Best Emergency Services in Jacksonville FL

BAIT AND SWITCH COMPANY! Beware!! I called this company letting them know my lights aren't working and I got told to send a guy out is 60 dollars. Little did I know they charge 60 dollars just to have the guy drive down the block. And not even check anything. On top of the 60 dollars you pay a Diagnostic Fee of 300 dollars. Just for him to check for 1 minute that the light fixture was the problem.
I asked how much would it be to install a new one,
He said 100 bucks for the light mixture and he would charge 2.5% up charge because he has to drive to get the light fixture. So a total of 250$ just to get the light fixture install it ON TOP of the diagnostic fee and the drive to the house. He quoted me 900$ to have everything done today.
900 dollars to fix a small light fixture after all the  fees !! This company was honesty just a shocking experience when it comes to price. I value their experience but 800 dollars for a light fixture change, absolutely never again. I still paid the 300 dollars for him to drive and tell me something was wrong and not even fix my issue and  on TOP of all that I had to call another company to install the light fixture for a WAY more reasonable price.

I should have read these reviews on Yelp before calling this company.

Highly recommended, but I am highly disappointed in the lack of response. In December they were recommended for a job to dig up a pipe with root invasion and replace it. 5 star, all the way around. Now 3 months later I have roots in another portion of the same pipe. THEY COULD NOT HAVE CHECKED. Drains backed up last Saturday and they came for a $495 clearing, and was supposed to come to estimate and set up the repair/replacement. NO SHOW!!! (I even called to confirm during the appointment time and was told, he will be on the way, you are the first appointment) and I missed 2.5 hours of work to meet. NO CALL, NO SHOW. No sorry we missed our first appointment and didn't call.
I asked a manager to call me, Roger, Field manager. He said yes ma'am, as I told him the situation and said he would have an Install Manager call, Pat or Mark. It's the end of the week and no call. I guess I will call and beg them to respond. Everyone who as asked how this is going at my work and church are surprised at their performance. Guess they used to be much better.

Second time I used them, I had a fan that was 9 months old moved from one room to the other. Called them after a guest stayed with me and informed them it was constantly making noise and could they check it out as a warranty request. They said yes. I scheduled the appointment Two weeks in advance. I then called the morning of and confirmed again. I then proceeded to take the afternoon off work to wait for them. Around 4 o'clock I called them to find out where they were and at that time they informed me that they didn't feel like coming out here and that I should just buy a new fan to pay to have them install again because they claim that the technician told me the fan was making noise. The technician pointed out that the fan has some noise upon start up and I told him that was normal but I didn't run the fan for any amount of time until I had a guest stay will me. The man I spoke to was just so bothered by having to deal with me. He told me they'd be around at some point when they came back through. 3 weeks have passed and I've heard nothing. I will never use them again if that is how they treat their customers. Unreal.

They are great!  They show up when they say they will (calling first - to give me time to get home if I'm not already there).  They are honest and don't blame previous service technicians for any problems.  The yearly service is a great deal!

We have been with Marco through two different houses and about 15 years. They are honest, reliable, good prices, and quick to come out for service. Kimble came out to our home a couple days ago and we can't say enough good things about him.  The receptionist, Ashley, is also very nice and helpful. I highly recommend them compared to others we have tried out a couple times. I will never use anyone else but Marco ever again!!

We just purchased a house and called these folks to give us an estimate on some electrical work we wanted done. It appears that they had done some work at the house because they had left a magnet business card the main breaker box. The card listed a phone number and said to call or text.

Well we texted and did not hear for 24 hours, so I texted again and a few hours later received a reply and agreed on a time to come and see us to asses the work we needed and provide an estimate.

The told me they would come Wednesday afternoon. at 3pm we texted them to find out what time they planned on coming, and no reply. And a NO SHOW.

No show to an appointment and no followup. This is not the way to do business.

I have been fortunate to have All American Electric do electrical work both commercially and at my home  over the last 4 years. Erica & Shawn's team are excellent and they work at a proper pace and are very professional at what they do.They are very experienced and do care about the customers that they serve, The Team is full of craftsmen and not hacks. If you give them input, they will say it can be done more cost effectively is you change your direction and take their advice. I would recommend Erica & Shawn and their team to tackle, any project as it will be completed timely and within the quote given.