Best Tankless Water Heater Inst… in Phoenix AZ

Every time we've called them for service, they've been out within hours of our call. After purchasing a water heater and water softener we didn't think the service could be better, until the air conditioner went out on a sweltering Friday night. They weren't taking new HVAC customers, because they were so booked up, but because we were water customers they squeezed us in. My husband called at 8 on Saturday morning, and by noon our tech Bill was fixing our unit. They fix what's broken, that's it. They don't tell you that you need a new unit unless it's a goner. $304 later and our 10 year old a/c was blowing icy cold air.  I adore this company, highly recommended, I've never had such honest, fast service in all my years of home ownership. Great job AHWA!!

I can only recommend Hays to anyone. They do an outstanding job, and everyone, from the customer service to the technician, is efficient, professional, and deliver a high quality job. I use them in the past and will use them in the future.

Thank you very much indeed everyone!

I have tried several plumbers throughout the North Valley, and these guys are the only ones I will go with now. They are prompt, polite, good at what they do, and most of all HONEST and reasonably priced.  We recently had a leak in our kitchen sink and they came out to investigate and found that our garbage disposal had finally bitten the dust. Because we wanted to choose own new disposal instead of having what they had in the van, we declined to have him install a new one just yet but would call them to install it.  We bought the new disposal then called them back, but unfortunately they were super busy so I called another plumber to come do it. BIG mistake...the other guys showed up and wanted to charge me 3x what Pro Skill had quoted.  I sent them packing and called Pro Skill back. Luckily they had a cancellation, so were able to fit me in the same day.  Love these guys. They have my business for life.

Had a leak from my master bathroom into my kitchen. I had Hansen come out and reseal my tub. They came out promptly. Gave me a quote, and then began work. The gentlemen, Jordan Seely, who came by was extremely polite, kept the space clean, and did an amazing job going above and beyond what I would have deemed as an acceptable job.

Thank you and will absolutely be contacting and using this local company from here on out when I have plumber needs in Chandler.

Great response and communication- Jason supplied a through quote at a great price and offered many options. Arrived on time and was helpful!

We found mold under some crumbling paint while prepping to paint a bedroom. Wanted to have someone come out and fix as we know how dangerous mold can be. Kyle came out, was extremely informative and alleviated our worries in terms of what needed to be done. Did not try to oversell or do unnecessary work. I would definitely use this company in the future and recommend to others.

Great service provided; punctuality, affordability, and professionalism!

Don't hesitate to call for your next AC services!!

I can't begin to say how grateful I am to have Hansen Family Plumbing as our go to plumbing service!    We dont have many issues but when we need something installed, fixed or repaired, Erik and his team have ALWAYS been OUTSTANDING!   Today we had the pleasure to meet Zack!    Zack and his working partner went above and beyond.   I wasn't home but he communicated very well with me.   I trust not only Zack, but any of Erik's team members to be in my home when i cant be there.  
When it comes to supporting the local businesses, this is one service i am 100% proud to say i use when needed.  
Thank you to Hansen Family Plumbing for always taking good care of our plumbing needs.  
(Is there a way to sneak in an extra star to give you a 6 Star Rating?). I would if i could!

My AC broke in the middle of summer and it was miserable, called them and they were so quick to help me.. definitely gonna save their number in case this heat kills my AC again!! Thanks guys

Sam seemed to be very knowledgeable and told us to not worry about a few minor things in our inspection report. He fixed 2 taps with leaks and our water heater leak quite easily. He also fixed a bigger leak by cutting through the dry wall. Since we did not know any drywall person in the locality, Sam was very helpful in getting us in touch with a person and also scheduling him to come in right after the leak was fixed.
The impression I got from him was that he puts customer satisfaction before anything else and has the most reasonable rates around. Will definitely use this company for any and all future plumbing and HVAC projects !

Some of the reviews im reading didnt even get service from them and the rest are hidden by some weird yelp algo. Theyre very responsive. Its hot in AZ they are trying their best. They dont deserve 1 stars because you had a a/c go out and you needed help right away.

They respond right away all the time even in evenings.

Destry P was on time, friendly, professional, helpful, and fast. He got the job done, explained things clearly, and gave us useful suggestions. I couldn't ask for more professionalism. Thank you.

They're friendly, quick, efficient, and get it done without issues...what more do you need from a plumber?

Our technician Brian was a good guy, he texted us when he was on the way and when he was close, and he was RIGHT on time, almost too fast. He was patient and understanding of our issues, he took the time to look around and analyze the situation and didn't look for more problems, if you know what I mean. Just spotted it, told us what we needed, did it, and that's all.

He took care of our clog and bad pipe and it was done in a jiffy for a decent price. I appreciated this company and what they did for us, good solid business, no issues whatsoever.

Like so many others before me, it's the same old story.  In a big hurry to come out and put in NEW UNITS and grab my money, but when it's time to stand behind their work...forget about it.  I have been dealing with Goettl FOR OVER FIVE MONTHS trying to get resolution on the HORRIFIC JOB they did installing units on my roof.  Because of their ineptitude the drainage was not installed properly resulting in damage to my roof, my A/C units, and the exterior of my building.  They keep saying their working on it, but they not only drag their feet, but they make appointments with me and don't even have the courtesy to show up or call!  The excuse today (Mind you after 5 months of trying to resolve) is that they are ordering parts.  Seriously?  I am so fed up that I am going to take this up with the Attorney General's office, the BBB, and the Arizona Registrar of Contractors (Lic# 282081 just in case you need it too!).  There must be some way to hold companies like this accountable for their actions...and I'm doing the best that I can.  I would look to other companies to perform AC installation or repair if I were you!  BEWARE!