Best in

I called John as a referral from an electrician I hired. I had a leak in my kitchen sink. This turned out to be an insurance claim and a major renovation. He was a bit off putting but was professional and I chalked it up to his personality. He did provide several recommendations, one for the mitigation and one for the counter top. He also said the countertop person can recommend the rest of the contractors I will need to do the full renovation.

So I did that. I called the mitigation company and they came for the water damage. While my space was drying I got on the ball and called the countertop guy named Steve, whom was very helpful. He informed me he is not able to do turn key, but told me he would make calls around to turn key contractors he trusts. He then provided me with a contractor that has been really amazing.

This project is taking time. Mostly because of things on order and various issues like that. At week 10, I needed to shut my water off and realized the shut off valve was no longer working. So I reached out to John because he told me I could call him and I trusted him.

This is where it gets weird. He was very rude in speaking to me. What he said was since I am not using the mitigation company to rebuild my kitchen I shut the door on him for all future plumbing repairs. I have never even heard of this. Plus I did use his recommendations. But he is not over my home, nor knows what's best for my living situation. I felt it best to remodel the entire kitchen rather than a part of it. There are several reasons I didn't choose the mitigation company to put the kitchen back, but it's also non of his business. I also wasn't asking for plumbing work to the kitchen, I needed a repair for the shut off valve for the home.

John seems to have a really big ego, no feeling, and was very off putting and rude. It was actually abusive the way he spoke to me I had to hang up. Very traumatizing to be spoken to like that. He also nickel and dimes and doesn't show on time. It's just not worth the verbal and mental abuse.

This company is top notch. Five star service at a fraction of the cost of other plumbers. They have replaced my garbage disposal,  added an outdoor spicket and fixed a broken sewage back up pipe.

Amazing service, came out within 10 minutes of me inquiring and went above and beyond for my gas fireplace issues. Arrived on time, gave me a great price and was extremely informational throughout him fixing the issue. I learned a lot from him and got my issues fixed quickly and professionally!

Very reliable and responsive. Work quality is great. He goes over and beyond to take care of his customers' needs. Definitely recommended.

Update to previous review: Diyan called me back the next day and informed me that there was a warranty on the tank he installed and that he forgot to mention. He said he left the registration paperwork near the tank (it was) but I informed him that I had already registered the product online. Overall I appreciated his honesty and effort to follow up.

Wish I could give them a zero. Contacted three times on their website and they never responded. Do not have that feature if you are not going to reply. Very UNPROFESSIONAL and will never use them as they obviously have zero customer service.

They were prompt with getting my service appt scheduled. but I felt like I was overcharged for half hour of labor time and minimal parts.

I recently hired Charlotte Mechanical to install a compact whole house water filter in my townhome. Calvin arrived and was friendly, knowledgeable, and professional. The water filter was installed in a reasonable amount of time and for a fair price. I called two other plumbers and Charlotte Mechanical was within the same range.

I had a great experience with Ease Plumbing. As someone who knows nothing about plumbing, their prices were very fair compared to other estimates I received and they were upfront in explaining the problems I was having as well. Would highly recommend!

have never in my life dealt with someone as rude as one of the technicians who was sent out to the property I rent to put in a new sewer line. There was a group of technicians who did the work and when I got home they were all sitting down on buckets eating plates of food at 4:30 in the afternoon. I asked when we would have access to the sanitary services again since we planned to have company for dinner (they came out a day early). They started to work after that. After speaking with them, I noticed that they had taken tree roots and thick pieces of tree trunk that they had cut out and put in our trash can and put at the curb. I let them know that the City will not pick that type of thing up with the trash and they needed to remove it themselves. A young technician started to argue with me and tell me they did not put those roots there, that I, in fact, had done it. Funny thing is, the reason they replaced the sewer line was because roots were growing into the old line. Another technician ended up removing them for me. When they were done with the job, I noticed a large PVC pipe sticking up out of the yard about 7 inches. It was capped. They indicated the City needed to come out and clear their side of the line, as there was a clog on the City side. He assured me he would call his supervisor and take care of that. He stated after the City took care of their issue, he would cap the line off. They never called the City. I did. Once the City finished their part of the job, I called their office and asked them to come cap the line off and finish the job to which the lady asked if I had called the rental company about it. I let them know that I should not need to call the rental company, as this was part of the job they hired them to do. She then called the technician and he said what they left was the clean out and it should be like that. He ended up coming back out and argued with myself and my husband saying it was normal. He was rude and arrogant continuing to ask, How is this? Is this what you want? What do you want? My husband had to point out to him that if he looked around, he would see that there were NO other homes that had a gigantic PVC pipe sticking out of their yard.
I would NEVER and I mean NEVER use this company if it was my money paying for them. I rent so I had no choice. Rude is putting it mildly.