Best Roof Installation in Phoenix AZ

Aneva did the ground installation of the solar panels for us last summer. Yep, their crew worked smack in the middle of it. We do appreciate  all the work the kids had done and it looks awesome and also produces  a lot of energy.
We picked Aneva for the following reasons:
1. Sales guy Mark G is a pro. He looked at our house, consumption and offered a solution that fit us specifically. We did not even think of ground installation but it did turn out to be the best fit for us. When you have an expensive clay tile, installing solar panels on them is not an option- contrary to other contractors belief ;)
2. Crew is wonderful and worked their buts off in this heat. I had to work a lot and was not up to supervising but they really did not need to. Their PM even stopped showing up- but I am sure he would if you prefer more hands on experience.
3. We are getting a Lot of solar even though a tid bit of panels are in a shade in the morning. Aneva has a design person who works with your sales guy to come up with the great design for placement based on the lot or house.
Couple of things to share - hopefully informational and some are general solar related ;)
1. If you want solar and want to finance - use anything but solar financing.. it is predatory and usually comes at 20% upfront fee( yep still legal). We were explicitly told about it by the other bidder but would suggest to Mark to include this bit of info in the discussion.
2.probably would have done a bit more communication upfront as we had no idea what went into plans, approvals until I asked a day before the work started. It turned out great anyway;) and I would rather be hands off than on. bottom line is if you are more of a control freak - your sales guy and front desk are super responsive so just ask them.
3. Whoever was depositing checks along the way (4 payments I believe ) was above replying to emails. Again that's why Mark and front desk are there to help
4. Aneva has a special clean up guy!!! He is awesome and takes care of everything that PM could not
5. I think it takes some time to figure out but generator is really helpful on big ground jobs. Our outlets were not able to carry the needed load. So the crew rolled in one.
6. We had to replace the electric panel and the crew did it wonderfully. But picture having no electricity/ Wi-Fi for half a day in AZ summer...
7 Solar install is still quite expensive but electricity costs from the grid are not going down either. Although we are not completely independent we do enjoy with Aneva's help ;) -generating solar power, paying at this point almost nothing to APS and occasional enjoyment from virtue signaling to all the Prius and Tesla drivers ;) oh yes, and the fed tax refund too

Exceptional customer survive. Quick response, and scheduled me within a week. They arrived exactly when they said they would and completed my project quickly and perfectly. Highly recommend!

Contacted them October 17 for a quote, responded back on October 18 saying they would contact me in 24 hours. October 20 messaged again saying no one had contacted me. They apologized and said someone would contact me that morning. Finally contacted me this afternoon,October 25, asking if I needed service. I told them no because I went with someone else. It shouldn't take a week to contact someone for a quote if you care about business. Apparently they don't. I'm most upset that they couldn't contact me at least to say they were busy or give me some excuse. Would never use.

A great and positive experience from beginning to end. John, the salesperson, was available at MY convenience and never pushy: he explained as much as I could absorb and then answered questions several times after. The positive communication continued throughout the project, even when we were waiting for permits (Angela would call to say "no news, but we're monitoring and will let you know!). The onsite work was done by polite, well-mannered (no debris left, very friendly, willing to answer questions and made sure we weren't inconvenienced). System has been up for about a month and, because of the monitoring system, I can see what is being generated by our system. VERY GLAD we went with Rooftop and I would HAPPILY recommend them to anyone!

When I was researching solar companies to hire for my home I found Solar Shark to be the best one out there as far as service , panel quality, craftsmanship, and customer service. I have a busy schedule but they made meeting with them easy and convenient through a comprehensive and step by step virtual presentation. I felt very comfortable with the entire process of understanding how solar works, their product quality, the savings that are enjoyed with solar power, and the fact they had a solid organization I could rely on.

James F
Phoenix

Fast and expeditious service to repair/replace missing roof tiles at a reasonable price. Company found on Yelp

We've been in the market for solar panels for a bit and have been doing some research prior to meeting with sun valley. We decided to go with a couple of bids and then decide what we wanted to do. Tara was amazing as the sales lady and was very informative and helped us understand her bid in addition to the competitors bid helping us see pro and cons of both! We loved that she wasn't pushy or bad mouthing others and truly wanted to see us understand and get what fit our families needs. Once we signed the contract, we were put in touch with Brenda who was amazing as well. Her communication throughout the process was exceptional. The installation crew was extremely punctual, cleaned up and were friendly. They then send another crew out for the automation part and he again was very friendly. Finally, Brenda made sure we were happy and had everything we needed and then Tara comes back to go over the system and explain it all. Just a wonderful personal touch from the beginning to end and very pleased with them. Highly recommend them for your solar needs!

We purchased our home in Arizona last year and we weren't considering to purchase solar - as it was an added cost.  But Raymond sat with us more than once to explain the benefits and the rates for purchasing solar. Raymond processes a high level of expertise and you can tell that he loves his job!  He's not only selling you the best product, he's educating as well. If you care about the environment and you want to save money on your electric bill, let Raymond tell you about solar and you too can save!

Initial steps of evaluating and sales went more smoothly than I could have reasonably expected. Greg had honest answers to all questions and suggested a few questions that had not occurred to me. No overly-aggressive or unscrupulous salesmanship, just honest assessments of the pros and cons of solar installation. Strongly recommend this company.

Excellent company to work with! We worked with Edwin and Zach who walked us through a truly effortless process of solar installation. These two have been readily available for all questions. They took the time to explain pricing and logistics. The installation crew was equally amazing and efficient. Definitely would recommend for anyone interested in doing their little part to help the environment

No call no show to scheduled appointment. Wasted an afternoon waiting despite confined appointment.

The office we worked with was a excellent experience every step of the way and beyond.   Katy was and still is great to work with every time I reached out to her she was prompt on getting back to me answering my questions.  Truly she has the knowledge and customer care down.   Was a pleasure every time . I would highly recommend this company.   Scott Hughes

I have not had resolution regarding my referral bonus of $250 that should have been paid or at least I should have been given an understanding of when I could receive it, but so far been given the run around.  A sales rep from a company called Evolve was the initial person to sign me up.  Evolve is a "contractor" for Solar City. After the person I referred and I were up and running, I contacted my "rep" from Evolve. After being given the run around, no answer, I contacted Solar City.  I got no phone calls back over a period of a month of me contacting a person by the name of Quiana, I pushed it to the Supervisor level, speaking with Ian White.  He listened to my dilemma and agreed he would take my account and find out what was going on.  He did not call me back when he said he would, so I called him.  He looked at my account again and said he would email the same people again.  I req. that he please make a phone call.  He said he would and call me back in a few days, or by Friday, 4/3 to let me know what he had found out.   At 5pm Friday, still no call back!!!  I'm being given the major run around by both companies and I'm not happy!  Can you help this get resolved?  I am the only one making phone calls here and It's been since 2/21/15, today is 4/6/15, what is the problem!!!  

5/1/14 - I finally got my referral check after many failed attempts.  Thanks!  All of Solar City's customer service people are great, except many, many times they did not call me back when they said they would.  If that improves they w/have the 5's they will deserve!

I hate leaving back reviews but this one was a bit disappointing. 2 cancellations on back to back Fridays. They were good about calling the day prior and the morning of respectively. I was told family emergency for the first Friday and for the second Friday  technicians were both sick.  I know stuff happens but back to back cancellations is disappointing.  They haven't given me a follow up appointment.

These guys were great!! On time and professional would recommend this install company!