Best Drain Installation in Phoenix AZ

Our home warranty company sent Joe Streckfuss Plumbing to my home based upon a service request submitted for water damage in the water closet. The technician seemed to be very arrogant and claiming that as an expert he knew exactly what the issue was after only a few minutes. Rather than ruling all out potential contributing factors, he immediately presumed the issue was with a shower drain. My wife and I disagreed with his assessment as the shower has a sloped concrete slab and design forcing water into the drain. His rationale presumed that water would actually be working uphill and leaking outside the shower pan which is impossible. Being skeptical and not feeling great about the service call, we contacted another plumber within an hour of him leaving our home and outside of our Home Warranty. After careful consideration and actually looking at the entire area it was determined by the new plumber that the toilet in fact was the culprit.

To make things even worse, during the initial consult from Joe Steckfuss Plumbing they inferred that in order to truly remedy the situation I would need to completely rip out my custom shower and enclosure offering me a free estimate. Rather than pursue this route and drag in not only my Home Warranty company further or my Homeowner's Insurance, I decided to fix the issue with the 2nd plumber.

In summary, be very leary about using this company as not only were they trying to push a new shower remodel through insurance that clearly didnt need it but moreover if they had spent the time to fully assess the issue they would have ruled out the toilet as a potential culprit. So much for the arrogant expert they sent over who claimed to have my best interest and that of my home in mind.