, friendly, personable, and efficient. Work was quick and well done. Happy with the service, they will be my first choice for future electrical work.

I had a great experience with this company. My indoor blower wheel separated from the hub which caused a very loud noise inside the house. Airstream was recommended by my neighbors in our subdivision Facebook group. When I contacted them, the repairman whose name I believe was Andrew, came out within a couple hours and had to leave and locate the replacement part. He returned and installed the new part within an hour and my unit was back up and running. He was very professional and explained ever to me that needed to be done. I will be using them in the future and I would definitely recommend them to everyone!

I cried when we got our electric bill in July of 2015.  It was $548.31!!!  Despite our two A/C units running nonstop, the house was unbearably hot (we had the thermostat set to about 74 degrees, but it was at least 80 at all times).  

We called Helton's to come out and help us.  After Helton's installed our new system, the electric bill immediately dropped to $184.43 in August--the hottest month of the year.  That's a savings of $363.88!

And if you compare year-to-year from our new system to the old one, we had a savings of $107.39 in August from when the old, undersized, contractor-installed system was working correctly.  The new system cuts our household electric usage almost in half.

We are extremely happy with the new system Helton's put in.  My dad was here when they installed the units because my husband and I were out of state.  He said they did an EXCELLENT job, which is high praise because my dad does everything with excellence and is a perfectionist!

The reason I rated them 4 stars instead of 5 is because we did have a minor issue with the attic vent fan they installed not shutting off they way it should.  It took two service calls after the initial installation to correct the problem.  I think it's because the techs are still learning, but the owner obviously knows his stuff.  Once the techs' knowledge gets up there with the owner, this will definitely be a 5-star company!  They are very friendly, were on time, and handled a very difficult installation situation very well.

We would definitely recommend them!

Great fast response. Came out next day and quoted work. Finished repairs quickly with no surprises . Friendly and high quality!

Excellent service and ability to get the job done. I would highly recommend Lee company!

Not pleased with unresolved plumbing issue.  Paid for service but problem still exists.  Did nothing more than run an auger down pipe and then swipe credit card.  Gotta say I'm unimpressed., can't recommend Lee Company to anyone and will need to find a real plumber.

I had an issue with my side by side refrigerator and contacted Lee Company. I am so pleased with the readiness and quality of service shown and given in such a professional and timely manner! They were able to schedule, diagnose, order part and return for repair within two days! This was a miracle to me! Thank you, Charles and Mia for going above and beyond to make this happen! I am a very satisfied customer! I will definitely use this company again for any future needs!

We use Lee company for practically everything - heating, air, we've had a water pump replaced by them. And I think they did our gutters once. They're the first place I call because they are reliable and ALWAYS open. I do think they're a little pricey but I'll pay a little more since they usually come so quickly.

Called to report broken AC unit on 90 degree day. Lee came same day w 2 techs. Did complete check on both zones for obvious issues...all looked fine. Went to attic it was a clogged line. Vacuumed it out and and got the air cold. Went under house to check for drainage and see about any issues.  Went above and beyond and had complete confidence in them as professionals and their no nonsense approach. Will use again for sure.

first the good:
provided a very clear quote with the work and service involved. we were given details on the equipment and parts to be installed
when some issues with the electrical came up, they found solutions and got it to work without added charges
the installers and then the electricians who came were super nice and professional, staying a lot later than expected

the neutral:
they are rather expensive, even compared to prices/quotes I got for my properties in Boston (generally speaking Boston is about 30% more expensive than nashville on average, and even more when you factor in boonies). but, they felt solid enough
I am not a fan of Gov Lee at all and if not for florida and texas would say he's the worst governor in the entire country. I know he's no longer afiliated with the lee company, but it is his family's business and i'm sure he still has a lot of $$ interests, etc.

the negatives:
the electrician folks had to come a day or two later to do the wiring correctly, but they had no information at all related to what the installers did, and then they ended up ripping it all out and redoing it, which is just an awful lot of extra time and hassle, and as a result we lost the very last open slot in our electric panel. a small thing but the electricians kept repeatedly asking me technical questions that I would have assumed should be handled between them and the installers as they are all employees of Lee.
they wouldnt really even look at or help with any of the ductwork and randomly threw out a quote of $7k to completely redo it all--it just had some unattached ducts and mediocre settings for the airflow (too much to some spaces, too little elsewhere). An hvac professional could have gone in and adjusted it all in less than an hour with less than $100 in material. I did it myself with some trial and error and help from a family friend over the phone (hvac pro, but over 1000 miles away) so we got it done, just took me the better part of a day plus a couple return trips to the crawlspace. I would have paid $400-500ish for them to do the work, but I can also respect if it's not part of their general wheelhouse. I'm including that in the negative solely because their website implies they would do this sort of work as well. In boston, I had a few indepentent hvac guys I could have called and woud have  shown up and taken care of it quickly and easily for under $200. But, we're new to TN and dont have a super trustworthy network of people yet.

Overall, happy with the job done and the system works well. In the future, I'll likely purchase equipment myself and just hiring an electrician. But, if its for something complicated and/or involving a lot of moving parts and I'm pressed for time as well, I won't hesitate to use them again. I'll add some photos soon! 2 months or so later and the system works really well.

David did a great job installing gas lines under our house and a new sink and faucet. He was always here on time, reasonable rates

Came out for a service call in September 2017, in which I handed the guy a credit card to pay.  I then get a letter in January 2018 saying that we still owed the balance for the September service call, even though I have a form showing we gave the credit card for payment.  I call to make payment in January, the guy on the phone says he cannot access my account and have someone call me back.  Fast forward to April 4, 2018, I get a call from them saying they wanted to reach out to me one last time before they sent my account to collections.  I paid...even though I tried to pay the day of the service...and again in January.  Most unorganized, unprofessional company to deal with.  Would not recommend and will never use again.