Best Air Duct Installation in Nashville TN

Never called after providing contact number.

Never called after providing a contact number

I have used this company several times. They have fixed my HVAC and done yearly maintenance. Easy to schedule and on time. Up front and honest with pricing and no surprises. Can't recommend enough

My air conditioner went out and it was 90 inside! David was there within an hour and fixed it right up. I never do reviews, but the promptness and friendliness of him made me do so. This is the second time he's come out (the first was my fault for not changing my filters ). THANK YOU SO MUCH for being amazing! My dad has owned a contracting company for 40 years, so in my younger years of working for him I learned the value of a company that takes pride in their work. This is one of those companies.

I used Coolray for the first time Saturday, Joseph F came to service my heat/air pump. He was on time, explained everything in detail and even changed out my vent return free of charge! He was neat and very professional, I will request him every time. Joseph is a home grown young gentleman with skill and manners! I was very pleased with my service and signed up for regular maintenance on my unit!
Melissa Rose, Franklin, Tn

Same day appointment to fix my A/C after the power surges. Efficient, friendly, and professional. I recommend getting a home maintenance plan with them.

If you have money to just throw away go see Lee company. I bought my dad a new ceiling fan, so to take  it down and put up the new fan on a 8 foot ceiling using a step stool to get to cost over 310 dollars for less than an hour of work. Thinking about become an electrician if that's the money there making. That is just the labor not including the fee to come to the house. Greed at its finest.

I had an issue with my side by side refrigerator and contacted Lee Company. I am so pleased with the readiness and quality of service shown and given in such a professional and timely manner! They were able to schedule, diagnose, order part and return for repair within two days! This was a miracle to me! Thank you, Charles and Mia for going above and beyond to make this happen! I am a very satisfied customer! I will definitely use this company again for any future needs!

Lee Company used to be well run.  No one showed up for my scheduled appointment this morning, nor did I receive a phone call that they were running late.  I was on hold for over 52 minutes on the phone line before someone answered me on the chat line.  (The phone line was never answered.) They then told me that a technician would be arriving 30 - 45 minutes from now. So, problems with customer service and the dispatch department.  It also took a long time before I could even get a maintenance appointment. Time to find a new, less frustrating company to work with.

We are a long term customer of Lee Company.
We have spent thousands of dollars with them. New AC unit, water pump, service fees, etc.
We recently called them because we are interested in connecting our emergency generator to the house.
To come and give us an estimate they charge us a $75 dispatch fee
When I tell them I don't think I should pay that for them giving me an estimate, they say that for small jobs this is the policy. That if a project manager had come we would not have to pay that fee. The thing is that they are the ones who decide who to send.
On top of all that,  it turned out this is a 4K job and a project manager has to come and give the exact estimate. When I say, so now that this is a big job with a project manager, can you please wave the dispatch fee. They say they can't do that
This is a racket.
I am done with this company

I learned a valuable lesson today. I scheduled an estimate to have a few new outdoor receptacles put in. When booking the appointment, they make you agree to a Service Call charge - even for a quote.  Assuming their quote would be in line with other quotes I was getting, I agreed.

This should have been the first warning sign.  

When the tech got there, he was polite.  However, his estimate was way higher than others I've received. In addition, other electricians provided different installation options which will save me a considerable amount of money than the way they wanted to do the installation.

When I commented on how high the estimate was, he magically dropped the price a bit - but not that much.  He told me he has to quote a certain way and has no control over it.  This might be so the techs can't charge what the service should be and instead charge what the company wants.

So it appears their business model is to charge people to come give an estimate that is way too high so they don't have to do the work and still pocket the service call fee.  

Nice racket.

Scheduled twice and twice didn't show. Being friendly doesn't entitle someone to leave their customer at home all afternoon waiting with no response when asked about an estimated time of arrival. I had to schedule time to be home twice for a no show

Waited at home for scheduled maintenance (between 2-4pm we'll call 30 minutes before we get there)...no person...no call...I mean, at least call if you can't make it....