Best Full House Design in Phoenix AZ

Just had General Solar out to redo my pool solar. My old system was at the end of its useful life and was getting to be a headache to maintain.

Kent and Steve were very patient with me explaining the benefits of their product and what I could expect performance wise from a solar heater for my pool.

They showed up on time and worked diligently to get everything hooked up.

Could not be happier! Highly recommend

We found out that our inverter stopped working when we received a giant electricity bill. We then found out that the online monitoring system had stopped updating since May 2019. We immediately called Solar Topps for service and asked about why no alert was sent to us. The representative Victoria said "because they have thousands of customers now so they are not able to monitor actively." I thought the whole sales pitch was about customer service! Technician was supposed to come out today and my husband and I both took time off from work for this. After a day of waiting, NO SHOW and no one called us. Called the front desk and the lady said there was a delay and the tech would not be able to come today. I understand delay. But someone should have called us to reschedule. The front desk said she would do her best to have customer service (i.e. Victoria) to call us back but also emphasized that they close at 4pm. It is 3:51 now and the phone is not ringing. I will update everyone once I hear back from Solar Topps.

Update: No customer service called us back and the office stopped picking up phone at 3:58pm. A technician reached out to us at 4:01pm and claimed that our appointment is scheduled for a different date on his calendar. He offered us different time slots to pick from since we again needs to take time off from work. I hope he does show up tomorrow and anyone from Sollar Topps will call us back in the future to explain the company's inability to "actively" monitor the system.