Best in

Presto plumber was friendly and efficient. Did great job adding hot water to kitchen faucet. And trimming the tube in front of house that is there for flushing out clogs.

I was a bit dissatisfied at first due to a scheduling mixup. However, the next day Josh arrived on time and with great energy. I needed to have the faucet in my shower fixed but he earned my trust by doing great work and not pressuring me. He gave me options I didn't know I had so that I could research & make informed decisions on things that had seemed too daunting to have addressed for years. I then set another appointment to have all of my toilets replaced, garbage disposal removed, a set of shower fixtures replaced-and Josh even quickly resolved a bad odor that was coming from a drain in my laundry closet for years that myself and family had unsuccessfully tried to resolve. He paid attention to detail and efficiently removed the garbage disposal and installed the new pipe in a way that gave me more space under the sink. I'm very pleased and will use Premier Plumbing, LLC for my future needs.

Dan came out the same day on a water heater call.  He diagnosed the problem, showed me what needed to be fixed and gave me options I would not have thought of.  He kept a neat work area and was very courteous.  I recommend him highly.

I called this company for a couple of small jobs at a rental property.  The appointment was lined up for the morning, and the tech was supposed to call the tenant 30 minutes before arrival so he would know when to expect him.  Instead, I (the property manager) received the call around 8 in the morning to say he would be at the property around 8:30 am.  He made a comment about the fact I never sent him the tenant's contact information, when I actually did the week before, by text, liked he asked.  In any case, 30 minutes came and went, and the tenant called me around 8:50 am to ask if the plumber was still coming.  I called the plumber to tell him the tenant had to leave soon for work, and asked when he might be there, to which he responded he would be there shortly, and had an attitude about it.  

At 9:15 am my tenant let me know he had to head to work, but told me the back door was unlocked and the upstairs tenant was aware the plumber was coming and would let him in.  Not even five minutes later I got a call from the angry plumber saying he was at the property and no one was home.  I started to tell him the door was unlocked and the upstairs tenant could let him in when he cut me off and told me to find someone else for the job.  He never stepped foot inside and had the audacity to have an attitude because HE showed up 45 minutes later than HE said he would.  He also accused me of never having given him the contact information he needed after I forwarded him the text I had sent the week before.

I told him I would gladly find someone else as he had been very rude and unprofessional.  I seriously have no idea how this company has the rating it does.  Buyer beware.

Their service is top notch. Kyle and his guys are very timely and courteous. They went above and beyond for our recent service call and I will definitely recommend them to anyone who is need in for a plumber and crew that care.

Made appointment, then took pic of traffic and cancelled! UNPROFESSIONAL AND UNRELIABLE. Newsflash: I go to work regardless of traffic.

Jim is a true professional, we are very pleased with work.  I would highly recommend him and his company for any construction/plumbing needs.

Called this company to repair a hot water heater.  Owner Andrew Vaughn  nasty in the way he treats company then said he was going to the truck and left.  Asked him if he treated all customers this way, he said pretty much.  Horrible experience.  They are not credited with the BBB

WOW! I called Aldridge and Sons in a panic.  We sold our home and were having the house inspection the next day. We turned on the shower and the water wouldn't shut off!  I spoke with Frank who instantly calmed me down. A technician was at my home within the hour.  He not only quickly fixed the problem, but went through the house checking the drain plugs and other nuisance plumbing items that needed fixing for the inspection. I HIGHLY recommend this company. They even called back the next day to followup on the service call.  I'm impressed with this reliable and customer service oriented local business.

This company has given us the worst customer support that we have ever encountered from any company that has sold us a active unit send out worthless the technicians nothing has worked right at all from day one not impressed not happy not please don't deal with them