Best Outdoor Lighting Installation in Phoenix AZ

Scheduled my appointment a week ago.  I received a confirmation email and text shortly after speaking to them.  Normally a company will call or text the day before just to confirm the schedule appointment.  I didn't receive one.  The day of the appointment, I called 45 mins before my scheduled time to confirm.  I was told they would reach out to the worker to get an ETA.  I also texted to confirm i was still on schedule.  My return text says "I will be arriving  closer to 10am.  The time stamp was 9:36am.  At 10:03 I received a call from the technician saying will be another 30 mins, just got out of bed and had a stomach ache.  This guy sounded very unprofessional.  He says i can still come, will just be later.  Continued talking in his miserable, not feeling good tone.  I asked if he was sick? he says just a stomach ache.  So unprofessional.

They put two holes in our ceiling and took them almost 2 months to fix the damage, when asked for some compensation for having to clean all our clothes for two days that were cover in insulation, and all the hassle they put us through they gave us $100 off the $32000 bill and wanted us to pay over their web site that charges 2.9 percent for using the card.
Management could not even call me, they had their billing department do all the calls. Oh they also told my wife that they feel we have been compensated because they fixed their damage they did.