Best Tankless Water Heater Inst… in Phoenix AZ

Left a message with Ron on Sunday to have him come out on Monday morning. He called us first thing in the morning and came over within an hour. We had an issue with our shower faucet continuously running and Ron had it all fixed/replaced within half an hour. He was honest and straight forward only replacing the parts that actually needed it. The pricing was more than reasonable and will refer Ron to all those we know. Couldn't be happier and Ron will be our go to guy when we need anything else done.

Had great availability, great pricing, and worked hard to get the drain cleared. Would definitely use again and recommend!

They are honest plumbers that do great job. We have been very satisfied with all the plumbing they have done. They have been in our house for different plumbing issues, water leaks, installing new faucet in our kitchen, fixing leaks and etc. they are very reasonable. Highly recommended

I have called them many times to work on my rental in Phoenix.  There friendly, with reasonable pricing,  they do a wonderful professional job.  Highly recommend them!!!

They came the same day, price was good and the work was excellent. Very nice guys Jessie & Casie! Thank you!

Kyle and Kevin with P&L were professional, on-time, masked, and worked with me through my gas line project to make sure everything was done as I needed.  They worked fast, and the end result is clean, functional, and exactly what I wanted.  I'll definitely be using P&L again for my plumbing needs.  Great company.

We recently got bad news that the old poly pipe needed to be replaced throughout the house, I had spoken with three different plumbing companies for second and third opinions when I decided to go with the zest guys. Will not lie it was not cheap but they started it the next day and swore they would be done in three days. On day three it was getting late and still had a long way to go. So the guys on site called in reinforcements. Next thing I know we had a swarm of plumbers on site. True to their word the third night we again had water. Would not wish this on anyone, but if it does these guys can handle it. Professional friendly and even patient with my questions.

Everything of course happens on a Friday!!! Now mind you this is not just a regular Friday, but it was Good Friday so my expectation on calling a plumber, let alone, having someone come out the same day is just absolutely unheard of right??? Wrong!!! Jimenez Plumbing is absolutely AMAZING!!! Their response time is phenomenal!!! I noticed a leak in my front yard on my way to work and called Jimenez Plumbing. I had never heard of them but noticed they had GREAT ratings! When I called I was greeted with a very polite, professional person on the other end of the phone named Sandra. Right away she told me she would have someone out in a couple of hours. Low and behold she sure did!!! Not only did Eugenio (the owner himself) and Felix show up but they fixed my leak and also did a little extra project for me while out there too. Their price is reasonable too!!! I will be recommending them to family & friends if anyone ever has plumbing issues!!! Thank you Sandra, Eugenio & Felix. I appreciate you all! Happy Easter!!!

We are remodeling our two guest bathrooms. Yesterday Dax and his colleague installed a new tub and shower valve in the downstairs guest bathroom. They were friendly, professional and respectful. They also worked quickly and even though it took longer than expected (no fault of theirs, the shower kit I purchased didn't contain a necessary piece that they had to run to the supply store to buy) they stayed until the job was fully complete.

Disclaimer: we are are still in the midst of the remodel so I haven't actually used the tub/shower yet. I'll update this review once we do and once the upstairs bathroom is complete as well.

My AC went out, called Goettl. The little punk came out, said I need a new system for 5k or repair my old one for 3k. Compressor went out, Freon will cost 1000 dollars!
Gave him his service fee of 79.00 dollars and sent him packing.
Don't call these salesmen. They are not techs!!!

Based solely on scheduling and not getting an estimate. I made an appointment to have a bathtub drain and a bathtub valve reworked and was told someone would be there between 9 am and 11 am. I received a call the day of the appointment at 10 am from a lady in the office telling me that the guys just left a meeting and my appointment was next scheduled so they would be there closer to 11 o'clock. I waited until 12 o'clock and heard nothing. After i left because i had other things to take care of i received a call at 12:15 saying they would be there in 30 mins. They showed up finally at 1:15 and i wasn't there because i had other things to do. My nanny answered the door and they told her that they would call me to reschedule because they missed their time frame. No surprise to me, they never did. Im not sure how good they are at actually doing the work, but scheduling and estimating definitely needs a lot of work.

An update from my original review: Rooter Hero reached out to me after seeing my review and apologized for any inconveniences.  They also tried to make up for my first experience with them being a bad one. The job i had them come take a look at has already been completed but I will give them another shot to earn my business and trust again in the nearby future on another project.

Don't call them!!!!
Scheduled a routine annual maintenance with coil cleaning.  After 5 minutes the tech said the unit needed to be replaced and never finished the service.  He spent plenty of time with the  pitch to sell a  7500 new unit.
I called a second company for a second opinion.  My condenser pan was clogged  - works great

Should have been addressed with the annual service. Further, when I called for a refund on the service, they were condescending and I got banned from calling them again;

F$%k these guys