Best Septic System Maintenance in Phoenix AZ

They charge you $150 just to come out to your house for a 10min overview when you wouldn't be calling them unless you had a problem...

Needed my sewage treatment facility serviced, scheduled an appointment on the weekend for a Tuesday service as I was not in a rush, routine pumping. Received a call Monday to see if they could come today, unfortuately I was not able to meet on Monday, was scheduled for Tuesday afternoon between 2 and 5 pm. Crew arrived just after 2pm, they did their work and were gone in about 45 min. Appropriate time for a routine service. No muss, not fuss, no smell.

Our septic tank decided it was full in the middle of night. I called left a message they got back to me in the morning. Said they were on there way to a job but would be here in the afternoon. True to there word. We were back working, they are very polite and clean up afterwards. I would use them again. Never had a septic system before (city girl). Now will be on a maintenance program every three to five years. They also showed me how the system works.

Can't be more pleased with the service.  Prompt call back,  up front honest pricing,  no surprises,  both the proprietors were knowledgeable, friendly and polite. On time almost to the minute

I had my older septic system inspected by a different company. They messed up the inspection report, first saying I needed a complete new system, then said I needed a new rear baffle. Waited almost two weeks for an appt with them, they had to find a crew that would actually go into the tank for repairs. I called several times and they said they'd call me back that day.  After the run around and waiting for what I thought was a dangerous repair, I called Sewer Time and spoke to I believe, John. Within the first two minutes of speaking with him, he put me at ease, his knowledge of systems and explaining no one has to go into the tank and no, I do not need a new system and his crew could come out and look the next day.
I called the first company to cancel any further search for a crew, they sent a proposal and said oops, we have you scheduled for the next week. John sent a proposal which was below the first company and for better work.
Sewer Time came out the next day, prepared to work. looked at my system, found an access door where the repair needed to be done, fixed the issue and upgraded my lids/risers all the while,  explaining to me what was going on.
Excellent work and communication by the crew. The only minor issue I had is that when digging with the excavator they hit a waterline, fixed one part of it, discovered after they left that there was another part broke.  plus they did not spread out the dirt left from digging.  Those are not big issues.
I highly recommend this company for their communication, letting you know upfront every step of the way, the pricing is great and work wonderful.  Wish I found them first instead of going with a bigger, well known name company.

HIGHLY RECOMMEND Cave Creek Septic Service!!! We had a major problem with our septic system just two weeks after moving into the house we recently purchased and are so thankful we found Ed and his crew. They are extremely thorough and take the time to answer questions, provided details, and even draw pictures to assist in understanding. We appreciate their honesty, quality of work, and exceptional business practices.

East Valley Septic really helped me out of a mess !!!!  My septic had backed up on a Sunday. I called other companies and was told the earliest would be Wednesday. Not acceptable. I called EVS and explained my situation Kelly took it to heart and told me he would try his best to get to me by the afternoon. He was good to his word and kept in touch with me all morning as to when he would arrive. He arrived when he said and went right to work on my issue. He also taught me important things about my system that I didn't know !!!
The service was outstanding and Kelly was so knowledgeable and professional I knew that I would use no one else !!!

This is an amazing company and if you are having septic issue, this is the place to go and Jake is the guy you WANT to talk to. There is nothing they haven't seen and they will fix your issue.

My story may sound familiar. Cave Creek has had its share of construction cowboys and my house and septic were no exception. My builder put in a proper tank but took every shortcut possible and the icing on the poo cake was the inspection port into the second chamber was knocked over when it was buried and just covered up. For 27 years, this chamber was exposed to falling dirt into the chamber.

I was required to have a septic inspection and since I had no idea what was at issue but after a quick call to Black Mountain Septic, Jake arrived on short notice. The precision bucket digs to skirt around existing irrigation plumbing was a sight to see. In short order, I had a man trap installed and a compliant septic system access.

This is the company to call for all of your septic issues.

Great job Sun Valley . Thank you so much . Lovely business to work with . I will be recommending this plumbing company:)

I have bee in the process of readying my rental home to sell and a few plumbing issues (among others) have come up requiring repair or replacement. A friend recommended Vitaliy at VITech and I have used his services twice in the last couple of months. Both times, Vitaliy was highly responsive by phone and showed up quickly and on time, keeping in contact with me by text regarding arrival time. Once he arrived, he took care of the problem quickly and efficiently. He was knowledgeable, straight forward, honest, fair and much lower priced than I expected! I highly recommend Vitaliy for any plumbing needs you may have!

I called Rooter Man late in the afternoon on a Friday because my sewage drain was clogged and backing up into various house drains.  I was promptly scheduled for a Saturday morning appointment.  Roy showed up right on time, even though it was pouring rain.  Once the rain let up, he used his snake to clear the drain, and then his camera to verify that everything looked clear.  This was a very stressful situation for us since we couldn't shower or use much water.  We were so grateful that we found Roy and Rooter Man.  I would not hesitate to call him again if we ever have a clogged drain of any kind.  Very honest, patient, and straightforward.  Great service!!!!

We are remodeling our two guest bathrooms. Yesterday Dax and his colleague installed a new tub and shower valve in the downstairs guest bathroom. They were friendly, professional and respectful. They also worked quickly and even though it took longer than expected (no fault of theirs, the shower kit I purchased didn't contain a necessary piece that they had to run to the supply store to buy) they stayed until the job was fully complete.

Disclaimer: we are are still in the midst of the remodel so I haven't actually used the tub/shower yet. I'll update this review once we do and once the upstairs bathroom is complete as well.

I am an out of town landlord and my rental had a sink hole in the backyard.  It took us a while to figure out how to get it fixed. After calling the city and being told they would have to pull the blue prints for the house to see if it may be an old septic system, and that would take up to 6 weeks to do.  They suggested I call a plumber. Called a plumber and explained what happened and they referred me to Coopers Sewer & Drain. Called Coopers and explained what was happening and was told they would send someone out to look at it. I believe the owner went out.  He called me from the rental and explained that it was an old septic system that had collapsed. When the house was put on city sewer the owners didn't take care of the septic system like they were supposed to.  I was seeing cha-ching cha-ching cha-ching.  I was not happy.  Coopers gave me an estimate that was MUCH lower than I had feared.  I said do it, they scheduled it for the next Thursday (only a few days away) and they brought in a backhoe and dug it out, added dirt, tamped it down and made sure it wouldn't sink.  The amount to fix it was on the low end of their estimate which made me VERY happy.  Today (almost 6 months later) you can't even tell there was a sink hole.  Coopers was very professional, kept me in the loop and called me for payment and took payment over the phone.  I highly recommend this company.

I had a really great experience with the company. They made the whole process super easy and gave me tips & facts on how to save and take care of our septic tank. JR especially was very informative, professional, and respectful. Looking forward to using the company again.

Frank, the owner, is very rude.  He did not behave in a professional manner at all.  I had some problems with the pump he installed and he got very defensive and acted as though it was my fault.  Instead of doing his job, he told ME to take the pump to the place where HE bought it.  (The amount I paid for the original job was very high, definitely not worth it!)

I would give them zero stars if possible. These people are highly incompetent and frankly, abusive. I called them to repair a valve well above the water line to my lift station. Due to my past experience, I asked the service tech to call me prior to leaving, or doing anything. I had specific pertinent info which needed to be communicated so as to not waste their, or my time.

Instead of doing that which a second-grader would understand, the tech never called. He instead went to the site and pumped the station. He performed an unauthorized and unnecessary service. Paradise Valley Septic then called and asked me to pay $295 for this operation! I told them I would be willing to pay, despite their lack of communication prior if they could explain the necessity of the operation.

Amazingly enough, they never addressed the very reason I called in the first place. If these people were surgeons I would have just received a tonsillectomy when my appendix burst!

An hour later the office staff called to state Bob, the manager/owner had asked if I would accept an $80 service charge.

I indicated I would if they could address the leaking valve within the next few days. They said that repair would be $250.99. I agreed and they scheduled the appointment for 8:00 on Thursday at 3:30 PM the previous day.

At 9:22 on Thursday morning I called again as they had not shown. I was told Bob had just arrived back in town and had; flagged the account for non service due to non payment . Amazing!

I have a credit score and over 800. This place didn't even do me the professional courtesy or contacting me. I had to contact them when they were a no show.

I have never experienced this level of idiocy in any business in my 47 years on the planet. To make matters worse, they're abusive.

Soooo, here we now sit, stinky, with stacked dishes, and rancid toilets due to these pros. Way to go PV Septic.

My advice, run fast and run far from these nincompoops.