Best Emergency Services in Jacksonville FL

I just finished a project with Mister Sparky. They were on time for the estimate, day one and day two of the job. They were quick, and professional throughout the job. They left my place clean. I am very impressed with them and I already recommended them for more work.

My landlord had this company come out to find out why we lost power to a whole room and to out side lights.  First technician came out and after testing outlets and looking in attic (which I lent my tactical flashlight and they kept) he informed my daughter, not me that due to him having kids he was refusing to service the call.  There was some ferret feces near the outlet , the litter boxes hadn't been scooped yet.  So they rescheduled for another call next day no problem.  We insured next day there wasn't an issue, next day two techs come out different do same thing as ones day before check outlets, check panel box, and check attic.  Except they explain how adjuster needs to come out to give estimate due to fact more than likely wire has been chewed in attic.  Also tell us how prior tech is germaphobe and has had issues with others before.  So I call my land lord to let him know what they told us, help texts me a little later informing me they had no record on their dispatch log of anyone coming out at all.  Now being a disabled combat veteran with one of my disabilities being severe PTSD this didn't go over too well.  My landlord said he'd try to find out early morning if maybe they just didn't update their dispatch log, WTH those guys came at 10 am not late afternoon.  Late afternoon my landlord is finally informed by this so called reputable company that they still refuse to do service until he can assure them it is up to par.  Well little does this company know my landlord lives two houses down from me has not only come by unannounced before and was told to so after 1st visit, but video was taken and sent to him and posted for comments and NO ONE understands WTH this company is talking about.  Maybe they should state what is their issue while actually here.  Or actually that the real reason is they don't want to crawl in this Itty bitty attic to fix the issue because it is an old house or they just don't know.  Not lie and slander someone.  My PTSD and blood pressure were through the roof because of the unscrupulous practices of this company.  Will never use or recommend ever.

Second time I used them, I had a fan that was 9 months old moved from one room to the other. Called them after a guest stayed with me and informed them it was constantly making noise and could they check it out as a warranty request. They said yes. I scheduled the appointment Two weeks in advance. I then called the morning of and confirmed again. I then proceeded to take the afternoon off work to wait for them. Around 4 o'clock I called them to find out where they were and at that time they informed me that they didn't feel like coming out here and that I should just buy a new fan to pay to have them install again because they claim that the technician told me the fan was making noise. The technician pointed out that the fan has some noise upon start up and I told him that was normal but I didn't run the fan for any amount of time until I had a guest stay will me. The man I spoke to was just so bothered by having to deal with me. He told me they'd be around at some point when they came back through. 3 weeks have passed and I've heard nothing. I will never use them again if that is how they treat their customers. Unreal.

We called Donovan heating & air because our AC had gone out (again).  We have been putting off a full system replacement for a couple of years and it was on its last leg.  

Stephen assessed our situation and informed us that to patch the repair would be about half the cost of a new system.   So we began discussing the costs.  We instantly felt that we were in better hands with Donovan than the other companies we had used in the past and opted to not only replace the AC system but the ducting as well.

Donovan offered financing through Wells Fargo bank. They started the job 2 days after the initial visit and completed the entire job in two work days.  They techs were very courteous and kept us abreast of everything were doing.

They adjusted our system so that all of our rooms cooled evenly Vice having one room that was an ice box and one that felt like the Sahara.

Their pricing was reasonable and their maintenance plan is worth the price.  We highly recommend Donovan's.

I have been real happy with the service so far! They worked on my home system and my company's a/c units.  I would tell any one they do a great job!

By far the best customer service oriented business! Todd walked us through some tips prior to charging us for a visit. Although, it did work we still had some other electrical issues going on so I called him back for an actual service call (AFTER HE HAD ALREADY FOLLOWED UP, WHICH IS RARE ESPECIALLY WITH NO ONE FROM HIS COMPANY EVEN HAD BEEN OUT AS OF YET) he was very professional, responded and arrived immediately, and fixed the issue within a timely manner. I had 2 other people recommend this company and I am thankful that I called and you will be too!!!

We needed electrical work for some lights in our kitchen and I was able to speak with Erica and get an appointment that same day. They were the most responsive company I spoke with and gave the most fair price. I would definitely use them again!