Best Sewer Services in Austin TX

On Wednesday afternoon I requested a response and by Thursday afternoon they had already responded and finished the job. Amazing response time. Great, efficient and quality work. I highly recommend you support this local family business. They replaced my dimmer and also changed the outdoor spigot.

My A/C died while I was deployed to Afghanistan,  the entire staff at Efficient A/C did an outstanding job and making what could have been a highly stressfull stituation very easy.  From the company president to the sales manager to the service tech and the installation crew they all were extremely professional and attentive.   Even with the time difference I was able through email to get all the details worked out and have a new system installed in just a matter of days!  They truly lived up to their name!

Ohhh where to start with this review?  I wonder what the character limit is on Yelp?  This process began back in June, 2017, with a quote from 1st Home for a commercial plumbing job.  One of the things quote included was for complete plumbing and installation of a water heater.  Once they had delivered and installed the water heater, they informed me they'd forgotten to include power supply in the original bid......a water heater with no power supply is of no use, right?  They could do it, they said, for an additional $700+ dollars.  (incidentally, I chose to go elsewhere at that point).

Fast forward a couple months later, the City of Austin plumbing inspector does not approve the permit, due to the water heater drain access not being properly  installed.  The company owner, Stephen Harrell actually tried to say I would have to bear the expense of the correction....I quickly let him know that I'd be doing no such thing.

Well, they made an appointment and sent Dan (who by the way is very polite, punctual, and cleaned up his mess).  I had understood they'd be accessing a drain that was inside the wall.  

At the end of the day when they finished the work I was SHOCKED to see the ridiculous solution they'd chosen to remedy the problem.  Upon expressing my dissatisfaction I was told this was the only way the City will approve it.  Hopefully I can post a picture to this review.  They ran a pipe through the bathroom wall leading down the wall (on the other side) and into the employee breakroom sink.  That was 10/4/2017, today is 10/9/2017 and I've yet to receive a call to schedule another inspection.  No surprise there given the void of customer service and snarky attitude of the owner.

As a courtesy, I did text the owner a picture of their finished product, to which I received no reply.  I don't like giving reviews like this but hopefully this with spare someone the aggravation and expense it's costing me.  I would NEVER hire this company again.

When I set up my appointment I was informed there was a $79 fee to come out but they said they couldn't possibly provide even a rough quote to install a chandelier and outdoor fan. I was skeptical but figured their pricing would be reasonable. The technician arrived today and using and showing me their standard pricing book quoted me an outrageous $700! The rep on the phone could have easily used their standard pricing book to give me a minimum quote to expect but instead stole my money.

I've already scheduled another appointment with a different company who waves their fee to come out (only $49 not $79) for first time customers and was able to assure me they could do it for $300 - $350 HALF OR LESS THAN WHAT SALT LIGHT TRIED PRICE GOUGING ME FOR!!

I've filed a BBB complaint. Definitely stay away from this company if you don't want to get ripped off.

Wasn't happy with their service. Jon Wayne was late coming to my house and didn't show up the next day. I would never recommend this company to anyone