Best in Arlington TX

Jeff was super nice, very detailed and very reasonably priced. He came out quickly for a quote and was able to come back the next day to fix the problem ! We will definitely be keeping his number in our phones for future needs! Thanks Jeff!

In the midst of the tremendous stress brought on by the snow storm of 2021 this company went out of their way to be responsive, professional & timely.  In addition the owner went out of his way on social media to provide guidance for homeowners with helpful tips to address the issues being faced by the storm.

We called because my grandparents had an issue with their Guest House toilet. So we decided to call GP Plumbing they came on time they gave us an estimate that was accurate and we went ahead and agreed with the work and they wanted and they completed the work for us within a day. everything works great now and we couldn't be happier with the service that we were provided.

i hired him to come out and replace 2 frost free hose bibs he said they would have to cut into the wall to replace them he said it would cost $500.00 i said ok if you have to cut in the wall they had me over the barrel since he drained my tank and shut off my water he did not have to cut into the wall it took him 37 min to replace both of them they did not even turn my water back on to my house  also i called two other plumbing contractors after they left and got an estimate  it would cost $200.00to$225.00 to replace both of them including the parts the owner  called me back i asked him  if he would reduce the cost he said only 50.00 reduction i told him for get about it i would not use this plumbing contractor again

They've helped my mom on two occasions and myself multiple times and they always come through. Plumbing leak, drainage on two properties for her and for me they've built a gate, repainted my bathroom, serviced my interior A/C on a hot summer day, changed out my thermostat to a new Nest and moved my outside A/C unit around the side of the house out of my earshot and view. I'll keep using them for all my projects.

Jeff was friendly and informative regarding my plumbing issue. Solved quickly, professionally, and with ease. As a new homeowner I'm so glad to have found Jeff to be my go-to plumber!

Called them about a toilet we couldn't snake on our own. Came out within the hour and took care of the problem for us. Would definitely use again!

Victor was awesome. He responded to my request in less than 10 minutes to a late night request and made a trip out to fix the issue. He did great work while there and I'm really happy with thr results, value, and customer service.  I would highly recommend.

Excellent service! Adolf and Becky were knowledgeable, timely, and considerate when fixing a leak at our house. They were extremely professional and were able to locate the leak quickly. They did the job well and answered all of our questions. Would highly recommend!

PROS
- Patient
- Professional
- Friendly
- Knowledgeable
- Fixed my issue in one visit!
- Quick response
- Affordable

CONS
- Can't think of any

I called J Rowe to get a quote for a simple residential job. Their business truck is parked on the same road I live on, so that is why I called J Rowe and I figured it would be convenient for the plumber. The office secretary gave me time frames to schedule a plumber. The time frame was in the afternoon when I would be home from work. The day the plumber was scheduled to come, she called me 3 hours ahead of time saying that the plumber was ready to go to my home. I reminded her that I was at work and that I would obviously have to be home for the appointment. She was very insensitive and just told me, Well the plumber is ready. Take it or leave it, otherwise we will reschedule I told her how rude she was and that I was cancelling the appointment due to the unprofessionalism of her tone. I don't know the quality of workmanship that this company provides, but if they are hiring office staff that should be representatives of the company, steer clear!! There are many other plumbing companies that appreciate the business they receive.

I, like another reviewer, also had a plumbing emergency arise. Toilets wouldn't flush/drain and the bathtubs and showers weren't draining. I rented an auger at Home Depot to try and clear the clog myself, but after a couple hours of unknowingly snaking the wrong clean-out pipe, I called it quits. Now, I did try and use several other plumbing service companies in the area but they were all booked up until the next day and that wasn't an option. Called Lightfoot, they had a plumber available around noon. They showed up promptly, and quickly identified the correct clean-out pipe that would access the clog. If I had that information beforehand, this fix would've cost me the $45 to rent the auger myself. The plumber then approached me with body language that said he really didn't want to have to tell me the price of what this service was going to cost. He didn't tell me; he showed me the total on a company iPad. $430. To clear the line. Apparently my body language was telling as well, because all of a sudden he has a $50 coupon he can add. So $380 to snake a line, which he finished in about 15 minutes.

The work was performed well and professionally and all plumbing in the house is back to 100%, hence the 3 stars. But I can't help but feel like I was taken advantage of for a situation that they knew was dire for my family and I. I called and spoke with two other plumbers I know through work that aren't local and explained the work performed, both of them told me that anything over $200 would have been pretty ridiculous. If you're stuck and absolutely have to use Lightfoot, politely ask for a quote before scheduling any service calls.

So far the worst customer service I have experienced in my life. These guys are a total rip off. Big scam.
I had asked for an estimate for sprinkler repair and might have misunderstood/ misheard over phone of their policy of charging $80 just to visit. The technicians came to look at the issue and quoted $575 just to replace two sprinkler heads and fix a broken pipe at a T-section. When I asked them for a coat breakdown for their estimate, they refused to answer and the guy said he is the supervisor and that's the only price they would do it for.  The sprinkler head  that I was looking to replace does not cost more than $20. So, obviously they are either quoting whatever comes to mind or just jacking up costs at their will.
To add to this, the owner lady was very rude over phone and spoke in an extremely threatening manner. Instead of  trying to understand what the issue was and attempt to hear from the customer
, this lady was yelling at me on the phone and said she was going to call the police for theft of service.
Really?? Is this the way how you earn business? They probably have not heard a thing about how to talk to customers. The owner lady said she had my address and phone number and was calling to let me know that she was calling the police on me. I have never seen such pathetic behavior from a business ever!!! I decided that I would pay the inspection fee of $80 but not go ahead and give them my business. At this, the lady yelled again at me saying if I was going to pay by card, they would charge me 4.5% extra as that was the service fee for making card payments. She added that she wouldn't get off the phone until she got her payment. Again, like really??? Where on earth do these guys come with such ridiculous rates? I've worked for banks and I know how these things work!!!
Thankfully, I did find someone to fix my sprinklers at half the cost these guys were charging me. My advice to anyone looking around for sprinkler service/ landscaping is to please do yourself a service by not approaching these guys!!! Atrocious prices and totally appalling  behavior.
Posted below is a pic of a quote I received from another company for the same job ($250) for which these guys were asking $575. Enough said, their whole business ( if that's what they call it) is a scam. Stay miles away from such cheats!!!