Best Air Duct Repair in Nashville TN

My air conditioner went out and it was 90 inside! David was there within an hour and fixed it right up. I never do reviews, but the promptness and friendliness of him made me do so. This is the second time he's come out (the first was my fault for not changing my filters ). THANK YOU SO MUCH for being amazing! My dad has owned a contracting company for 40 years, so in my younger years of working for him I learned the value of a company that takes pride in their work. This is one of those companies.

Had a Lee Company check out my parents struggling AC unit. It seemed to be underperforming. Scheduled a visit then had to ask them to change the time.
No problem. They communicated the change of schedule and showed up on time. Greg, the technician, fully checked out my parent's unit and communicated to me his findings. He was great. The response and communication of this company is spot on. Everyone I talked to did what they said they would do. Can't recommend them enough. They were thorough, professional and a pleasure to do business with. TY to all.

I had an issue with my side by side refrigerator and contacted Lee Company. I am so pleased with the readiness and quality of service shown and given in such a professional and timely manner! They were able to schedule, diagnose, order part and return for repair within two days! This was a miracle to me! Thank you, Charles and Mia for going above and beyond to make this happen! I am a very satisfied customer! I will definitely use this company again for any future needs!

David did a great job installing gas lines under our house and a new sink and faucet. He was always here on time, reasonable rates

Awful service!!!! We spent over $5000 on the purchase and installation of a tankless water heater a little over a year ago. We've had nothing but issues with consistent hot water. We cannot get hot water in our master bathroom without running water down the drain for ten minutes!!! Hoffman came back out a few times and told us that we would need to pay another $1500 for them to connect the recirculating pump that is already within the hot water heater we purchased from them!!!! Why didn't they explain this when they quoted the price for the water heater to begin with?! Or explain that there would be an additional cost to connect the recirculating pump if we wanted to have hot water in a timely fashion. Hoffman supposedly ran tests to see why the hot water was not staying hot consistently in our kitchen also. They claim it is the city's issue and has to do with the pipes bringing water to the house. We called Navien (the manufacturer) directly and they pulled up our unit and information and said there were multiple tests that Hoffman could have run but didn't. They can tell on their end because it logs all tests performed in their tracking system for our unit.
Fast forward six months or so, our AC unit went out. We called Hoffman and thought we would start with them to get a quote. The gentleman, Billy, that came out seemed nice. He also looked at our water heater when we explained we were NOT happy with it. He gave us his word, which apparently is worth nothing, that they would make this right! That spending 5k+ on a water heater...you should be happy and should have hot water! He said that the air vent that was installed inside our basement was not allowing enough air circulation and probably should be vented to the exterior of the home. He said he would do that first and that it was not ok that they had not connected the recirculating line when they had initially installed the unit. He said that he would talk to their plumbing team and make sure to make this happen. He then proceeded to give us an astronomical rate for the replacement of our main AC/furnace unit. We chose not to go with them for that because we were able to get a quote for less than half the price for a brand new Rudd AC 16 sear unit with a longer installation warranty from a local company. We followed back up with Billy and our previous contact Mike a few times only to receive zero response to the promise that Billy had made to make our Navien purchase and installation right.
When I originally hired Hoffman for the hot  water heaters replacement I chose them because we had just moved here from out of state. I didn't know any local family owned companies yet and was afraid of getting taken. I've learned that the big dogs on the playground are truly the ones to look out for! Terrible introduction to Tennessee and will never recommend Hoffman or Navien for that matter!!! Absolutely wish we had stayed with the 10 year old tiny tank water heater that was here originally instead of trying to upgrade to a tankless!!! I miss having hot water to wash my hands and my face! It's pointless to even hope to have hot water if you quickly use the restroom and go to wash your hands because it won't happen anytime soon!! Sad that a company this large can't do the right thing after spending such a significant amount on what should have been an investment.

I learned a valuable lesson today. I scheduled an estimate to have a few new outdoor receptacles put in. When booking the appointment, they make you agree to a Service Call charge - even for a quote.  Assuming their quote would be in line with other quotes I was getting, I agreed.

This should have been the first warning sign.  

When the tech got there, he was polite.  However, his estimate was way higher than others I've received. In addition, other electricians provided different installation options which will save me a considerable amount of money than the way they wanted to do the installation.

When I commented on how high the estimate was, he magically dropped the price a bit - but not that much.  He told me he has to quote a certain way and has no control over it.  This might be so the techs can't charge what the service should be and instead charge what the company wants.

So it appears their business model is to charge people to come give an estimate that is way too high so they don't have to do the work and still pocket the service call fee.  

Nice racket.

I called Lee Company in June, it was to setup a long term contract with them to clean and maintain two units.  I called in May, they said it would be 4 weeks. This seemed a bit long however, I thought I would schedule it. A day before they were scheduled to come out they called and said sorry we have other customers it will be September to do my A/C service.  When I said you realize that it will now be heating time, they said heating does not start until October.  Good bye, I will get a different company service this bad deserves and award.

Called to report broken AC unit on 90 degree day. Lee came same day w 2 techs. Did complete check on both zones for obvious issues...all looked fine. Went to attic it was a clogged line. Vacuumed it out and and got the air cold. Went under house to check for drainage and see about any issues.  Went above and beyond and had complete confidence in them as professionals and their no nonsense approach. Will use again for sure.

Saturday afternoon  after Thanksgiving (holiday weekend of course) our heat pump stopped blowing air  and of course the temperature was going to the 30's Sunday morning. The technician from Griffin returned my call in 15 minutes. While I was explaining the issue the heat came on so we decided to let it run hopefully until Monday. Sunday morning it wasn't working and smelled like something was burning. He was here within 30 minutes, discovered that the fan motor was burning out and the circuit breaker was hot and ready to burn. Sunday was cold. Sunday night was cold. Monday morning a tech was here with the new parts and had the heat back on before mid day.
FANTASTIC and friendly service.
We highly recommend Griffin Mechanical for HVAC and plumbing needs, especially if you have an outage and need to get your heat or air back on. When we replace our 25 year old heat pump Griffin Mechanical LLC will get our business.

Great fast response. Came out next day and quoted work. Finished repairs quickly with no surprises . Friendly and high quality!

Service scheduling was not only quick (they even had same day available) but flexible. The scheduling window was narrow -- they did not make me block out a 12 hour window during which they might arrive, but booked and arrived within a 30-minute window.

Technician was clean, friendly, personable, and efficient. Work was quick and well done. Happy with the service, they will be my first choice for future electrical work.

I recommend any perspective LEE and Co customer to immediately run and not look back! Do not use Lee. I have paid a monthly fee for a service contract for two years. Until last night, I have not required them for any repair but last night, due to an emergency, I phoned their office.
My house was discovered to be 92 degrees when I arrived home from work. It was awful and even hard for me to breathe. LEE's after office recording said to leave my info and someone would  promptly return my call)

Unbelievably, I still haven't heard one word from anyone from Lee and company. I am cancelling my service contract, unauthorizing auto monthly payments from my bank account and request that they issue me a refund. Thank God for Kimbro, the other HVAC company who came to my rescue!

Not pleased with unresolved plumbing issue.  Paid for service but problem still exists.  Did nothing more than run an auger down pipe and then swipe credit card.  Gotta say I'm unimpressed., can't recommend Lee Company to anyone and will need to find a real plumber.