Best Water Heater Leak Repair in Austin TX

I used to have a very favorable impression of Fox Service. They did the HVAC repair and maintenance for a previous employer. I called to get them to fix my central air system which wouldn't blow cold. I told the representative I spoke with on the phone, I thought it was likely the run/start capacitor.

Their tech diagnosed it and told me I needed a replacement run/start capacitor. After having described the symptoms and the remedy he showed up without the capicitor.He went back to their shop to pick one up.They didn't have one in stock so he fixed it by wiring multiple compactors  overed by  a torn and shabby cardboard box with exposed wires into my outdoor condenser unit. I was charged for two service calls.

That fix failed in a few days. Approximately $800 later they said I needed to replace the whole system and quoted me far more than their reputable competitors. They wouldn't apply the previous service charges toward the repair either.

Bottom line -- I bought the part for about $20 and fixed it myself. I called and explained what happened and said I thought I deserved a partial refund. Others in the same business in San Antonio (not on competition with Fox) agreed. I never received any financial consideration.

I will NEVER use them again. The second star is only for previous experiences.

Jose takes ownership and shows great care getting things done. He is always reliable and up-front with reasonable pricing.

I had a leak coming through my ceiling.  Shutoff valve was corroded and I could not turn off the water.  My wife called Efficient AC , Dallas and Eddie were here in 20 minutes...  They turned my water off and identified where the leak was coming from.  Top notch response, they could have not been nicer and more professional!

Perfect experience. Danny is smart, experienced, a truly good guy, and gets the jobs done.

Had another A/C problem and called Blanco HVAC. They were able to work me into the schedule later that day. Richie came out and diagnosed the problem quickly but had to order a part. Armando located the part and called me to set up installation. Richie was out again and got me up and running in short order. I love these guys.

This morning my toilet started leaking pretty badly. I called 1st (on a Sunday) to ask for an estimate for price and time. There was a $100 fee for them just to show up during overtime and I accepted as this amount was on the lower end of the quotes I had received from other companies. Shawn from 1st was at my house within an hour of me setting up the appointment. He was very professional and fixed my toilet quickly. I had to pay the overtime fee plus the parts and labor. Overall I think it was a reasonable price and I appreciated Shawn arriving so quickly.

Nice guys but bad service. Be aware their drive up charge will not be included in an work charge - it is extra. Even a simple job of replacing an out side photo cell for tree lights (30-minutes of work) they charged a standard minimum job fee of $400. Turned out they did it wrong. They had to come back out - they sent a different guy who corrected the problem - but this cost me 2 extra hours out of my office. On top of that the second guy tells me the work the first guy did was wrong: he should have replaced 2 junction boxes (too old). So I told second guy go ahead and do it now. He said he can't I have to schedule a new trip at $400 more. I call customer service manager and he didn't care. Very bad service in the end.

I was dreading our yearly check-up only because the serviceperson is also a saleman!! we purchased a whole unit for the price of a car, along with THE GOLDEN WARRENTY of 12yrs..ok my family told us we were foolish but we felt we wouldn't have to deal with anything for years to come.Well according to the serviceman that come to service our unit (every year)  we always need SOMETHING to add to our unit..of course we let them know we invested thousands of dollars into our unit and its only been 4yrs since we purchased it.makes us question our purchase .Some are pushy, some just remind us we can make it greater!! just would like to say we r very happy with our unit and the savings in our electric bill..just not happy with this sales pitch..every year..