Best Air Infiltration/Leakage Evaluation in Phoenix AZ

First off I would like to thank Ideal Energy for all their expert advice and professionalism.

Alex came out to visit with us and did the audit on our house which was built in 1978. It's a block style home and getting older so it's not very efficient. Alex spent a good 2 to 2.5hrs doing the audit. During the audit I asked if I could follow him around to see what they were doing and ask questions and he strongly advised I do that. He certainly educated me along the way about several questions I had. He explained what upducts are which I had no clue as there are 4 of them installed through out my house. Here for the past few years I would open all the windows in our home when we ran our swamp cooler. It was annoying having to always open/close the windows and it would also let a lot of dust in the house plus it's a security risk where a burglar could easily open the window and come in our house. Alex explained the upduct and how it works and no longer do we have to open our windows when running our evap cooler.

After the audit was done Alex crunched some numbers and came back out to visit with us going over the results. He had several options for us, breaking down several quotes from all the work to be completed and others being just the major/most cost affective. We opted to do 3 of the 4 recommendations. They were to seal all the duct work in our attic and all the registers in our house. Add more insulation in the attic to move us from an R22 to R38 value and lastly to get rid of our money hungry 1hp pool pump and install a variable speed pump. Once we signed the contract Alex and his crew came back out to complete the agreed work.

It took them 2 half days to finish the work as it June when they were doing the work and very hot outside. The crew was very professional, knocked on doors when needing to enter the house. Cleaned up very well after themselves etc. They allowed me to ask all the questions I wanted and they even pointed a few things out that were changed. I felt confident they were doing a great job.

Once the work was completed they ran another blower test on our house to verify the results. Everything came back PERFECT. Our house is much much more efficient and comfortable to be in. We had several hot spots in our home including the master bedroom which was always a good 5-7 degrees hotter than the rest of the house. The new/additional insulation really made a huge impact with how our home feels on the inside. The duct work sealing also made a huge difference. Sitting on the couch in our living room I could never feel the air conditioner blow on me through the vent. Now I can easily feel it and i'm sometimes in search of a blanket even though its July right now. Alex explained how leaky our ducts were, he said if we were to imagine a 17 hole in our duct work, thats how big of a hole we had if you add up all the leaks we had. AS you can see by fixing the leaks, we now have a much larger volume of cold air coming into the house instead of our attic. In return this will and should save us significant amounts of money. I know for a fact the comfort of being in our home has changed a lot. It always felt hot in here and never the temp our thermostat showed. now it feels perfect and we enjoy being in the house.

I highly recommend Alex and Ideal Energy if you are considering getting an energy audit done and wanting to make your home more efficient. They returned phone calls and emails promptly during pre-sales, construction and post sales.

Andrew was on time and very professional. He explained everything that is to be done in plain terms. Found some problems that need to be corrected. Laid out three systems with prices, and what rebates are included. Excellent company representative.

This is my second review of Preferred Air! I still think they rock! My AC died! Time for a new one. They gave us a recommendation for a unit they said the owner had installed at his own home which was thousands less than other units. It was two days before they could install, however they gave us two free loaner window units which they came and set up for us in the meantime. When they came out for the install, we needed a small drywall repair which was anticipated and they had the repairman out the same day. They followed up the next day and one week later they came to the house for a follow up visit to ensure we were up and running optimally. This company was so impressive all their team members are awesome and helpful.

Many years ago with my last AC install, the company that will remain nameless left a huge drywall hole and didn't patch it or have a recommendation for us. We also had issues with their company extended warranty which they stopped servicing. They sucked! Post sale support was terrible! So for a complete soup to nuts solution with top notch post sale service go to Preferred Air. You will be happy you did!

James and Tyler came all the way from Phoenix into Mesa to help my air conditioning  needs. My commercial building needed an AC inspection for an annual review. These guys took their time, they've been here for an hour and a 1/2 . They documented everything with lots of photos . I'm gonna use every one of these photos to document to my property owner the poor condition of my AC unit. I had no idea my air conditioning, coils , condensers, and duck work were in such bad condition.  The property owner had their own air condition company come out Which was completely biassed helping the building owner out. When you see the photos it might make you sick. I can't wait to have them come back and clean everything and I really can't wait to give that bill to my building owner. Everything over $750 is there bill.

I am so happy they are also non commission. They are now going to my house In a few days to do my home air conditioning service check. I will never use my prior air condition company again after poor swrvice. I can see the reason why convenient home services has such awesome 5 star reviews.

My home air condition service is working OK but it can definitely be working better, after good thorough air condition cleaning and coils being cleaned it will be more efficient.

Luckily we don't have any leagues in our air condition system but will find out when they come out for a review and they will take lots of photos. I love that dare not trying to show me or sell me something without documented proof. That makes my day.