Best Electric Water Heater Inst… in Phoenix AZ

Sad because I really wanted to use a vet-owned business but....never received a response after sending a message through Yelp AND leaving a voice message when no one answered the phone during the day I called.

Gave a call in an plumbing emergency and got a quick response on a holiday weekend.
Doug stayed and helped me through a tough spot.
Recommend!

We remodeled 3 bathrooms (this was our first remodel) and were very nervous about the process.  We interviewed 5 contractors and Danny's quote was by far the most detailed.  He and his crew of wonderful guys worked 6 days a week arriving at 7 every morning.  They did their best to make us feel comfortable while they worked and made sure to clean up each day.  Their work is exceptional and we are thrilled with the results.  If you want someone who is easy to communicate with, okay with last minute changes :), highly skilled, and punctual....Danny is your guy!!

My pregnant wife scheduled Bob to come over to have a look at my house so I could go over all of the things we wanted to do (move some walls and add an office and a closet and update the kitchen etc). Bob arrived and greeted me with a long story about how another customer's pug bit him on the genitals before we even said hi to each other.

I moved past it and started walking him through our house trying to show him the things I wanted to do. He apparently doesn't have very good spacial awareness because as I was explaining the moving of walls and doors, he never fully grasped the concepts - he was unable to visualize what I was talking about.

Three other contractors at this point had gone through the same tour with me and took measurements and made drawings and took notes. Bob did none of that. As we were going through the kitchen, he stopped me and asked if I had an interior designer who was going to draw up plans. I told him that my wife set up our meeting and that I thought I was just going to go over the basics of what we wanted and explained that a couple other places had taken measurements and whatnot as we went along and presented their plans/designs based on my explanation along with an estimate.

He started getting aggressive really quickly - which baffled the shit out of me - and started talking to me about how he could measure [my kitchen counter] and be 2 inches different from the other guy and come out with a bid that was $10,000 more. I mean, I am pretty sure that all tape measures are based on the same standard units, so... otherwise they wouldn't be used to measure things, right? I didn't say that, but it was a really weird thing to say to me.

At this point, I said I totally didn't expect any sort of set-in-stone budget or drawings or anything - I did start reiterating that I just thought he was going to come over to get an idea of what I wanted and we would go from there, but he interrupted me to say if this is how we're starting off, then it's best I just leave or something to that effect, and starts stomping towards my front door. I say what? why? I didn't do anything to you... why are you...? And he slams my front door behind him and then slams my front gate and then slams his car door and then revs his thirsty truck engine and then turns around in front of my house and then spins his tires to drive away... Minutes later, he cancels the calendar invite like a psycho.

I'm REALLY glad he left. Better he left now than in the middle of a job. He's SUPER unstable. His giant truck is covered in Americana and flags and eagles and stuff from what I could tell - maybe he could tell I'm an anti-war socialist from the cut of my sweatpants. I can be difficult to work with at times, but I know when I'm being difficult and when I'm being super nice and easy going - if this was my fault, I would admit it. I did nothing that I can think of to set him off. Best I can figure is he saw a Bernie Sanders sticker on my car or doesn't like cats or - most likely - he realized he was completely in over his head with our project.

Maybe all he can do is patch some drywall or manage someone while they lay tile. It's just a bizarre and totally unprofessional way to decline a job. I never swore at him. I never said anything sarcastic or rude. I didn't talk down to him... I assumed he knew more about what he did than I did and admitted that my wife set it up and I was just doing what I thought I was supposed to do (which was to say things like I'd like to move this door over here and get rid of this wall and open up this room to be an office - hoping for some guidance.

This part is supposed to be sort of fun. Planning stuff out. It gets harder and more tedious and you get more impatient as the project goes along. I support veterans and local businesses, but this guy scared me, and if I knew it was going to go this way at all, I wouldn't have told him where I live or had him over to my house. I would advise you to do the same unless you just need to patch a wall or something simple maybe - just don't come to him with a larger project that involves any sort of vision or dialogue. I'm just thankful he didn't kick my animals on his way out. Hopefully he didn't vandalize my car - gonna have to review the security footage.

(Edit - I don't think he did anything to my car, but I got him on my security cam storming off and slamming my gate and also talking about getting bitten by a dog before we even say hi.)

Doug is everything you look for in a small business owner. He responded quickly to my request for a quote and was very up front about stating that he wanted to see the work before quoting a price - that alone set him apart from all other businesses I reached out to for our work. During the quote visit, Doug not only looked at the security door I needed his help in removing, but he also gave some great advice on how to make the patching work we were doing on drywall holes look better. I hired Doug to handle the door and he worked hard to meet my scheduling timelines. I have already referred another friend to him and will continue to do so without reservation.

Danny and his team are amazing.  Most importantly, they do great work.  They are also on time, customer friendly, and always cleans up after themselves daily.  We couldn't be happier with our bathroom reno and our experience with Solid Home Renovations!

I wish I had a better experience to report here. I sincerely hoped to recommend this contractor but am unable.
We were sold on a lot of things, few of which ended up being accurate. One of the most disappointing was being told they use Vets. Based on my experience this ended up being untrue, unless they were veterans of Mexico's military - I didn't ask that. 2 of the 12+ people that walked in and out of my home were Vets. One was the owner's brother. The two Vets were supervisors and worked a combined 5 or 6 hours over a 2 week period. Don't bank on them bringing vets in to do the work. That was essentially a sales tactic and it felt deceitful.
The team they bring in is very nice but speaks little English making communication challenging. We were told to have everything moved and ready by 8am on a Monday but no one showed up until we called, then they came at 10:30. They ripped the floor out in two hours and then said they forgot their tools and had to leave. They didn't come back. I also heard they hadn't been paid from their last job and feel that was part of their hesitation to do more than destroy my floor and leave for the day.
The next day no one showed up again and we had to call for a status update. When the crew finally arrived, they worked for 3 hours and told me they forgot their tools and had to leave. That leaves me to question the work overall ethic here. 16 hours of work time available Monday and Tuesday yet they only utilized about 5.5 hours total. Not the best start and the Super was rarely here to check up on things.
We had to pay for the dumpster and it was hosted in the driveway. However, every day we found someone else's house trash in there - someone else's construction garbage was being dumped into the container we had to pay for under contract. Why was I renting this for his other clients, or why didn't they inform us that is was shared? It was very unusual to me, to have trucks bringing garbage INTO my neighborhood and dumping in my driveway receptacle.
Next, the tile chosen was the faux wood planks. They blotted the planks in 3 places and set them. Once dried we easily ran knives underneath the tiles to show them the enormous gaps in coverage. Only 60% of the tile had thin-set and the potential for cracks over the next 5-10 years is huge and upsetting. We went to two different tile stores and without leading them into an answer asked them how to best lay such tiles. We asked if running silverware underneath the laid, dried tile gaps was in any way an acceptable coverage method and they said NO NO NO. We brought this up to the contractor. He said they were wrong and just trying to sell us something, although that wasn't remotely what transpired. I told him the back of the thin-set bag even says to cover the entire tile and asked him to show me anywhere else, online or in a store, that I could verify his method of 60% coverage. He stumbled and was at a loss without an answer. It appeared he was caught cutting some serious corners. They ripped up one room of tile to re-lay it. The others couldn't be done without us spending a ton of money to correct their approach to partially thin-setting tile. We would have to replace a living room of already laid tile. The fixed the dining room instead and told us they would change their method to complete coverage.
The kitchen counter came in, too. Unfortunately at some point when this installer was bringing it in and out (and in and out) to cut it down, it was scratched. He installed it, left it dusty when he said he was done, and split. As soon as I sprayed it down to clean it I saw the scratch, which looks to be from the teeth of a blade such a a saw. When we presented it, we were told it was already there and they can't do anything about it.
The toilets were also replaced and had hair intwined within. Eww.
The tile grout purchased was the second from the darkest available but when applied and dry, looked light tan and white in some places. It looks nothing like what we ordered and doesn't match the tile.
They tiled up to the bedroom carpet and left that carpet unattached. When we were in the final walkthrough trying to finish up, we reminded him to tuck that under so no one rips off their toes on the lip of the new tiles. We were told, "We don't do carpet." That's not how it was explained prior to signing the contract.

I honestly could go on and on like this. It was one thing after another and when we asked for corrective actions we hit a wall. It took long conversations to make them understand that long-term quality counts. They corrected some things and provided minor financial relief for the 5 day job taking 14 days with layers of mistakes. That was to pacify us and it worked. We wanted them OUT before they messed up more. However I feel the public should know about the potential issued involved with this contractor. I did not have a good experience here and have difficulty recommending without serious oversight of the work done.

Contacted Danny through yelp, got a rough estimate and scheduled an on-site meeting for a more in depth view of our master bath remodel. First I must say, I'm particular to whom I contract with and punctuality can typically be a first impression indicator. You don't have to be 10 minutes early, just be on time. Danny scheduled a time due to his heavy workload, and he stuck to it. My wife and I met with him, discussed our options and decided to hire him to replumb our entire shower. Keep in mind, not because he was the cheapest, but because he spoke with confidence, understood what we were asking for and knew how to knock it out.  We added a second showerhead, 3 way diverter, capped a drain and moved and centered a new drain. Danny is meticulous, and left our bathroom clean and free of any construction debris. Kudos to these guys. I will absolutely recommend Danny and his crew to anyone looking for plumbing work. And now when some asks about a plumber I'll say, "You're in luck, I've got THE guy." Lastly, we went through several "contractors" looking for someone to do this work, however without a doubt, Danny is THE GUY you want doing it.

Doug helped me install a ceiling fan. He was able to accommodate picking up the item for me as well. He was very responsive and reliable. The service was prompt and everything transitioned smoothly and the installation comes with a one year warranty which is nice.

BEWARE: I hired David with Mohave Leveling to level an addition on my mobile home and add additional supports underneath. He requested a deposit of 20% for materials which is always a risk but I proceeded and sent the deposit. Once he received  the deposit He immediately disappeared, would not respond to countless calls and texts. At the time of this review he has still not responded or made it right, if he does I will edit this review

BEWARE: I hired David with Mohave Leveling to level an addition on my mobile home and add additional supports underneath. He requested a deposit of 20% for materials which is always a risk but I proceeded and sent the deposit. Once he received  the deposit He immediately disappeared, would not respond to countless calls and texts. At the time of this review he has still not responded or made it right, if he does I will edit this review

BEWARE: I hired David with "Mohave Leveling" to level an addition on my mobile home and add additional supports underneath. He requested a deposit of 20% for materials which is always a risk but I proceeded and sent the deposit. Once he received  the deposit He immediately disappeared, would not respond to countless calls and texts. At the time of this review he has still not responded or made it right, if he does I will edit this review