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Joe Streckfuss Plumbing

Joe Streckfuss Plumbing


11340 W Bell Rd Ste 131 Surprise, AZ 85378

Description


Our company services all your plumbing and gas needs. From a clogged toilet to upgrading your bathroom.

HISTORY


Established in 2010.
If you are confused on our star rating..so are we :) Please scroll down to the bottom of the review list and notice in small grey print the other 5 Star Reviews of ours that are not listed or is considered in the normal star rating. (along with various people claiming to be customers) Visit the Better Business Bureau web site, Home Advisor, and our webpage to see other top rated recommendations of our company. For HISTORY of our company visit our webpage under 'About'

ABOUT BUSINESS OWNER


The company owner and founder comes from a family of professional plumbers. Growing up along side of this family profession, Joe Streckfuss brings 20 years of experience in the plumbing field. It has been his goal to be able to offer his customers exceptional service based on quality products, reliable service, and reasonable prices. Our technicians will walk you through the job every step of the way to ensure your full satisfaction until the work is complete.

SERVICES


Reviews


Jim W.
Jim W.
11/01/2019 12:00:00 SA
Kudos to Joe Strectfuss Plumbing, LLC as we just had the recommended Green Fusion Water Softener System & Ultima 5 Stage Reverse Osmosis System installed in the garage and under the kitchen sink.  
Jay the installer was easy to work with and did a great job on the installation and instructing us on how to operate and maintain the units. We got the double stack water softener unit as it takes up less space in the garage.  Jay also installed the required water softener loop in the garage, as our house didn't come with one.  In addition we had the refrigerator plumbed to the reverse osmosis system.
No more hard water!  We couldn't be more pleased!  Thanks Joe & Jay

Marc W.
Marc W.
01/12/2021 12:00:00 SA
Our home warranty company sent Joe Streckfuss Plumbing to my home based upon a service request submitted for water damage in the water closet. The technician seemed to be very arrogant and claiming that as an expert he knew exactly what the issue was after only a few minutes. Rather than ruling all out potential contributing factors, he immediately presumed the issue was with a shower drain. My wife and I disagreed with his assessment as the shower has a sloped concrete slab and design forcing water into the drain. His rationale presumed that water would actually be working uphill and leaking outside the shower pan which is impossible. Being skeptical and not feeling great about the service call, we contacted another plumber within an hour of him leaving our home and outside of our Home Warranty. After careful consideration and actually looking at the entire area it was determined by the new plumber that the toilet in fact was the culprit.

To make things even worse, during the initial consult from Joe Steckfuss Plumbing they inferred that in order to truly remedy the situation I would need to completely rip out my custom shower and enclosure offering me a free estimate. Rather than pursue this route and drag in not only my Home Warranty company further or my Homeowner's Insurance, I decided to fix the issue with the 2nd plumber.

In summary, be very leary about using this company as not only were they trying to push a new shower remodel through insurance that clearly didnt need it but moreover if they had spent the time to fully assess the issue they would have ruled out the toilet as a potential culprit. So much for the arrogant expert they sent over who claimed to have my best interest and that of my home in mind.

Santa C.
Santa C.
5/27/2021
Absolute joke
Scam artist . They will only do the bare minimum warranty and will try their hardest to have it not covered so they can charge more . Not one plumber among them .

Dawn W.
Dawn W.
9/19/2019
Our home warranty company sent Joe Streckfuss Plumbing to our house because we were getting hot water in every faucet despite attempting to adjust the temperature. The guy who showed up seemed half asleep and very uninterested. He diagnosed our problem as summer in Phoenix. When we called our home warranty company again because the problem was not fixed, they checked with Joe Streckfuss Plumbing, but they refused to come back saying there is nothing they can do in the summer in Phoenix. So, fortunately, we were given a second opinion and with one look at our water heater, Big G plumbing diagnosed and fixed the problem (which was a defunct mix-it valve).

Edit to add: Joe Streckfuss Plumbing's response to my review is not accurate. Our hot water heater was definitely NOT turned way up and they were not called out because our water was too hot it was because we were getting hot water even in cold lines. I called to ask our home warranty company to send Joe Streckfuss plumbing back to our house and we were told by our home warranty company that they refused saying there is nothing more they can do so our home warranty company offered us a second opinion.

Chuck B.
Chuck B.
8/13/2021
We discovered what seemed to be a leak in our shower wall.  We called Streckfuss and they sent out a technician to evaluate the issue.  He arrived as expected and checked our shower and ran the shower to determine if there was indeed a leak.  He didn't find one readily and indicated that it was probably in the wall and we would have to do a complete tear down and replacement.  Remember, he didn't discover a leak he just said that we needed a teardown.  He then stepped outside and called the office and returned with a quote.  His expert evaluation and discussion with the home office indicated that it would cost somewhere between $5,000 - $7,000 to teardown the shower, find the leak, repair the leak, and install a new shower.  We were shocked and told the technician we would get back to him.  We chose to call our Homeowner's Insurance for advice.  They suggested calling a second plumber and submit a claim if there was and issue.  We called a second plumber who came by and checked the situation and determined that nothing seemed to be wrong.  We explained to him that Streckfuss said it would require a teardown to find the problem.  The second plumber was skeptical and said give it a couple of days and let them know if it happens again and they'll come back to check.  The issue did not return and has not returned in three years.  Our shower is fine.  Our insurance company thanked us for getting a second opinion.  After reading other reviews Streckfuss seems to take this route with many of its customers.  Sad to think this is a standard operating procedure.

Aalili G.
Aalili G.
5/22/2021
Very fast service. Job was completed as promised. Wish I would have known there was a 2 hour minimum charge beforehand. Could only get a receipt Thru email and my technicians phone wasn't working that day.

William B.
William B.
10/22/2019
Great Family Owned Company! Highly recommend Joe Streckfuss Plumbing!

Moni L.
Moni L.
9/19/2017
Haven't even used their service and I am highly disappointed. Recommend from my HW. No showed two days in a row for a plumbing repair that has caused my kitchen to be out of service for 2 weeks. Would not do any work until the pipe was exposed. Didn't even offer to give us a quote to open the wall since the warrenty only covers the pipes. I would never recommend a company that doesn't communicate or keep appointments especially when families have to take time off work.

Brad D.
Brad D.
03/08/2018 12:00:00 SA
This guy is a Goddamn idiot.
He did tried to turn a shower into a bathtub and absolutely screwed the whole thing up.
Save yourself a headache and find a different company for the job.

Jennifer F.
Jennifer F.
07/03/2019 12:00:00 SA
I was referred to Joe Streckfuss through my home warranty. Within ten minutes of getting off the phone with my warranty company, a representative had already called me to set up an appointment for just two afternoons later. The technician called when he was on his way, and arrived within the window they provided me with. Once here, he was very courteous and personable, and was able to quickly replace my garbage disposal. I don't recall his name, but he was awesome!!! I am very pleased with their service. Thank you!

Terry L.
Terry L.
3/14/2019
They had originally come to our house because of the warranty company. Based on that we hired them to put in a filtration system for the whole house. The guy came out to review the job. No mention was made of cutting huge holes in our living room. Also no mention was made of the ongoing significant expense every few years to replace the filter tank. Imagine my shock when they showed up and told me about the holes to be cut. The job would not include fixing it. One hole is 2'x 1', the other 2'x2'. I had to insist that they at least place back the cut out pieces so the insulation and pipe wasn't exposed. They vacuumed the area they worked in but didn't wipe it down from the water and sheet rock.
Don't ever use this company
We now need to hire someone to patch the wall and repaint the whole wall.

Ken L.
Ken L.
4/23/2017
Excellent service. Tech arrived on time and completed two faucet replacements without issue. I highly recommend them

Garrett L.
Garrett L.
12/10/2019 12:00:00 SA
We called to set up installation of a gas line based on a quote we were told that price would vary only on permit.  Appointment was set for Friday 13 Dec and a worker arrived on the 9th of December to run a new quote due to their error which doubled the price from $800-1100 to a new price of $2200. Weren't even willing to negotiate on their error.

Iris J.
Iris J.
06/06/2020 12:00:00 SA
We had a problem with out tankless hot water system. Suddenly cold water coming out of the faucet while I'm trying to wash my hair. To the point where I am ready to give up on showering altogether. Called Joe, he came very quickly and said that the thing should have been serviced regularly. Didn't know that so, my mistake. He rinsed the thing for a long time, all sorts of deposits came out. Very reasonable rate, $80.00 if I remember well. They do live close to where I am so I guess it was a short ride. That didn't fix it though, called him again and he did the same thing. No extra charge. Still a lot of deposits coming out of there. He recommended lowering the heat setting a bit, which we did. Problem not solved, because of the fact that we didn't service enough, the thing was practically completely calcified. So we got a new water heater, he installed it, looks great, works great, I'm washing my (very long) hair again without worries. Oh, yes, and by the way, he repaired our sink in the garage, no extra charge, it was such a minor thing. And he gave husband a hand with the dishwasher that had a broken piece for which we had ordered a replacement. But it needed some trick that we didn't know. No extra charge. Thank you Joe and Rebecca, great work. Don't hope to see you soon, at least not for a plumbing problem, but we know you'll be there for us when we need you.

Michael K.
Michael K.
5/24/2019
Extreme professional in all aspects of service. This should be the plumber you can rely on. Prompt service.

M M.
M M.
01/04/2018 12:00:00 SA
We had five plumbing projects. Contacted three plumbing companies. Joe Streckfuss in the only one who would do all five projects without us having to buy some of the required parts and using other trade people to do various parts of the projects. Joe even saved us money on some of the items (sinks, faucets, shower heads). Did good work on all five projects.

Linda N.
Linda N.
2/24/2019
I had a leaking toilet -- called this company, they showed up on time.  The guy removed the toilet, cleaned up the pipes, replaced the seal, reset and resealed the toilet.  He was careful with his worked, cleaned up and haven't had a problem since.

Scott H.
Scott H.
11/27/2017
We had a leaking water heater on a holiday weekend. They were over within 2 hours! Fast, Friendly and they did a great job (and I am really picky). Would highly recommend them.

Eric W.
Eric W.
5/29/2018
Had a little home warranty work to replace garbage disposal and replace a toilet flush valve. Their technician was 2 hours past the 3 hour window they provided.  When he finally arrived his hands were filthy.  I understand he's a plumber but if your hands are dirty please do not touch my walls and light switches, which I had to clean.  When working on the garbage disposal, he asked me to help him which I found odd but no real big deal.  He didn't have the part in his truck for the toilet and said someone would be out tomorrow.  I waited the whole day and nobody ever showed so I had to call the office the next day where they thought the work was 100% complete.  Their technicians knew what they were doing but borderline unprofessional and clearly the office is not organized.

Dan D.
Dan D.
7/15/2017
I hired Joe for a complete replacement of my residential plumbing.  He did a great job.

Andy B.
Andy B.
09/01/2017 12:00:00 SA
Probably the best experience I have had with any service company ever.  I submitted a warranty claim for a clogged drain and the first company they sent had no idea what they were doing.  So I requested a second company and they sent Joe Streckfuss Plumbing.  The experience was unbelievable.  The plumber was a Army vet, was on time, had a terrific personality, had outstanding manners and it was clear he loved his job.  The first time he wasn't able to get it cleared with the equipment he had, but rather than give up like the first company, he said he'd come back the next day and try again.  And indeed he did.  Before he started he even explained how he thought he would fix it - essentially he spent time the night before coming up with ideas of how he would fix my drain issue and it worked.  He fixed the problem quickly!  I even had another plumbing job I needed done unrelated to this so I asked his opinion on it and he was very clear on how he would fix that issue when I decide to hire someone for that project.  If you are looking for a plumber this is who you should call.

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Hours



Mon 8:00 AM - 5:00 PM

Tue 8:00 AM - 5:00 PM

Wed 8:00 AM - 5:00 PM

Thu 8:00 AM - 5:00 PM

Fri 8:00 AM - 5:00 PM

Sat 8:00 AM - 12:00 PM

Sun Closed

Location


ADT Restoration location

Manager


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