Best Backflow Services in Austin TX

I hired Jose to replace a bathroom fan and vent it to the outside.  All went okay, at least that's what I thought.  I'm having insulation work done now, and one of the first things they told me was that the duct from the fan was just lying in the attic.  It had been attached to the roof vent with regular duct tape, which I'm told was the wrong way to do it and mastic tape should have been used instead.  Since one of my main goals was to vent that fan to the outside I'm revising my original review.

These guys are excellent.  I've used many of the big names in town over the years across several properties, and Efficient stood out to me in terms of their promptness, courtesy, and professionalism.  

I called them in the early afternoon for an unidentified (to me) leak coming from the ceiling that was obviously in the area of my attic unit.  They were at my place within a few hours of my phone call, took care of the necessary work quickly, cleanly, and with a great attitude.  Communication was excellent along the way.  

I highly recommend these guys!

My dishwasher was leaking from the front door and I called 1st plumbing to ask if they could make sure it wasn't a clogged pipe or something.  It was a Saturday and Justin came within 45 minutes.  It wasn't a clogged pipe but the gasket on the front door of the dishwasher had eroded.  He charged me the $100 for coming on a Saturday, which I had been told in advance, and even though he worked for about 30 minutes there was no additional charge.  I will be calling 1st Plumbing for all my plumbing needs in the future.  Fast, courteous, transparent with regard to fees, and a very professional person in Justin.

Nice guys but bad service. Be aware their drive up charge will not be included in an work charge - it is extra. Even a simple job of replacing an out side photo cell for tree lights (30-minutes of work) they charged a standard minimum job fee of $400. Turned out they did it wrong. They had to come back out - they sent a different guy who corrected the problem - but this cost me 2 extra hours out of my office. On top of that the second guy tells me the work the first guy did was wrong: he should have replaced 2 junction boxes (too old). So I told second guy go ahead and do it now. He said he can't I have to schedule a new trip at $400 more. I call customer service manager and he didn't care. Very bad service in the end.

Had a time window of 8-12 am today, didn't bother to text if they were on their way! My first call they said they were running late, 2nd call they said they would call me. I waited for 2 hours and called them again, while I was talking to someone, they left a voicemail to call them back and gave a 7-8pm window for tonight! Called them back and told them to forget the appointment! Wasted a whole day, since I made the appointment 5 days ago! Called them to speak to a manager and took awhile to get Weston on the phone, he just apologized and will use this for training purposes
!