Best Range Repair in Phoenix AZ

Not helpful. We booked a time for a rep to come out because we want to replace both our septic tank and our leach field. Instead of coming to our home, the rep called at the appointment time and gave some info, but ultimately wouldn't come to our house or answer any specifics unless we booked a $3500 excavation of our current tank.

Update - adjusting my review - they did call back later and say they would send out a tech to look at our yard. We decided to pass.

When I called Rooter Ranger to unclog my kitchen sink I was first impressed with the professionalism of Casey and Justin when they arrived. They asked me appropriate questions and listened as I explained the history of my issues with the drain. After several attempts to unclog the drain with a snake Casey determined that there was a severe blockage and that he recommended using a camera to identify the problem. Of course I winced at hearing this but after he patiently put up with and answered all my questions I agreed.

Jarrod came with the camera scope, again very professionally, and they went up on the roof to access the pipes through the vents. After looking at the video of my sewer pipes it was evident that we had a big problem. Total blockage at the juncture with the main sewer line. The good news is that we found the problem but the bad news was that it wasn't going to cheap to fix. It required excavating through our floor and foundation about 4 1/2 feet. But the veterans discount helped a lot and we agreed on a price.

Quinn showed up with Jarrod the next morning. Once again, a very professional and polite young man. He taped down protective matts on the floor and covered our furniture and cabinets with plastic. Then he went to work. I mean he worked so hard. Hours later from deep in a whole in our kitchen he showed us the totally blocked pipe. Crap was piled up in there for two feet and the pipe itself was almost fully collapsed.

At the end of a long day Quinn had replaced our entire kitchen sewer line and reconnected two other connecting pipes, refilled the dirt and poured new concrete. It was really something.

From the very beginning I had a good feeling about this company. It was Casey and the way he presented everything that made me feel comfortable. The smartly painted trucks and uniforms helped with the first impression too. Frankly, after living in the same house for 30 years and needing plumbers many times, I've never had such a positive experience. So, honestly, for all that I wrote above and more, I'm giving Rooter Ranger 5 stars. Because they earned it. And now I have a new go-to plumber. Thanks guys!

Fast. Prompt. Courteous.  I called mid morning...they answer their phones!  Amazing..no voice mail no automated craziness, a real human being!  They took my information and with-in one hour I had an appointment for the same day.  Daniel the service technician showed up on time as promised by the company.  Daniel was friendly, professional, took care of the problem quickly and efficiently!  I will definitely refer them to everyone and if I need this type of service again they will be the first company I call!  Thank you!!

I was in a very tight spot this week, trying to close on a home and needing an emergency septic tank certification. Mike and his team came out and were done with the work within 24 hours of our first conversation. I couldn't ask for better service. Also very friendly team, and the report was delivered later that evening. Many many thanks.