Best Backflow Services in Austin TX

Although they were very nice, the work was quite sloppy and often incorrectly done. They also backed into a post in my backyard snapping it and half and then pretended they didn't know! They did offer to come back and make some of it right, I declined due to the dishonesty. I was partially refunded but it took weeks to correct the work myself.

I'm part of the HOA board for a condo complex in South Austin. When the 2021 Winter Snowstorms burst a pipe in our complex, we were deeply concerned about getting things back online once everything thawed out.

Efficient came out quickly and made sure all 42 of our units were back online properly! They fixed up the burst pipe, inspected for other pipe issues, were incredibly courteous and helpful, and did an amazing job overall. They even stuck around to handle issues that came up afterward, such as installation of hot water heaters, toilet fix-ups, fixing leaky valves, and so much more.

Dallas and Carlyle were excellent to work with and we will happily call on them again for any complex-wide services.

This Company is excellent. My inquires and service went smoothly from beginning to end. Serviceman Dominic L. was excellent. He assessed what I wanted done, and advised me on what needed to be done. He was very professional, knowledgeable, polite and patient. Dominic answered all of questions, and even discovered another issue if left unnoticed could have cost me more money.  I can't say enough about this Company. Dominic was very efficient, and kept me informed all along the way.  The Company is excellent and very responsive to phone calls. I would highly recommend this Company to anyone!  Dominic is simply great!!

This was the first time I used SALT, and I was extremely pleased.  I selected them because of great reviews from others in my Home Owners group and I was not disappointed.  They were prompt, wearing masks, and installed 2 outdoor light fixtures and replaces several outlets that needed it.  Thanks to Matt and Scott - I will definitely call them again.

Incredibly disappointed with this company! I had a service appointment scheduled ahead of time, over three days, and on the day of the service, at 3:46, after I had already left work, since there estimated time for service was between 2-6, I received a phone call asking me if it would be OK to reschedule. I informed the representative that I couldn't continue to leave work to accommodate their service technician since I had already left to attend to this appointment. I was then informed that the technician would continue to work and make it to our appointment but it would be closer to 6pm. At 630pm I received another phone call tell me that the technician would not show up after all. I requested to speak to management as I did not feel that my time was valuable to them. I was refused the opportunity to speak to a manager. I don't understand what serious company would do this to their customers. Why can't they call the customer before they set appointment timeframe to avoid wasted time and money? This is really frustrating and ridiculous. It shows this company has no regard for their customers time and employment. Very disappointed!

Update: as of Saturday morning I still have no resolution to my complaint. This company continues to disappoint! Jon Wayne Service Company I have been waiting for over 48 hours to hear from your management team. So far my experience with your company is so disappointing. You have shown zero concern for the interests of your customers. What a joke!